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ohne Kommentar TEGAL AWARDED HIGHEST OVERALL RANKING FOR FOURTH CONSECUTIVE YEAR IN VLSI RESEARCH CUSTOMER SATISFACTION SURVEY Company named top overall chip making equipment supplier fourth year running― eight straight years on VLSI 10 BEST list Tegal Corporation (NASDAQ: TGAL) has earned the distinction of being rated the best overall Focused Supplier of Chip Making Equipment in the annual VLSI Research Inc 10 BEST Customer Satisfaction Survey. Tegal was again the highest rated company in the entire survey for 2005, a distinction it has achieved for four consecutive years. This award is in addition to being rated the #1 Small Supplier of Wafer Processing Equipment. “Tegal received stellar ratings in the six customer service related criteria – the only supplier of chip making equipment to receive ratings averaging above 9.0 in these categories,” stated Risto Puhakka, president of VLSI Research Inc. “Customers wrote in comments such as ‘honest and motivated sales and engineering support’ and ‘their support for us is their priority.’” President and Chief Executive Officer of Tegal, Thomas Mika stated, "We are a focused supplier – one that is focused on the needs of our customers – before, during and after the sale. We are once again honored to receive this award, and deeply appreciative of the confidence and trust that our customers place in our company. All of Tegal’s employees should be proud once again of this remarkable accomplishment." The overall 10 BEST Awards are presented annually by VLSI Research Inc to chip making equipment suppliers that demonstrate exemplary customer satisfaction in one of two overall categories: Large Suppliers of Chip Making Equipment, and Focused Suppliers of Chip Making Equipment. In determining the 2005 10 BEST winners, VLSI Research Inc distributed more than 46,000 questionnaires in six languages to semiconductor companies worldwide. The double-blind survey reaches about two-thirds of the total decision-making managers and engineers within the semiconductor industry. Survey respondents are asked to rate suppliers in 13 categories on a 10-point scale. These 13 categories include seven measures of equipment performance and six measures of customer service. Cost of ownership, uptime, software, build quality, usable throughput, quality-of-results, and product performance are the equipment performance measures. Customer service measures include process support, field engineering support, spare support, support-after-sales, technical leadership, and the supplier`s overall commitment to supporting its customers` needs. ABOUT VLSI RESEARCH INC VLSI Research Inc is the leading provider of market research and economic analysis on the technical, business, and economic aspects of the high technology chip making industry. The company is known for its unparalleled accuracy, innovation in market research, and its sharply focused insight into the rapidly changing landscape of the chip making business. VLSI Research’s databases on chip making are used throughout the industry, the investment community, and by governments for decisive strategic planning. VLSI Research was founded in 1976 and incorporated in California in 1981. The company’s website is https://www.vlsiresearch.com/. tomhead |
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| aus der Diskussion: | TEGAL mit 2 neuen Patenten |
| Autor (Datum des Eintrages): | tomhead (29.06.05 09:24:14) |
| Beitrag: | 17 von 39 (ID:17058228) |
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