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Published: August 12, 2004, 4:00 AM PDT
By Jim Hu
Staff Writer, CNET News.com

Kicked around for years by regulators and local phone giants,
broadband pioneer Covad is taking its future into its own hands.

Covad--one of the few start-ups to survive the telecom shakeout--on
Tuesday said it had begun selling Internet phone service to customers
in 42 cities. At first glance the announcement read like another
product release, but Covad`s entry into the VoIP (voice over Internet
Protocol) market underscores the company`s efforts to preserve its
future as its present business is threatened by an uncertain
regulatory landscape.

News.context

What`s new:
As broadband upstart Covad watches its federally enforced deal with
the Baby Bells unravel, it may have to find other ways to deliver
services--or other services to deliver.
Bottom line:
Internet telephony may be the ace Covad needs now that the Bells seem
to hold all the cards and its "destiny" is in danger.

More stories on broadband
Born from the Telecommunications Act of 1996, Covad has made a strong
run at selling broadband DSL access to consumers and small companies.
But much of this consumer business is in jeopardy because parts of
the Telecom Act are being dismantled.

"The problem for Covad is they`ve been a regulatory football," said
Scott Cleland, chief executive at market research firm Precursor
Group.

Covad`s rise, fall and resurgence mirror the convoluted course of the
nation`s telecommunications laws. The Telecom Act, which forced the
Baby Bell phone companies to lease their copper lines to start-ups at
regulated rates, allowed Covad to tap into the growing demand for
fast Internet access.

The Federal Communications Commission hoped the Telecom Act would
allow a hundred start-ups to blossom on the backs of the Baby Bells`
copper wire networks. But the Bells, which built these networks, were
not happy about it and complained to regulators that supporting these
start-ups hurt their businesses.

Eight years later, the pendulum is swinging favorably for the Bells,
a group that includes SBC Communications, Verizon Communications and
BellSouth. Many of the rules spelled out by the Telecom Act are in
preliminary stages of elimination. Most pressing for Covad is the
threat to pull back "line sharing" and to remove regulated lease
rates for third parties. If line sharing disappears, Covad would have
to hike prices for new DSL customers.

"Covad, like any company focused on copper, has no long-term future
in North America," said Albert Lin, an analyst at American Technology
Research. "If you`re not a (Baby Bell), I can`t see how you could
construct any business model that works."

"Given the shifting regulatory environment, the long-term (plan) is
to get more control over our own destiny."
--Charles Hoffman, CEO, Covad
The Bells are having their final say. Beginning in October, the local-
phone giants will no longer need to share their lines with broadband
resellers such as Covad, according to a regulatory filing by the
company in July. Instead, third parties must strike their own deals
with the Bells, which could drive up consumers` price for DSL, or
face having to purchase separate phone lines to resell, which
definitely would raise costs.

"We value our wholesale customers," SBC spokesman John Britton
said. "We want to keep our wholesale customers on the network at
prices where SBC is not subsidizing them."

The idea of killing "line sharing," as the provision is called, has
loomed over Covad since February 2003, when the FCC rewrote its
telecom rules. Covad can strike deals with the Bells to continue line
sharing, as it did with Qwest Communications in April. But Covad
won`t have the benefit of regulations that force the Bells to agree
to prices more favorable to the start-ups.

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Our reporters` take on what`s
happening in broadband.

"It really showed our commitment to working with our wholesale
customers and our commitment to fair, market-based competition,"
Qwest spokeswoman Claire Mylott said. She declined to comment on the
terms of the new line-sharing deal.

Covad is already preparing itself for the rule change. In the filing
with the Securities and Exchange Commission the company warned that
after the October deadline it would have to strike more deals with
the Bells to allow line sharing, as it had with Qwest. If Covad
cannot reach an agreement, the Bells could force it to buy separate
phone lines, rather than the data portion of a line, to serve
customers in a given region.

"If this occurs, the company may stop selling standalone consumer
grade services to new customers, because the cost of a separate
telephone line is significantly higher than what the company
currently pays for the shared line," the filing read.

Covad`s best hope rests with FCC Chairman Michael Powell, who is
working to broker a deal with fellow commissioners to preserve line
sharing. If Powell succeeds, the decision could become the lifeline
Covad needs to keep its DSL business afloat, at least for the time
being.

Keeping its head above water
Covad is no longer willing to bet its future on the outcome of
regulatory deal-making that is out of its control. The past 18 months
have forced Covad to take a more aggressive look at crafting a future
apart from the Bells--and this future begins with VoIP.

"Given the shifting regulatory environment, the long-term (plan) is
to get more control over our own destiny," said Charles Hoffman, the
company`s chief executive.

To its credit, Covad has survived in a market riddled with failures.
The demise of former competitors such as Rhythms NetConnections and
NorthPoint Communications represents a contrast to Covad`s
disciplined management of its operations and finances.

"Covad`s advantage was that the Bells were in DSL hell."
--Dave Burstein,
publisher of DSL Prime
Much of Covad`s rise in the late 1990s was fueled by selling
businesses access to dedicated DSL lines that weren`t shared. Also,
Covad got a head start selling DSL to households while the Bells
dragged their heels in major markets.

The Bells these days have gotten their act together and are
aggressively cutting prices and packaging DSL with other services
such as wireless phone and satellite television.

"Covad`s advantage was that the Bells were in DSL hell," said Dave
Burstein, publisher of industry newsletter DSL Prime. "When the
Bells` services became OK, why go to Covad?"

Executives and analysts observe that Covad has invested heavily in
its network and has reached enough mass to lower operation costs and
increase margins per customer. In the quarter ended June 30, its DSL
lines jumped 13 percent from a year earlier to 514,000. Consumer
subscriptions accounted for 292,200 lines, while its business
customers reached 222,200.

Streamlining its DSL business helped the company lower its net losses
to $7.4 million last quarter on $107.3 million in revenue. That`s a
healthy improvement from last year`s $27.3 million in net losses and
revenue of $92.4 million.

Wholesaling DSL lines to largest partners EarthLink and AT&T now
contributes 17 percent and 14 percent, respectively, to its total
revenue.

The VoIP savior?
Covad executives know that despite improved finances and some support
from the FCC`s Powell, the company cannot rely on the Telecom Act to
keep its business growing.

Change began in March when Covad acquired a Silicon Valley start-up
called GoBeam for $48 million in stock. The deal pushed the company
into the crowded VoIP ring, which telecom giants, including the
Bells, are planning to enter. Even the venerable AT&T is pinning its
future on VoIP, now that it will no longer pursue new residential
phone customers.

The GoBeam acquisition could act as a doorway for Covad to strip its
fortunes away from the Bells` control. Unlike traditional phone
lines, VoIP is not federally regulated, nor is it dominated by a
handful of companies. Since VoIP technology uses the Internet to
transmit digitized packets of audio, anybody can offer it without
relying on incumbent phone networks.

By all expectations, VoIP will explode over the next several years.
In the United States alone, Net phone services will reach 5 million
subscribers by 2007, according to Stratecast Partners. The market
will find a significant presence in businesses, where 1.7 million
VoIP lines will be found through IP PBXs (private branch exchanges),
according to Forrester Research.

"VoIP is a big opportunity," Covad`s Hoffman said. "We own our own
network, so we`re not reselling someone else`s network."

But VoIP will come at a cost. In its earnings report, the company
warned that the cost of marketing its VoIP business will end its
steady improvements in net income. Next quarter, Covad expects
expenses of rolling out VoIP to contribute to a net loss between $21
million and $25 million.

Aside from the hype surrounding VoIP, the company is planning to jump
onto other promising bandwagons such as wireless broadband access.
Many companies are keeping a close eye on a wireless standard called
WiMax, which only recently achieved industrywide agreement on
technical specifications for developing products. WiMax proponents
say the technology will deliver a broader transmission range to more
homes and devices.

Covad executives were mum about their investment in WiMax
technologies. Options include building out their own wireless
networks in certain markets or partnering with network providers.
Either way, Covad executives view wireless broadband as a clean slate
to sell access without the Bells breathing down their necks.

Executives hope "there are folks we`ll be happy doing business with
and not having the problems that we`ve had with the (Bells)," said
Ron Marquardt, Covad`s technical director.

News.com`s Ben Charny contributed to this report
 
aus der Diskussion: Covad - Himmel oder Hölle
Autor (Datum des Eintrages): Bannerman  (15.08.04 21:59:40)
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