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Digital Subscriber Line Service Activation Made Easy: 3Com Carrier Networks Business Speeds Provisioning of DSL Voice and Data Services SANTA CLARA, Calif.--(BUSINESS WIRE)--Nov. 27, 2000-- Solution Integrates CommWorks(R) 5020 Intelligent Activation System and Total Control(R) 500 DSL Access Concentrators; Minimizes Service Activation Costs and Reduces the Need for Expensive "Truck Rolls" 3Com Corporation`s (Nasdaq:COMS) Carrier Networks Business, an industry leader in supplying access infrastructures and Internet protocol (IP) solutions to service providers around the globe, today announced the availability of a new solution for the rapid and accurate provisioning of voice and data services over digital subscriber lines (DSL). This accelerated DSL service activation solution combines the CommWorks(R) 5020 Intelligent Activation System and the Total Control(R) 500 DSL access concentrators product family and enables service providers to turn up service to new subscribers quickly, easily and accurately, and at a significantly lower cost, from a central location. "DSL providers can activate both data and voice elements simultaneously, and in a fraction of the time it now takes to roll out new services," said Glen Hellman, vice president, 3Com Carrier Networks Business OSS unit. "The typical waiting period for DSL activation is 15-45 days. With this integrated solution, the service provider can scale its provisioning, saving the work of three or more people and several days in the provisioning process. Faster service activation means higher customer satisfaction and retention. It also means the broadband provider can reap more revenue more quickly." The CommWorks 5020 Intelligent Activation System works through Common Object Request Broker Architecture (CORBA) and Extensible Markup Language (XML) to integrate with the service provider`s order entry and management system. The CommWorks 5020 Intelligent Activation System server uses order information received in XML documents from the broadband provider`s service-order system to configure Symmetric DSL (SDSL), Integrated Services Digital Network DSL (IDSL), G.lite or Asymmetric DSL (ADSL) line cards in the Total Control 500 DSL access concentrator. The server pre-qualifies the order through a rules-based engine, then sends a CORBA activation command to the Total Control 500 DSL access concentrator. Confirmation of activation is then sent back to the CommWorks 5020 Intelligent Activation System server, which then confirms to the order-entry system that service has been activated. "Broadband providers can deliver flow-through, zero-touch service activation," Hellman said. "This significantly accelerates the delivery of next-generation data and voice services over IP-based and circuit-switched networks." System Features High-performance Rules-based Engine The CommWorks 5020 Intelligent Activation System is a next-generation software platform that provides critical operation support system (OSS) services for automated activation, provisioning and validation of next-generation services. It gives service providers an intelligent flow-through activation, validation and notification solution for provisioning of data, voice, circuit-switched and broadband services. TheCommWorks 5020 Intelligent Activation System features a high performance and flexible rules-based engine to support the accurate modeling of operator networks. The CommWorks 5020 Intelligent Activation System uses a "smart objects" approach, which allows enhancements to legacy systems. Each application -- Activate, Verify, VerifyRX and Notification -- is considered a smart object because of the rules-based approach. The system provides all of these features in a single solution. The CommWorks 5020 Intelligent Activation System provides fundamental management and provisioning capabilities that are critical to moving carrier legacy networks to next-generation IP-based networks. The system allows service providers to customize and automate the provisioning and internal management of the services they deploy to customers. Operators can add new subscribers quickly and accurately, reducing customer turnover (or "churn") and cost of ownership for large carriers evolving their networks to IP services. The CommWorks 5020 Intelligent Activation System eliminates manual processing and decreases order entry errors that result from human intervention, using a rules-based engine that makes it impossible to enter customer order data incorrectly. Studies have show that for large networks only 28 percent of manual user activations were successful. By contrast, the CommWorks 5020 Intelligent Activation System is capable of delivering success rates of 90 percent or better of complex network provisioning. Network and Service Management in the CommWorks Architecture The CommWorks 5020 Intelligent Activation System and other CommWorks 5000-level network and service management products reside in the control and network and service management layer (tier 2) of the three-tier CommWorks architecture. This highlights the critical role performed by the system in mediating between service management, provisioning and assurance operations and the underlying network elements over which services are provided. The CommWorks architecture is 3Com Carrier Networks Business` versatile solution for multiservice packet-based networking. The architecture allows service providers to deliver narrowband enhanced data services, IP telephony, wireless data, and broadband access over a single converged network. The architecture consists of: -- the Media Processing tier for universal connectivity through a variety of network access options; -- the Control and Network and Service Management tier for universal signaling and control via protocol mediation, as well as powerful network management, element management and load-balancing services; and -- the Service Creation tier, which provides an open service creation environment that leverages open interfaces and 3Com strategic partners to enable rapid application and service deployment. 3Com Strengthens Commitment to Channel Partners With Simplified Partner Program; New `Focus` Program Gives Channel Partners Easy Access to Online Tools, Information and Rewards SANTA CLARA, Calif.--(BUSINESS WIRE)--Nov. 27, 2000--3Com Corporation (Nasdaq:COMS) today announced its new channel partner program, Focus. It gives channel partners easy access to the resources, tools and information they need to simplify business interactions with 3Com and their customers. Focus enables 3Com channel partners to take full advantage of 3Com`s rich connectivity solutions in areas such as the Web, wireless, broadband, IP telephony and Gigabit Ethernet. The program is available to all U.S.-based 3Com channel partners, including VARs, resellers, system integrators, service providers and retailers. As a member of Focus, 3Com channel partners will have access to Web-based eBusiness tools from VARStreet.com, customized communications and product information through 3Com`s extranet, Partner Access, extensive training programs through 3Com University, and a new sales incentive rewards program, Focus Rewards. Through simple, online enrollment, members create a custom business profile to indicate business area, industry specialization and technology interests. Once a company is an established 3Com channel partner, each employee is allowed to set up an individual profile. "The Focus program mirrors the radical simplicity and rich connectivity of 3Com products," said Sylvio Jelovcich, senior director, field and channel marketing, 3Com. "With the new program, we are making it easier for channel partners to do business with 3Com. By delivering an extensive set of Web-based tools and up-to-the minute industry and product information, 3Com will help channel partners increase productivity and become more competitive." "3Com`s Focus channel partner program gives us immediate access to the online tools, information and training we need to do business," said Jim Clark, president, AC&C Networks. "The services are easy-to-use and help us to best meet our customers` business and technology requirements." Online Business Tools Help Members Evolve E-commerce Capabilities 3Com has expanded its relationship with VARStreet.com to utilize VARStreet.com`s eBusiness Workplace. Focus partners will access the VARStreet service through Partner Access to get real-time quotes, access instant online ordering, live pricing and availability. All active U.S. Focus partners will have access to VARStreet.com. The VARStreet.com eBusiness Workplace will include 3Com product descriptions and classifications, product suggestions, cross sells/upsells, collateral, promotions and e-marketing campaigns. Enhanced, Tailored Communication for Members 3Com also announced an online partner newsletter, Focus News, which is customized based on each partner`s member profile. The newsletter has current product and program announcements, selling tips and new training courses. The Focus program will include other enhanced partner communications, such as weekly highlights on 3Com Radio, online bulletin boards, Web casts and telebriefings. All the communication components are designed to keep channel partners informed about new product announcements, events, technology tips and promotions. Focus Rewards 3Com will reward its partners with a new points-based rewards program. Members will earn ClickMiles(TM) points for revenue sales, products sold, events attended, training completed and participation in the new 3Com Certification program. The rewards program has two components. For the first component, 3Com will reward the individual sales representatives that have sold 3Com products. Members will be allowed to redeem ClickMiles points for frequent flyer miles with ten major airlines, vacation packages or brand name products. The second component includes Focus rewards for business owners, including 3Com product demo gear and co-marketing campaigns. Focus Empowers Partners through Training "3Com is guided by the principle that knowledge sells networks," said Jelovcich. Through the 3Com University system, Focus partners have access to a dynamic e-learning model to develop the skills and knowledge to sell 3Com solutions. Focus partners can participate in the new 3Com Certification program to pursue a technical or non-technical solutions certification path to gain the knowledge to sell 3Com networks. In addition, Focus partners can attend local training events or leverage the many on-line training courses available through 3Com University. Platinum Partnership The Focus program includes Platinum Level benefits for Focus partners who are leading with 3Com products and solutions and meet a minimum purchase criterion. Platinum Partner benefits include financial incentives, access to marketing development funds, direct access to 24 X 7 back up phone support and network design consulting services. For more information, visit the 3Com Web site at www.3com.com/partners/index2.html. |
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| aus der Diskussion: | 3com news! (neu) |
| Autor (Datum des Eintrages): | Pitu (27.11.00 22:03:12) |
| Beitrag: | 72 von 124 (ID:2428360) |
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