Avaya Releases 2014 Corporate Social Responsibility Report

SANTA CLARA, CA--(Marketwired - Mar 26, 2015) - Avaya today released its 2014 Corporate Social Responsibility Report, which profiles the company's performance and achievements as they relate to environmental, social and governance priorities.
As detailed in Avaya's report, Avaya specifically achieved the following outcomes:

• Exceeded its carbon reduction goal two years early by means of adopting the company's Avaya Scopia® desktop and mobile videoconferencing systems across the organization. Within the first six months of 2014, more than 100,000 meetings had been held, with more than 310,000 attendees participating in video calls, leading to a 44 percent reduction in travel and a 46 percent reduction in CO2 emissions.
  
  
• Increased ocean freight shipping. Now, 83 percent of all Avaya products are transported via ocean rather than high emission air travel. While this has required extra planning, it has reduced the cost of transport and it has decreased the associated greenhouse gas emissions by as much as 47 times.
  
  
• Adopted a Code of Conduct based on the Electronic Industry Citizen Coalition, the best in the industry, and extended our values to our suppliers to influence important ethical and business conduct issues, including the health and safety of workers, labor rights and environmental practices.
  
  
• Achieved Best-in-Class status with its Net Promoter Score by enabling outstanding customer interactions.
  
  

Avaya delivers technology solutions that enable organizations -- from mid-market companies to large enterprises -- to increase customer and team engagement. The company serves 300,000 customers around the world across a broad range of industries. More than 95 percent of the Fortune 500 companies are Avaya customers.

"With the evolution of always-on technology, Avaya is uniquely positioned to transform the way people and businesses engage with each other," said Kevin Kennedy, president and CEO at Avaya. "We enable our customers with real-time engagement solutions and services that reduce the time, expense and environmental impacts of business while fostering advocacy across their own customers and employees. Avaya's own use of its technology is a great testament of this."