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10/17/2011 @ 7:00AM eMamba International Corp. (PINK SHEETS:EMBA), a leading provider of cloud business management software and after-sales customer care services, today announced it has signed a Master Service Agreement with Acer America to provide after-sales services. eMamba is currently working with Acer's management to establish the Statement of Work (SOW) contract. Upon completion of the SOW, eMamba intends to announce a description of the services to be performed along with an estimate of the anticipated financial revenues. eMamba is also in discussions with the a number of Tier 2 manufacturer and retailers, including Nova Mobile Systems (as previously announced on October 11, 2011), Vire Consulting and Nexions Corp. "We are thrilled to have entered a master service agreement contract with this outstanding Tier 1 company," said Glen Huang, eMamba's President and CEO. "Acer is among the world's top manufacturers of personal computing devices, and it has extremely high standards when it comes to choosing its after-sales services suppliers. The fact that Acer has considered eMamba for the delivery of these services is an extraordinary vote of confidence in our company, and provides concrete evidence that eMamba's integrated service offering is catching traction with the market." eMamba understands the challenges manufacturers and retailers face today in delivering high-quality after-sales services to its customers. The company combines a mission-critical suite of enterprise resource planning (ERP) and customer relationship management (CRM) software with a complete line-up of after-sales customer services, including call center and help desk, warranty fulfillment, returns, repairs, refurbishment and warehouse management. eMamba's services are designed with the flexibility to meet the needs of both Tier 1, Tier 2 and Tier 3 companies. The services are targeted at a wide range of industries, including: -- Apparel and Footwear -- Automotive -- Aviation -- Banking -- Construction & Engineering -- Consumer Electronics -- Home and Personal Care -- Health Care Providers -- High Tech - Medical, OEM & Semiconductor -- Insurance & Life Sciences (Pharmaceuticals) -- Media (Broadcasting, Newspaper & Publishers) -- Public Safety -- Public Sector -- Retailer Food and Beverage -- Transportation |
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| Autor (Datum des Eintrages): | jochen310771 (15.12.11 21:44:10) |
| Beitrag: | 9 von 46 (ID:42488363) |
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