Xura Enterprise Enables Click to Communicate Video Calls Via Hypnobox's CRM System, With First Customer User Tecnisa

WAKEFIELD, Massachusetts, June 16, 2016 /PRNewswire/ --

Tecnisa integrates real-time communications module from its Hypnobox CRM and chat solution, via Xura's forge SDK 

Xura, Inc. (NASDAQ: MESG), a leading provider of digital communications services and innovator in WebRTC technology, today announced that it has integrated its forge SDK into Tecnisa's website via Hypnobox's CRM system, which enables click-to-communicate video calls for real-estate customers. Hypnobox provide complete CRM and Chat solutions to real estate brokers across Brazil, with over 10,000 brokers connecting to its system daily. With Xura's forge SDK, real estate developers can now add video call functionality to their own website or mobile applications by enabling the real-time communication module within Hypnobox's CRM System, without the need for a separate plug-ins.  

Tecnisa, one of the biggest and most innovative real estate companies in Brazil focused on the residential market from land acquisition to building development and sales, will be the first customer to enable this across its mobile application and website.  By utilising Xura's SDK they can open new connectivity channels with their customers to provide a more collaborative and fulfilling engagement experience, where they can answer questions quicker based on contextual communications.

Xura's forge SDK, which is based on WebRTC technology, enables intelligent, secure and personalized two-way dialogue across any device, website and app.  This means that once integrated into a website or mobile app, it will enable real-time, next generation customer interactions, including VoIP calling, video chat, instant messaging, encrypted file- and screen- sharing, presence and recording, all at the touch of a button. With user context at the core of the offering, when a customer clicks to communicate with their real-estate broker, their call can be routed to the most appropriate personnel, who has historical and contextual information at their fingertips.  This translates into a faster call resolution and a more personalized service, as well as substantial cost savings, time savings and improved customer experience.