Avaya IP Office Increases Security for Cloud-Based Deployments, Enhances User Experience

SANTA CLARA, CA--(Marketwired - August 30, 2016) - Avaya today announced the latest version of its market-leading unified communications solution for small and midsize businesses. Avaya IP Office release 10 adds a number benefits for businesses in terms of security, resiliency and end-user experience, as well as for the channel partners who serve them.

Among several enhancements, the latest version of the Avaya IP Office Platform™ increases security and resiliency. Now, built-in signaling and media encryption for endpoints and UC clients helps preserve privacy and data integrity -- critical in any deployment, but especially in those delivered through pure or hybrid cloud services. This unique feature in Avaya IP Office is provided at no extra cost or added complexity, unlike many other over-the-top, pure cloud UC vendor offerings available today that only provide encryption as an optional line item -- if at all.

This increase in security is especially significant to the midmarket: According to a 2015 global survey report(1), the number of attacks reported by midsize companies increased 64% between 2013 and 2014, from 2,581 to 4,227. The increase in attacks on this segment comes partly due to cybercriminals turning to midsize businesses in hopes of easy access.

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Beyond other pure cloud deployments, the latest version of IP Office takes a unique approach to resilience, providing system failover cloud to cloud, cloud to premises, premises to cloud and premises to premises. Whatever the approach, the system stays active and users maintain connectivity throughout the outage.

Richer User Experience
To meet the rising expectations of end-users for a richer, more streamlined experience, the Avaya IP Office Platform introduces the H175 video phone, with a 7" hi-definition touchscreen display that is suitable for the personal, executive desk or a small conference room. In addition, IP Office R10 opens a number of APIs to make it easier for developers to create WebRTC based clients to simplify configuration and deployment for partners. Finally, virtual meeting functions have been streamlined and strengthened with WebRTC audio and richer collaboration capabilities.