Transportation Security Administration Deploys AtHoc Across Two Hundred Airports Nationwide for Emergency Alerting and Accountability

SAN MATEO, CA--(Marketwired - Aug 31, 2015) - AtHoc, Inc., the leader in networked crisis communications, today announced a new award from the Transportation Security Administration (TSA), a component agency of the Department of Homeland Security (DHS). TSA's intense focus on swift, ubiquitous and effective crisis communications resulted in the need to further protect and account for TSA staff within TSA facilities and across over 200 domestic airports. This move will accelerate coverage and enable precise real-time accountability of TSA staff during routine, emergency and critical events at major airports such as JFK, Dulles, LAX, SFO as well as many others across the nation.

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TSA's Alert Warning System (AWS) based on AtHoc has been in use since 2011 to reach TSA staff in all regions. With this expansion award, TSA will deploy the system from over 100 TSA Coordination Centers, enabling direct bi-directional crisis communications for all TSA staff at over 200 major airports.

The AtHoc deployment will support two primary use cases. First, the ability to alert airport stationed personnel in times of crisis, such as weather-related closures, active shooter, terrorist activity, as well as procedural changes and similar applications with instantaneous confirmation of alert receipt. Second, post-alert, full and immediate accountability of affected TSA staff to include status, location, and geographic representation by organizational level and function. These use cases enable TSA leadership to take decisive action and subsequent steps to affected locations; implement crisis response procedures, initiate staff recalls, determine ready to work status, and identify those in need of assistance.

TSA has now enabled similar practices also achieved by two other DHS agencies -- Immigrations and Customs Enforcement (ICE) and Customs and Border Protection (CBP) -- within their AtHoc based systems to effectively communicate with airport staff in times of crisis. With these three Homeland Security agencies now deployed to airports, interoperability among the agencies as well as with external stakeholders may be achieved via AtHoc Connect. This latest AtHoc innovation, available to all AtHoc customers, interconnects agencies and enables secure information sharing across disparate organizations. AtHoc Connect also includes the ability to create invitations for non-AtHoc users to participate on demand, thereby reaching external supporting organizations with crisis information exchange.