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IDC Report Confirms Significant Benefits for RiverSoft Customers

Study finds RiverSoft customers save an average of $4.5 million annually


SAN FRANCISCO, January 25, 2001 – RiverSoft (LSE: RSFT.L), a leading provider of IP network management solutions today
unveiled the results of a Return on Investment study performed by International Data Corp (IDC). The report, “Quantifying the ROI
Benefits of IP Network Management,” investigates the tangible business benefits derived from the use of RiverSoft solutions in
today’s IP network environments.

The report was produced based on interviews with RiverSoft customers and focused on three areas of savings: efficiency,
productivity and availability. The results show that RiverSoft solutions allow service providers and enterprises to execute operational
change faster and for less cost while increasing network availability and reducing total cost of network ownership. According to
IDC, RiverSoft customers saved an average of about $4.5 million annually. Additionally, IDC estimates that customers typically
receive payback less than 3 weeks after implementation.

“In the networked economy, the availability of networked resources has become the yardstick by which corporate managers judge
IT performance,” the report states. With networks becoming more complex and qualified IT personnel difficult to find, network
management software must be able to keep pace with the dynamic nature of the network with minimal involvement of network
professionals. In particular, as businesses become increasingly reliant on IP networks, they are placing enormous demands on the
IP network infrastructures of their enterprises and those of service providers.

“Keeping these infrastructures performing at the highest levels with 24x7 reliability calls for a new breed of network management
system,” notes Elisabeth Rainge, Program Manager of Network and Service Management at IDC. “The new network management
systems must be able to handle rapid and explosive changes in network infrastructure with a diverse mix of devices, protocols and
communications links. Given the scarcity of qualified IT personnel, they should also function with minimal involvement of network
professionals.”

“RiverSoft represents the next generation of network management solutions designed to keep up with the dynamic pace of change
in network infrastructures,” said Gary Read, vice president of marketing for RiverSoft. “We believe that the results of this study
show our solution is not only scalable and reliable but brings about benefits that will significantly impact any business’ bottom
line.”

RiverSoft has taken the results of the commissioned survey, combined with other network management metrics gathered by IDC,
to create the “RiverSoft ROI Tool” which the company will be demonstrating at the upcoming COMNET trade show in Washington
D.C.
The interactive tool will enable prospective customers to calculate the return on investment of the RiverSoft solution prior to
purchase.

RiverSoft will be offering personalized consultations using the RiverSoft ROI tool at its COMNET trade show booth (#856) in
Washington, D.C. from January 30 - February 1, 2001.
Additional information about the research may be found at
www.riversoft.com/idc.

About RiverSoft

RiverSoft provides advanced IP network management solutions that have been designed to adapt to the rapid pace of change in
today`s networks. Leading customers and partners such as British Airways, Deutsche Bank, Intel Corporation and Level 3
Communications are using RiverSoft products to increase IP network availability, reduce operational costs and achieve sustainable
competitive advantage. RiverSoft is a global organization and can be found on the Web at www.riversoft.com.

In the US for RiverSoft:
Imagio Public Relations
Shabana Khan
Tel: +1 (206) 625 0252 xt.3037
shabanak@imagio.com
In EMEA for RiverSoft:
Banner


Debby Penton
Tel: +44 (0)20 7349 2200
riversoft@b1.com
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Link zur Comnet mit Riversoft:
http://www.riversoft.com/newsroom/comnet.htm
- - - - - - - -

Antarius
 
aus der Diskussion: [b]JYRA Research Inc. - it`s going on!![/b]
Autor (Datum des Eintrages): Antarius  (26.01.01 19:34:41)
Beitrag: 39 von 201 (ID:2782663)
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