Streamline Real-Time Knowledge, Learning and Innovation With Cisco Collaborative Knowledge

SAN JOSE, CA--(Marketwired - Apr 21, 2015) - To thrive in today's fast-paced digital age, organizations need real-time access to knowledge, collaboration and a continuous learning environment both inside and outside of the organization to deliver rapid innovation. Today, Cisco (NASDAQ: CSCO) is introducing Cisco® Collaborative Knowledge, a Software-as-a-Service (SaaS) solution designed to help our customers transform their organizations and empower any employee with the digital tools and technology they need to access experts, learning and knowledge in real time.

In today's evolving marketplace, organizations must develop innovative ways to train and update the skills in their workforce and share expertise both internally and with their customers. One of the greatest challenges facing organizations today is not only a shortage of people -- it is also a shortage of key skills. With 90 percent of jobs expected to change in the digital economy¹, analysts predict there will be an estimated shortage of 38 to 40 million college-educated workers by 2020². To be positioned for growth, performance and productivity, organizations must transform into digital workplaces where knowledge sharing, learning and talent innovation are able to occur in real-time, anytime, anywhere.

Cisco Collaborative Knowledge integrates best-in-class consumer and business technologies to enable capabilities such as highly secure knowledge sharing, expert identification, continuous learning, social networking and analytics into one complete and end-to-end enterprise knowledge exchange. With Cisco Collaborative Knowledge, workers are able to benefit from these continuous learning features, helping organizations innovate and solve real-world business challenges.

With Cisco Collaborative Knowledge, organizations are able to:

• Mobilize their workforce with knowledge, speed and flexibility to create a more agile, engaged and productive organization. For example, with Cisco Collaborative Knowledge, a mobile sales professional who is engaging with a new prospect can quickly access learning modules that provide the information they need about a particular product, solution, or market right as they need it. Through knowledge that is available and sharable via a mobile platform, everyone has quick access to valuable resources to shape the way they work, learn, collaborate and innovate together.
• Fast-track learning and knowledge sharing to foster a culture of continuous learning and innovation. By integrating formal and informal learning resources, organizations can effectively reskill their workforces, or specific departments, by providing job-specific knowledge and training through a comprehensive platform. For example, in an initial pilot, the Cisco® Services organization reskilled 14,000 employees in just over a year to help transform Services into a consultative and outcomes-based solutions selling organization.
• Tap into the collective knowledge of the entire organization to innovate and transform the customer and employee experience. With Cisco Collaborative Knowledge, employees have instant access to experts, enterprise wide repositories of collective knowledge and social learning, and collaboration tools that enable them to innovate in the moment to improve the customer and employee experience.

Embracing proven Cisco collaboration technology, Cisco Collaborative Knowledge complements organizations' existing in-house content management systems, social enterprise communities, learning investments and HR systems.