Avaya Positioned as a Leader in the 2016 Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America

SANTA CLARA, CA--(Marketwired - June 23, 2016) - Avaya, a global leader in business communications software, systems and services, announced today that it is in the Leaders quadrant of the 2016 Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America.

Gartner defines the midmarket as organizations with between 100 and 999 employees and annual revenue of less than $1 billion. In the report, Gartner acknowledges that:

"Midmarket organizations have unique UC solution requirements that are different from small businesses' or large enterprises' requirements. While midsize businesses have many of the same business objectives as their large-enterprise counterparts (for example, many North America-headquartered organizations have international sites), they operate on a smaller scale and function with fewer IT assets and resources."

As a result, purchase considerations for midsize enterprises emphasize simplicity in administration, management and use, integration of unified communications with other business applications, mobility, pricing, service and support, and hybrid configurations.

Avaya Midmarket Solutions reflect the company's understanding of the needs of midsize companies. Available in full or hybrid cloud as well as on premises deployments, the Avaya IP Office Platform is a complete, integrated solution delivering collaboration, mobility, multichannel contact center, networking, security, video, and support services-all from a single source. Flexibility, mobility and simplicity are hallmarks of Avaya Midmarket Solutions, which have significant market traction as demonstrated by more than 550,000 installations globally of the Avaya IP Office Platform.

In the past year, Avaya has expanded its solutions and support for midsize businesses through:

• Avaya Midmarket Cloud -- Two flexible solutions that enable customers to update, integrate and migrate unified communications and multi-channel contact center capabilities between cloud, hybrid, and on-premises deployments.

• Avaya Midmarket Select Program and Select Engagement Packages -- The program is specifically for Avaya Channel Partners, enabling them to offer a set of communications packages tailored to the midmarket at total cost of ownership levels unmatched by other solutions.

• The acquisition of Esna and launch Avaya Communicator for Web which embeds the capabilities of Avaya IP Office into web-based business applications, such as Salesforce, Office 365 and Google. Avaya Communicator for Web is also available for Avaya Aura for larger enterprises.

This is the second consecutive year that Avaya has appeared in the Gartner Magic Quadrant for Unified Communications for Midsize Enterprises. Avaya has also appeared as a Leader in the following Gartner Magic Quadrants: