SpeechWorks (SPWX) - 500 Beiträge pro Seite

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SpeechWorks Launches Government Systems Group to Speech-Enable Government Services
Internal Revenue Service and State of Washington Department of Revenue Provide New Speech Services for Cost-Effective, Improved Service for Taxpayers
WASHINGTON--(BUSINESS WIRE)--March 20, 2001--FOSE: Booth #505-- SpeechWorks International, Inc. (NASDAQ: SPWX - news), a leader in network-based speech technology, today announced the formation of the SpeechWorks Government Systems Group, an experienced and dedicated team of speech professionals focused on bringing speech recognition solutions to government agencies. With speech recognition powering government call centers and information lines, agencies can provide a cost-effective method for communicating information to the public, reach the majority of Americans who don`t have Internet access, and simultaneously support New Freedom and Section 508 initiatives for information access to the disabled community.

For example, with a SpeechWorks system in place, taxpayers can call a toll free number from any phone and simply speak a request to find out automated information and answers about such topics as passport renewals, Social Security benefits and Medicaid disbursements, or to conduct other routine business typically handled by government call centers. Speech-enabled phone systems eliminate on-hold waiting times and enhance callers` experiences, while dramatically lowering operational and customer service costs at government agencies.

SpeechWorks is working with many partners to address the needs of the government. SpeechWorks government technology partners include Aspect Communications, AT&T Federal Systems, Avaya Federal Systems, Frank Solutions, Talx, Unisys Federal Systems and Worldcom Government Systems.

Speaking to the IRS and State of Washington Department of Revenue

SpeechWorks is working with the Federal Systems Group of Aspect Communications to deploy a speech-enabled Tax Refund Status application for the Internal Revenue Service (IRS). The multi-lingual application will allow millions of taxpayers around the country to receive information on their tax refund status, just by speaking into any phone. With speech recognition, the IRS can offload routine calls to an automated system and get taxpayers serviced in a fast and friendly way.

Through SpeechWorks` partner Frank Solutions, the State of Washington Department of Revenue is launching a SpeechWorks powered system that will allow residents to conduct business tax filing and receive tax information. This system is expected to launch in Q3, 2001 and should represent a superior level of taxpayer convenience.

Speech Recognition: Bridging the Digital Divide and Providing Section 508 Compliance

With speech, anyone with a phone can get automated information and conduct business simply by speaking over any telephone. President Bush`s New Freedom Initiative calls for easy access to information through e-Government. Speech recognition supports the 65% of Americans who cannot easily get on the Internet, and can even be used by people with rotary phones, providing information through the most natural interfaces--a phone and a voice.

By deploying speech-enabled information lines, government agencies can facilitate Section 508 compliance that requires government agencies to make information accessible to people with disabilities. The speech interface is an ideal vehicle for providing convenient, easy-to-use information to the millions of Americans with disabilities.

``The government has over 30,000 call centers, all of which operate through a touch-tone or live operator line. Hold times and touch-tone menus are cumbersome for callers and inefficient for agencies,`` said Mike AtLee, director, Government Systems Group at SpeechWorks. ``Speech is an ideal user-interface for government agencies to meet regulations and provide fast, friendly service, 24x7. The dedicated team at SpeechWorks will drive this new market and we look forward to exciting relationships such as the ones we have with the IRS and Washington Department of Revenue.``

Visit SpeechWorks at FOSE, March 20-22, 2001--Booth 505

SpeechWorks is the only speech recognition vendor with a dedicated booth at this year`s FOSE (Federal Office Systems Exposition) show in Washington, DC. Visit SpeechWorks at booth #505 to learn how incorporating speech recognition into the government can reduce call center costs, expand self-service and heighten caller satisfaction. Demonstrations will be available. SpeechWorks is a finalist for the Government Computer News Best New Technology Awards, which will be announced at the show.

About SpeechWorks

Organizations worldwide rely on SpeechWorks (NASDAQ: SPWX - news) to delight their callers and provide them with a new level of service over the phone. Complementing the self-service model of e-business, SpeechWorks speech solutions, including the revolutionary SpeechSite(TM) product, Speechify(TM) text-to-speech engine and SpeechSecure(TM) authentication, let customers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Amtrak, E*Trade, FedEx, Fidelity Investments Institutional Brokerage Group, Internal Revenue Service, United Airlines and Yahoo!. The Company offers the SpeechWorks Here Guarantee, the industry`s only program that includes a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Avaya, Dialogic, an Intel company, InterVoice-Brite and Net2Phone. Investors included Citigroup`s e-Citi Unit, GE Equity, Intel Corporation, The Intel64 Fund, MCI WorldCom Venture Fund and Reuters.

SpeechWorks is headquartered in Boston, Massachusetts and has offices around the world. To experience the power of SpeechWorks, call 1.888.SAY.DEMO. For additional information, call 617.428.4444 or visit http://www.speechworks.com.

SpeechWorks, Speechify, SpeechSecure, SpeechWorks Here and SpeechSite are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries.


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SpeechWorks & VoiceGenie Announce SpeechGenie: The Complete VoiceXML Solution
VoiceGenie`s 100% Compliant VoiceXML Gateway Integrates with SpeechWorks` Award Winning Speech Recognition and Text-to-Speech
LAS VEGAS--(BUSINESS WIRE)--March 20, 2001-- SpeechWorks International, Inc. (Nasdaq:SPWX - news), a market leader in the telephony-based speech technology industry, and VoiceGenie Technologies Inc., the leading provider of VoiceXML Gateway solutions, today announced that they have entered into a strategic partnership that will result in the SpeechGenie solution.

The resulting solution will provide 100% compliance to VoiceXML 1.0, and integrate the latest SpeechWorks® automated speech recognition and Speechify(TM) text-to-speech engines.

The SpeechGenie integrated platform will provide the most robust and flexible foundation for standards-based speech-driven applications. The revolutionary technology enables a company`s customers to access Web information, conduct on-line transactions, and manage personal communications (such as e-mail and voice-activated dialing) by simply using their voice over any phone. SpeechGenie delivers extensive OA&M (operations administration and management) features such as management capabilities for users, status, platform, caching, and more. Designed for small to large scale deployment, SpeechGenie will include Genie Tools, comprising SpeechWorks` VoiceXML-based DialogModules(TM), the pre-packaged application building blocks for speech applications, giving customers a VoiceXML option for deployment of standards-based speech services.

Stuart Berkowitz, President and CEO at VoiceGenie said, ``Having identified the huge market potential for VoiceXML solutions early on, SpeechWorks and VoiceGenie have long been strong supporters of the VoiceXML standard. We are pleased to partner with SpeechWorks in developing the scalable SpeechGenie platform with best-in-class speech recognition and text-to-speech. The SpeechGenie solution will allow companies to rapidly come to market with flexible standards-based voice-enabled solutions, with the SpeechWorks technology that customers such as America Online and FedEx have come to depend on.``

``Many of our customers are requesting SpeechWorks advanced technologies running on a VoiceXML platform,`` said Stuart R. Patterson, CEO, SpeechWorks. ``VoiceGenie was a logical partner choice because they are the first vendor with a VoiceXML Interpreter that is 100% compliant to VoiceXML 1.0. VoiceGenie`s time to market advantage, combined with our award winning speech technologies, makes this an exciting partnership for customer success.``

The SpeechGenie solution will be available in Q2 2001.

Visit VoiceGenie and SpeechWorks at the CTIA Wireless show this week. VoiceGenie: booth #152, SpeechWorks: booth # 8367.

VoiceXML, a standardized language for creating telephony voice-user interfaces, greatly simplifies speech recognition application development by using familiar Web infrastructure. In the last two months alone, the adoption of VoiceXML has grown tremendously. The VoiceXML Forum boasts over 420 members, and the number of developers registered at various VoiceXML developers` sites has ballooned to over 17,000. Computer Telephony Magazine named VoiceXML the ``Paradigm of the Year`` for 2001.

About SpeechWorks

Organizations worldwide rely on SpeechWorks (NASDAQ: SPWX - news) to delight their callers and provide them with a new level of service over the phone. Complementing the self-service model of e-business, SpeechWorks® speech recognition solutions, including the revolutionary SpeechSite(TM) product Speechify(TM) text-to-speech engine and SpeechSecure(TM) authentication, let customers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Thrifty Car Rental, FedEx, HeyAnita, Fidelity Investments Institutional Brokerage Group and United Airlines. The Company offers the SpeechWorks Here(TM) Guarantee, the industry`s only customer results program with a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Avaya, Dialogic, an Intel company, InterVoice-Brite, and Net2Phone.

SpeechWorks is headquartered in Boston, Massachusetts and has offices around the world. To experience the power of SpeechWorks, call 1.888.SAY.DEMO. For additional information, call 617.428.4444 or visit http://www.speechworks.com.

SpeechWorks, Speechify, SpeechSecure, DialogModules, SpeechWorks Here and SpeechSite are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

About VoiceGenie

VoiceGenie is the leading provider of complete VoiceXML Gateway solutions. With five years of extensive market development expertise, VoiceGenie is the first company to ship a fully compliant VoiceXML Gateway product supporting multiple speech and text-to-speech engines, offering vendor-agnostic, best-of-breed combinations. The VoiceGenie Gateway allows any phone to access Voice Web applications developed using the VoiceXML standard. VoiceGenie`s customers and partners comprise many leading organizations, including AT&T, Lucent, Deloitte Consulting, Openwave, Oracle, Brience, Orange, and more. VoiceGenie has established an early leadership position in the new Voice Web market. Industry analysts predict that the market for voice-enabling services will grow to $12 billion by 2005. For more information, please call 416.736.0905 or visit www.voicegenie.com.

As leading experts in VoiceXML, VoiceGenie`s professional services group conducts courses and seminars, designed to help users exploit the richness of VoiceXML. In addition, VoiceGenie`s Developers Workshop - with over 1800 regular users-provides programmers with software development tools and access to a development node to test and host their VoiceXML applications. VoiceGenie is currently offering free membership to its Developers` Workshop. Please visit http://developer.voicegenie.com.

SpeechGenie is a trademark of VoiceGenie Technologies Inc. All other trademarks are the property of their respective owners.

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SpeechWorks Advances Multimodal Access on Wireless Devices
Company Teams with Compaq, Content and Wireless Companies to Enhance User Experience
Visit SpeechWorks at CTIA Wireless 2001: Booth #8367
LAS VEGAS--(BUSINESS WIRE)--March 20, 2001-- SpeechWorks International (NASDAQ: SPWX - news), a leader in network-based speech technology, today announced that it is working with leading device, content and wireless companies to create enhanced user interface solutions which provide multimodal access to content on wireless devices. These companies--which include Compaq, Auvo Technologies and LOBBY7--are working with SpeechWorks to develop input and output mechanisms using SpeechWorks® speech recognition and Speechify(TM) text-to-speech technologies.

As wireless devices are becoming increasingly sophisticated with high-resolution displays, speakers and microphones, flexible data networking and attached devices such as GPS locating technology, it will be possible to support much richer user interfaces than are possible with current voice-only telephone systems. SpeechWorks is conducting research to make use of these new wireless device capabilities to dramatically enhance the user experience for a wide range of wireless applications and next generation mobile phones. Compaq`s family of personal devices, iPAQ, was selected for the initial research due to the broad range of features it offers, such as high computational power and resolution screen, microphone and speaker, and because it is commercially available.

Examples of the multimodal work the group is conducting include the following scenarios: a traveler will be able to locate a friend`s home in the area by ``asking`` their PDA device for directions from their current location, which will be known by the device. A map can then be displayed on the LCD screen as directions are ``read`` by the device using text-to-speech technology. A caller could even be able to ask the whereabouts of local establishments, such as a preferred restaurant, by speaking into the device, and receive a map with locations marked, as well as hours of operation.

``With the development of new wireless point-and-click, high resolution display hand-held devices and the success of speech recognition systems for commercial applications, the emergence of human-computer interaction based on the graceful integration of speech and data is a very natural evolution,`` said Mike Phillips, chief technology officer for SpeechWorks. ``This consortium of companies, in combination with SpeechWorks` legacy of expertise in user interface design and speech technology, will expand the current information access possibilities.``

SpeechWorks was selected to receive a grant from DARPA (the Defense Advanced Research Projects Agency of the Federal Government) to conduct this multimodal research. DARPA has a long history of funding research in speech processing, and has had a significant impact on the development of current state-of-the-art speech technologies. ``We are very proud to have been chosen as a recipient of this DARPA grant and look forward to future applications of our research around the world,`` explained Phillips.

``We are constantly looking at the next generation of technologies and applications that will take advantage of the unique capabilities of the iPAQ Pocket PC, so that we will be one step ahead in bringing useful innovation to our customers,`` said Bill Ebanks, director of business development for Wireless Internet Solutions, Compaq Computer Corporation. ``Multimodal applications are perfect for the iPAQ Pocket PC because they bring a new interface to a powerful device that already gives people access to the Internet and their business information anytime, anywhere. We are excited to participate in the multimodal research SpeechWorks is heading up.``

``The introduction of multimodal communications into the wireless arena will, for the first time, enable consumers to truly control their experience,`` said Ira Gerson, CTO at Auvo. ``Auvo Technologies is developing the engine to drive this vision and we are delighted to be a part of this vital initiative.``

``Success in the next generation of wireless applications will depend on the development of high-end, user-centric functionality that truly addresses the needs of mobility. LOBBY7 shares its commitment to wireless innovation with this group of companies charting new territories in information access,`` said Daniele De Francesco, CTO of LOBBY7. ``We are excited to be working with SpeechWorks and these companies to introduce the world`s first prototype of fully-functional, multimodal, mobile applications.``

Visit SpeechWorks at CTIA in booth #8367. Demonstrations of multimodal access on wireless devices will be available.

About Auvo Technologies

As the wireless industry migrates to next generation solutions, enabling packet data, the stage is set for optimization of the wireless Internet experience for both consumers and providers. Auvo Technologies` new IP-based solution takes a giant leap over two of the most significant obstacles--reliable and affordable speech interfaces and integrated speech, text and graphical applications--to making wireless Internet access both easy-to-use for consumers and affordable and profitable for service and application providers. Auvo provides the technology licenses, tools and engineering services that facilitate multimodal communications for the wireless Internet. Visit Auvo at www.auvo.com .

About Compaq

Compaq Computer Corporation, a Fortune Global 100 company, is the largest supplier of computing systems in the world. Compaq designs, develops, manufactures, and markets hardware, software, solutions, and services, including industry-leading enterprise computing solutions, fault-tolerant business-critical solutions, and communications products, commercial desktop and portable products, and consumer PCs. Compaq products and services are sold in more than 200 countries directly to businesses, through a network of authorized Compaq marketing partners, and directly to businesses and consumers through Compaq`s e-commerce Web site at http://www.compaq.com. Compaq markets its products and services primarily to customers from the business, home, government, and education sectors. Customer support and information about Compaq and its products and services are available at http://www.compaq.com .

About LOBBY7

LOBBY7 enables businesses to capitalize on the mobile Internet by creating innovative, wireless software and solutions. LOBBY7`s offerings create a powerful mobile experience across a wide range of wireless devices, with specific focus on core technologies such as software agents and a personalization platform that will drive the m-revolution. LOBBY7 harnesses its core Intellectual Property, end-user insights and wireless technology expertise to create innovative offerings for mobile professionals and customers. LOBBY7 has developed robust user interface design methodologies and a unique set of enabling technologies that empower its mobile solutions. These enabling technologies are patent-pending, reusable application components that address specific issues and solve complex problems in wireless technology. They include engines for advanced session management, intelligent personalization, content streaming, multimodal speech/data application access, and animated graphics delivery, among others. For more information or to arrange for a demo, email us at [e-mail] or visit us at www.lobby7.com .

About SpeechWorks

Organizations worldwide rely on SpeechWorks (NASDAQ: SPWX - news) to delight their callers and provide them with a new level of service over the phone. Complementing the self-service model of e-business, SpeechWorks® speech recognition solutions, including the revolutionary SpeechSite(TM) product, Speechify(TM) text-to-speech engine and SpeechSecure(TM) authentication, let customers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Amtrak, Continental Airlines, E*Trade, FedEx, Fidelity Investments Institutional Brokerage Group, MapQuest, United Airlines and Yahoo!. The Company offers the SpeechWorks Here(TM) Guarantee, the industry`s only customer results program with a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Dialogic, an Intel company, InterVoice-Brite and Net2Phone. Early investors included Citigroup`s e-Citi Unit, GE Equity, Intel Corporation, The Intel64 Fund, MCI WorldCom Venture Fund and Reuters.

SpeechWorks is headquartered in Boston, Massachusetts and has offices around the world. To experience the power of SpeechWorks, call 1.888.SAY.DEMO. For additional information, call 617.428.4444 or visit http://www.speechworks.com .

SpeechWorks, Speechify, SpeechSecure, SpeechWorks Here and SpeechSite are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.


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FlashSpot Networks Teams with SpeechWorks to Provide Speech-Based Advertising Solutions
Partnership to Provide SpeechWorks` Clients with a Revenue-Generating Interactive Audio Advertising Model
NEW YORK--(BUSINESS WIRE)--March 21, 2001-- FlashSpot Networks, a leader in interactive audio advertising solutions, today announced a joint marketing agreement with SpeechWorks International (NASDAQ: SPWX - news), a leader in the telephony-based speech technology industry, to provide SpeechWorks` clients with essential services to help maximize their audio advertising revenues. The companies will jointly promote the benefits and proven effectiveness of interactive audio advertising for voice publishers, unified messaging services, voice over IP services and telematics providers.

FlashSpot Networks provides an advertising revenue model for the customers deploying speech-enabled applications that use SpeechWorks` speech recognition and text-to-speech technology. FlashSpot Networks will provide SpeechWorks` partners and customers with an experienced advertising sales staff and a robust ad-serving technology to capture the full potential of the interactive audio platform. In addition, FlashSpot will provide SpeechWorks and the SpeechMedia Alliance(TM), a referral network of monetization services that functions as an incubator for emerging business models, with crucial audio advertising effectiveness research, including response rates and branding impact studies.

``Here in the US, voice applications already have more unique monthly visitors than the wireless Internet,`` notes Mark Plakias, vice president, Voice & Wireless Commerce, The Kelsey Group. ``Monetizing voice media is FlashSpot Networks` primary mission, and SpeechWorks has had a monetization program for over a year, so this is a natural fit. This is not about `testing` -- FlashSpot is booking real advertising on voice services and generating real revenue today.``

Speech applications have created unique advertising opportunities with speech-based ads that have interactive direct response options. Using SpeechWorks` speech recognition technology, users can interact with an audio ad to request more information, receive targeted email, or even be connected directly to an advertiser`s call center. For example, users may call a speech portal to get real-time ski reports. Before users receive the information, they are delivered a 10 second teaser audio ad for lift tickets. By saying, ``hear more,`` they can listen to the full 30-second ad, with the option to purchase a lift ticket from a local ski resort.

``Our customers are expanding their revenue opportunities with speech,`` said Steve Chambers, vice president of marketing, SpeechWorks. ``Partnering with a leader in interactive audio advertising helps our customers advance their advertising, commerce, and up-selling and cross-selling strategies using speech recognition.``

SpeechWorks and FlashSpot Networks are at the forefront of speech recognition technology and service providers for voice portals and other voice applications. The Kelsey Group, a leading voice and mobile commerce consulting firm, expects this market will reach $12 billion by 2005. More than $6 billion of this total is projected to come from services such as interactive advertising sales and transactions.

FlashSpot Networks: The Solution for Interactive Audio Advertising

FlashSpot Networks provides pioneering audio advertising solutions for the next generation of phone-based and Internet telephony services. FlashSpot Networks currently represents several of the leaders in the voice portal, unified messaging, VOIP and telematics industries. FlashSpot Networks is recognized as the evangelist for the interactive audio advertising platform, and has generated commitments from some of the largest agency and direct client advertisers, such as Mastercard, P&G and Grey Advertising.

``Interactive audio advertising is generating extreme interest within the advertising community. Our campaigns are getting between three to eleven percent response rates - that`s performance well above the other forms of interactive advertising,`` says Jamie Hill, vice president of Advertising Sales, FlashSpot Networks. ``Interactive voice-based ads have emerged as an exciting new medium, offering advertisers powerful direct response deliverables. We look forward to extending our audio advertising services to SpeechWorks` partners and customers, and creating new and effective audio advertising campaigns for their interactive speech services.``

About SpeechWorks International, Inc.

Organizations worldwide rely on SpeechWorks (Nasdaq: SPWX - news) to delight their callers and provide them with a new level of service over the phone. Complementing the self-service model of e-business, SpeechWorks® speech recognition solutions, including the revolutionary SpeechSite(TM) product and Speechify(TM) text-to-speech engine, let customers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Amtrak, Continental Airlines, E*Trade, FedEx, Fidelity Investments Institutional Brokerage Group, United Airlines and Yahoo!. The Company offers the SpeechWorks Here(TM) Guarantee, the industry`s only program that includes a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Avaya, InterVoice-Brite and Net2Phone. Early investors includedCitigroup`s e-Citi Unit, GE Equity, Intel Corporation, The Intel64 Fund, MCI WorldCom Venture Fund and Reuters.

SpeechWorks is headquartered in Boston, Massachusetts and has offices around the world. To experience the power of SpeechWorks, call 888.SAY.DEMO. For additional information, call 617.428.4444 or visit http://www.speechworks.com.

About FlashSpot Networks

FlashSpot Networks provides pioneering audio advertising solutions for the next generation of phone-based and Internet telephony services. FlashSpot Networks currently represents several of the leaders in the voice portal, unified messaging, VOIP, and telematics industries. For additional information about FlashSpot Networks please call 212.860.3000 or visit www.flashspotnetworks.com.

SpeechWorks, Speechify, SpeechWorks Here, SpeechSite and the SpeechMedia Alliance are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

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SpeechWorks Wins `Best New Technology Award` from Government Computer News
Advanced Speech Recognition Product, SpeechWorks 6.5, Recognized for Increasing Access to Government Services
WASHINGTON--(BUSINESS WIRE)--March 21, 2001-- SpeechWorks International (NASDAQ:SPWX - news), a leader in network-based speech technology, today announced that its SpeechWorks® 6.5 speech recognition solution received an award for Best New Technology in the Enterprise Software category from Government Computer News. The award--in the publication`s most populous technology category--was presented yesterday in Washington D.C. at FOSE, the world`s largest government information technology conference, where SpeechWorks is making its first appearance as a provider to the government sector.

``In evaluating the myriad technology solutions now available to government agencies, Government Computer News looks for products that enable the government to serve citizens better and faster,`` said John Breeden, senior editor of Government Computer News. ``We selected SpeechWorks because we were most impressed with its ability to serve taxpayers in a friendly way and enable government agencies to comply with Section 508.``

``Speech recognition has the potential to bring government agencies the same benefits it is already delivering to the private sector, including cost savings, enhanced functionality and improved customer service,`` said Mike AtLee, director, Government Systems Group at SpeechWorks. ``By offering speech-enabled telephone access to its agencies, the government can help bridge the digital divide and ensure that all citizens have instant access to its services. SpeechWorks is proud to be a partner in the endeavor.``

About SpeechWorks Government Systems Group

The SpeechWorks Government Systems Group, an experienced and dedicated team of speech professionals, is focused on bringing speech recognition solutions to government agencies. With speech recognition powering government call centers and information lines, agencies can provide a cost-effective method for communicating information to the public, reach the majority of Americans who don`t have Internet access and simultaneously support New Freedom and Section 508 initiatives for information access to the disabled community. Among the first government agencies to adopt SpeechWorks technology are the Internal Revenue Service and the Washington Department of Revenue.

About SpeechWorks

Organizations worldwide rely on SpeechWorks (NASDAQ: SPWX - news) to delight their callers and provide them with a new level of service over the phone. Complementing the self-service model of e-business, SpeechWorks® speech recognition solutions, including the revolutionary SpeechSite(TM) product, Speechify(TM) text-to-speech engine and SpeechSecure(TM) authentication, let customers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Amtrak, Continental Airlines, E*Trade, FedEx, Fidelity Investments Institutional Brokerage Group, MapQuest, United Airlines and Yahoo!. The Company offers the SpeechWorks Here(TM) Guarantee, the industry`s only customer results program with a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Dialogic, an Intel company, InterVoice-Brite, Natural MicroSystems and Net2Phone. Early investors included Citigroup`s e-Citi Unit, GE Equity, Intel Corporation, The Intel64 Fund, MCI WorldCom Venture Fund and Reuters.

SpeechWorks is headquartered in Boston, Massachusetts and has offices around the world. To experience the power of SpeechWorks, call 1.888.SAY.DEMO. For additional information, call 617.428.4444 or visit http://www.speechworks.com.

SpeechWorks, Speechify, SpeechSecure, SpeechWorks Here and SpeechSite are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.


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Contact:

SpeechWorks International Schwartz Communications
Leah Lesser/Marie Ruzzo Anita Price
617.428.4444 781.684.0770
[e-mail] [e-mail]
[e-mail]

[toniaustirol]

Kann mir das mal einer übersetzen,oder sinngemäß wiedergeben?

TONI

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[spech]

I Love This Baby!!!!!!!!!!!!!!!!!!!!

speechworks rulles!

100%chance!

[spech]

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Amtrak, Continental Airlines, E*Trade, FedEx, Fidelity Investments Institutional Brokerage Group, MapQuest, United Airlines and Yahoo!. The Company offers the SpeechWorks Here(TM) Guarantee, the industry`s only customer results program with a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Dialogic, an Intel company, InterVoice-Brite, Natural MicroSystems and Net2Phone. Early investors included Citigroup`s e-Citi Unit, GE Equity, Intel Corporation, The Intel64 Fund, MCI WorldCom Venture Fund and Reuters.


Das sagt wohl alles!!!!!!!!!!!!!

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SpeechWorks to Hold First Quarter Conference Call and Webcast on April 24
BOSTON--(BUSINESS WIRE)--March 26, 2001--SpeechWorks International, Inc. (Nasdaq: SPWX - news), a market leader in the telephony-based speech technology industry, today announced that it will conduct a conference call on Tuesday, April 24, 2001 at 5:00 p.m. Eastern Time to discuss results for the three months ended March 31, 2001.

Investors and interested parties may listen to the call via a live webcast accessible on the investor relations page of the Company`s web site at www.speechworks.com . To listen, please register and download audio software at the site at least 15 minutes prior to the start of the call. The webcast will be archived on the site, while a telephone replay of the call will be available beginning at 7:00 p.m. Eastern Time on April 24 through May 1 at 1-800-633-8284 or 858-812-6440 (international callers) using reservation #18354595.

SpeechWorks intends to issue a press release summarizing its quarterly results after the market closes on Tuesday, April 24.

About SpeechWorks International, Inc.

Organizations worldwide rely on SpeechWorks (Nasdaq: SPWX - news) to delight their callers and provide them with a new level of service over the phone. Complementing the self-service model of e-business, SpeechWorks speech solutions, including the revolutionary SpeechSite(TM) product, Speechify(TM) text-to-speech engine and SpeechSecure(TM) authentication, let customers direct their calls, obtain information and complete transactions automatically, simply by speaking naturally over any phone, anytime.

SpeechWorks customers include some of the world`s most sophisticated customer service innovators such as America Online, Amtrak, Continental Airlines, E*Trade, FedEx, Fidelity Investments Institutional Brokerage Group, United Airlines and Yahoo! The Company offers the SpeechWorks Here Guarantee, the industry`s only program that includes a money-back guarantee. SpeechWorks strategic partners include leading corporations such as AT&T, Dialogic, an Intel company, InterVoice-Brite and Net2Phone. Investors included Citigroup`s e-Citi Unit, GE Equity, Intel Corporation, The Intel64 Fund, MCI WorldCom Venture Fund and Reuters.

SpeechWorks is headquartered in Boston, Massachusetts and has offices around the world. To experience the power of SpeechWorks, call 1.888.SAY.DEMO. For additional information, call 617.428.4444 or visit http://www.speechworks.com.

SpeechWorks, Speechify, SpeechSecure, SpeechWorks Here and SpeechSite are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.


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Contact:

SpeechWorks International, Inc., Boston
Company Contact:
Leah Lesser, 617/428-4444
[e-mail]
www.speechworks.com
or
Lippert/Heilshorn & Associates, New York
Investor Relations:
John Nesbett or Mary Ellen Adipietro, 212/838-3777
[e-mail] or [e-mail]

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Octave Teams With PresenceWorks, SpeechWorks, Teltier, and VoiceGenie, to Deliver Industry-First Mobility Solutions
Octave leverages a cross section of communications technology To Deliver Instant Group Communication Solutions
NASHUA, N.H.--(BUSINESS WIRE)--Sept. 4, 2001-- Octave Communications, Inc., a leader in voice conferencing for instant group communications, today announced that it is working with PresenceWorks, SpeechWorks (Nasdaq: SPWX - news), Teltier, and VoiceGenie Technologies, Inc., to deliver instant group communication solutions for mobile phone users. Using Octave`s new applications, called MeetAbout(TM), any mobile phone user can instantly start speaking with multiple members of a buddy list via an ``always-on, always available`` conference room.

Technology from each vendor is integrated with Octave`s hardware and MeetAbout software applications so that mobile users are able to start, attend and moderate instant conferences via speech commands, a WAP-enabled mobile phone or PDA, SS7 feature codes from any telephone or any desktop web browser. Additionally, the applications utilize network presence technology so a mobile user instantly knows the online availability of all individuals listed in a group or buddy list.

``Octave has brought together a strong technical combination with their development of MeetAbout,`` said Steve Chambers, vice president of worldwide marketing, SpeechWorks, Boston, Mass. ``Octave is providing the market with a battle-tested, first-rate group communication solution based on their proven conferencing platform. This relationship will enable Octave to provide strategic mobile applications that deliver premium functionality to customers. We are also enthusiastic about the opportunity to work together in delivering state-of-the-art mobility solutions for the business and consumer marketplaces.``

Technology Integration

Through the tight integration with partner technology, MeetAbout enables users to deploy speech recognition, identify an individual`s online presence/availability or use feature codes to initiate a group call instantly or schedule it for later.

MeetAbout leverages Octave`s core conferencing product, the OCI 1000, and its robust open Application Programming Interface (API) in order to easily integrate multiple technologies with the Octave conferencing platform. The first version of MeetAbout features: Online presence & availability: presence technology from PresenceWorks, a company that provides technology to track individual`s presence or availability on the desktop; Wireless availability & location: Teltier provides a wireless gateway that enables presence/availability and location information for mobile users; and, Natural speech recognition: SpeechWorks` award-winning speech recognition and text-to-speech technology is included. VoiceGenie provides a voice XML gateway for the application.

``We are pleased to partner with Octave Communications in bringing always-on conferencing communications to individuals and groups in a mobile environment,`` said Eric Jackson, vice president of strategy and business development, VoiceGenie. ``Customers are demanding mobile applications that run seamlessly across multiple devices. Octave`s technology has already earned multiple awards for its innovation and technical excellence; combined with VoiceGenie`s SpeechGenie VoiceXML Gateway, we believe the integrated solution is a winning proposition.``

``PresenceWorks is excited to work with Octave in delivering their ``always on, always available`` vision by deploying our presence and instant messaging solutions,`` said John Trionfo, vice president, strategic alliances, PresenceWorks. ``Octave customers can now see their counterparts` presence, based on their use of instant messengers from AOL, Yahoo, Microsoft or ICQ. Octave`s integration of presence in MeetAbout demonstrates their commitment to customer requirements by providing capabilities that maximize the value and productivity of any conference.``

``Octave is focused on increasing market share by leveraging relationships with best-in-class partners in order to develop strategic group communication solutions,`` said Ron Elwell, CEO, Octave. ``Our relationships with VoiceGenie, SpeechWorks, Teltier and PresenceWorks are enabling us to build upon our technology to offer new products that are reshaping and expanding the role of group communication in the everyday life of both the business user and the consumer.``

About PresenceWorks

PresenceWorks develops and licenses instant messaging presence technology for businesses. PresenceWorks is first-to-market with a software toolkit that lets companies embed the presence status of instant messaging users into any application. The product enables users to see which of their contacts are online and available to conduct business via the major instant messaging services of AOL, ICQ, Yahoo! and Microsoft.

The technology is scaled for business use, integrates easily into businesses` existing applications and includes communications and administration tools. For more information on PresenceWorks, please visit www.presenceworks.com or call 703-519-4530.

About SpeechWorks

Through the power of SpeechWorks® technologies, the human voice is all a caller needs to access instant information and conduct transactions from any landline or wireless phone. Around the world, customer service innovators such as America Online, Credit Suisse First Boston, and Thrifty Car Rental are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers and government organizations worldwide. For a description of products, services and unique customer programs such as the SpeechWorks Here(TM) Guarantee, call 617.428.4444 or visit www.speechworks.com.

About Teltier

Teltier Technologies delivers an innovative, standards-based mobile network infrastructure platform. Teltier has leadership roles in industry standards bodies such as Presence and Availability Management Forum (www.pamforum.org) and Parlay (www.parlay.org) to facilitate its standards based approach. Teltier`s solution increases subscriber loyalty and usage revenue for mobile network operators. By adding network intelligence, Teltier`s solution will make the mobile device a more trusted, valuable personal companion that actually anticipates the subscribers` needs in real-time, enabling them to easily control their privacy and accessibility. With Teltier`s solution in the operator`s mobile network, third party Internet applications will be able to use a standard API to discover the user`s availability in real time based on information such as the user`s location, schedule, privacy preferences, etc. Teltier Technologies will shortly be found on the web at www.teltier.com.

About VoiceGenie

With six years of extensive market development expertise, VoiceGenie is the first company to ship a fully compliant VoiceXML Gateway product supporting multiple speech and text-to-speech engines, offering vendor-agnostic, best-of-breed combinations. VoiceGenie`s customers and partners comprise many leading organizations, including AT&T, Lucent, Dialogic, an Intel Company, SpeechWorks, Oracle-Mobile, Everypath, Audium, Brience, VoxSurf, Nuance, and more. VoiceGenie has established an early leadership position in the Voice Web market. Industry analysts predict that the market for voice-enabling services will grow to $41 billion by 2005. For more information, please call 416.736.0905 or visit www.voicegenie.com.

About Octave

Octave is pioneering next-generation instant group communication designed to enable wireless, application/conference service providers and traditional service providers with conferencing technology that fosters dynamic, instantaneous communication. Privately held and headquartered in Nashua, New Hampshire, the company leverages a cross section of communication technology including voice conferencing, presence and speech recognition technology to drive next-generation group communication services. With Octave software and hardware technology, service providers can offer both consumer and corporate mobile users unique group communication services that capitalize on the inherent strength of individual carrier networks and increase carrier revenue on a per subscriber basis. Octave products are available through a worldwide direct sales force and resellers. For more information on the company and its products, visit our web site at www.octavecomm.com, email us at [e-mail], or call 603/459-5200.

Note to Editors: Please visit www.octavecomm.com for the Octave/MeetAbout online press kit.

All company, brand, product, and service names are trademarks or registered trademarks of their respective holders.


--------------------------------------------------------------------------------
Contact:

Octave Communications Winkowski Public Relations
Nancy Pieretti Beth Winkowski
603/459-5436 978/649-7189
[e-mail] [e-mail]

[panik]

TAB to Introduce Malaysia`s First Speech-Activated `Email Reader`
Service Powered by SpeechWorks Technology
KUALA LUMPUR, Malaysia--(BUSINESS WIRE)--Sept. 6, 2001--In a first for the Malaysian telecommunications industry, Telekom Applied Business (TAB), a subsidiary of Telekom Malaysia, and SpeechWorks International, Inc., (Nasdaq: SPWX - news) a global leader in speech recognition and text-to-speech (TTS) technologies and services, will showcase a speech-enabled `email reader` application at MSC Multimedia Asia Expo 2001 this week.

Currently in pilot, ``Virtual Messaging Service,`` being one of the three products of Virtual Communication Services, features SpeechWorks` award winning text-to-speech (TTS) engine, Speechify(TM), to provide users with an innovative email reading service as part of an overall unified messaging system developed by TAB. With SpeechWorks technology integrated into the TAB messaging system, users can have their email read to them over any telephone, including wireless.

TAB is the first company outside of North America to use the Speechify TTS engine for email reading applications and joins the ranks of Microsoft, Yahoo! and America Online (AOL) in providing this ``killer`` service to customers. TAB cited superior technology, the `naturalness` of the Speechify TTS engine and local support as the key reasons for choosing SpeechWorks technology.

``We are extremely excited to be the first in Asia to bring this highly innovative service to our customers. ``Virtual Messaging Service`` is just the beginning of our plans to pioneer speech -activated applications and, in working with technology leaders like SpeechWorks, we are confident that our customers will continue to enjoy such world-class services,`` said Anuar Alias, Chief Executive Officer, Telekom Applied Business.

According to Howard Gross, SpeechWorks Vice President and General Manager for International, `email reading` is a popular application for customers in the United States and there is growing demand for similar systems around the world.

Three months after the launch of AOLbyPhone(SM) in the US, AOL announced that more than 200,000 members had registered for the service and more than 1 million calls had been placed to AOLbyPhone. The members were able to check their email, the latest news, weather and stock quotes all simply via voice commands, with the most popular feature being `email reader.`

``We are delighted to be working with TAB on this project and we applaud TAB for leading the industry in creating enhanced services to their subscribers,`` concluded Gross.

About TAB`s new services

Capitalizing on convergence of communication technologies, TAB`s Virtual Communication Services allow for increased connectivity and flexibility through effortless and seamless multi-services and shared resources that break down the limits of time, place and device on users. TAB binds various existing communication services via its suite of Virtual Communication Services such as Virtual Messaging Service, Virtual Group Service and Virtual Customer Service.

The target market for Virtual Communication Services are Telco and Service Providers as well as business organizations, residential users, government sectors and educational institutes.

About Telekom Applied Business

Telekom Applied Business Sdn Bhd (TAB), an MSC status company, is a subsidiary of Telekom Malaysia Berhad. TAB, being an ICT company, specializes in providing Computer Telephony (CT) solutions and Telco Operating Support Systems (Telco OSS) solutions.

For a detailed description of TAB`s products, services and solutions such as its Virtual Communication Services, please call +011603-79844989, email [e-mail] or visit www.tab.com.my.

About SpeechWorks International

Through the power of SpeechWorks® technologies, the human voice is all a caller needs to access instant information and conduct transactions from any landline or wireless phone. Around the world, customer service innovators such as Credit Union Australia, MasterLink Securities, TD Waterhouse and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(TM) Guarantee, call 617.428.4444 or visit www.speechworks.com.

SpeechWorks is headquartered in Boston, Massachusetts and has offices in Asia, Australia and around the world.

SpeechWorks, Speechify and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.


--------------------------------------------------------------------------------
Contact:

SpeechWorks Asia Pacific
Kristi Fitzpatrick
Tel: [phone]
[e-mail]
or
Telekom Applied Business Sdn Bhd
Anuar Alias
Tel: [phone]
[e-mail]
or
SpeechWorks North America
Leah Lesser/ Marie Ruzzo
Tel: [phone]
[e-mail]

[icemen]

The Elite in Speech Gather at Conversations 2001, the Premier Networking Event for SpeechWorks Customers and Partners
Attendees to Gain Knowledge and Share Experiences with Keynote Speakers from Companies such as First Union National Bank, Microsoft, United Airlines and Visteon
BOSTON--(BUSINESS WIRE)--Oct. 1, 2001-- SpeechWorks International, Inc. (Nasdaq: SPWX - news), a global leader in speech recognition and text-to-speech (TTS) technologies and services, today announced its keynote speakers for Conversations 2001, SpeechWorks` Third Annual International User Group Conference. A dynamic group of industry experts representing world-renowned customer service innovators, telecommunications carriers and telematics companies will educate SpeechWorks` customers and partners this year at the Biltmore Resort & Spa in Phoenix, Arizona from October 14 to October 17, 2001.

SpeechWorks CEO, Stuart Patterson will kick-off the keynote series followed by industry leaders such as Steve Boehm, General Manager, First Union Direct; Kai-Fu Lee, Vice President of User Interface Technologies Division, Microsoft (Nasdaq: MSFT - news); Bill McIntyre, Manager of New Technologies and Distribution Planning, United Airlines (NYSE: UAL - news); and Brian Radloff, General Manager of Infinitive Speech Systems, a subsidiary of Visteon Corporation (NYSE: VC - news). SpeechWorks CTO and co-founder Mike Phillips will close the conference with a look into future applications and possibilities with speech technologies.

At Conversations, attendees will participate in highly interactive business and technical discussions on topics ranging from VoiceXML, text-to-speech, user interface design, branding of speech applications, the R.O.I. of speech, speaker verification and much more. In addition, attendees will get the inside scoop on SpeechWorks` breakthrough solutions, such as SpeechWorks OpenSpeech(TM) Recognizer, plus learn about future technologies designed for telematics and multimodal applications.

Customer Presentations, Interactive Demo Room and Partner Showcase Lounge Enlighten Guests on the Power of Speech

SpeechWorks customers from around the world will also be on hand to deliver compelling presentations and case studies on recent deployments, future applications, R.O.I. and customer satisfaction. Attendees will hear from industry leaders in travel, finance and communications such as America Online (NYSE: AOL - news), Avaya (NYSE: AV - news), Checkfree (Nasdaq: CKFR - news), Credit Lyonnais, Credit Union Australia, Dollar Rent A Car (NYSE: DTG - news), The Hartford (NYSE: HIG - news), iBasis (Nasdaq: IBAS - news), Intel (Nasdaq: INTC - news), InterVoice-Brite (Nasdaq: INTV - news) and Synapse.

This year, SpeechWorks has added an Interactive Demo Room where participants can learn about and interact with SpeechWorks` latest technologies. In the Partner Showcase Lounge, dozens of SpeechWorks` partners will demonstrate their solutions and network with attendees in a relaxed environment during scheduled conference breaks and dedicated Showcase hours. For a complete list of participating partners, visit www.conversations2001.com.

``The ultimate networking experience - personalized for me! SpeechWorks anticipated my every need and connected me to the right people,`` said Nancy Staley, from First Union Corporation after attending Conversations 2000. ``I walked away filled with new ideas and on top of who`s doing what with speech.``

In addition to learning from SpeechWorks, its partners and customers, attendees will have a chance for relaxation and adventure. Attendees can enjoy a guided tour of the Sonoran Desert River, go horseback riding or take a gliding tour. SpeechWorks is also offering guided tours of the Tonto National Forest in a Hummer 4x4, or the opportunity to tee-off with friends and colleagues in a round of golf.

For additional information and to register for Conversations, visit www.conversations2001.com or write to us at [e-mail].

About SpeechWorks

Through the power of SpeechWorks® technologies, the human voice is all a caller needs to access instant information and conduct transactions from any landline or wireless phone. Around the world, customer service innovators such as CIBC, Credit Suisse First Boston, Hyundai Securities and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(TM) Guarantee, call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, OpenSpeech and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.


--------------------------------------------------------------------------------
Contact:

SpeechWorks International Porter Novelli
Leah Lesser/Marie Ruzzo Kim Pegnato
617.428.4444 617.450.4300
[e-mail] [e-mail]
[e-mail]

[FLOTSAM_AND_JETSAM_US]

Unisys and SpeechWorks Team to Bring Customers Standards-Based Speech Solutions

Callers Can Use Their Own Voice Rather Than Using Touch-Tone Menus
BLUE BELL, Pa. and BOSTON--(BUSINESS WIRE)--Oct. 15, 2001--Unisys (NYSE: UIS - news) announced today that it is integrating the OpenSpeech Recognizer, an open standards-based speech engine from SpeechWorks International, Inc. (NASDAQ:SPWX - news), into its extensive Unisys e-@ction Multimedia Value-Added Services. SpeechWorks is a global leader in speech recognition and text-to-speech (TTS) technologies and services.

Its OpenSpeech Recognizer is the industry`s first speech recognition engine optimized for VoiceXML, the emerging standard for speech-activated services.

With speech recognition, rather than using the keypad on their computers or telephones, callers navigate through their messages, address books and Internet content using their own voice. Speech recognition lets service providers quickly deploy unique communication services such as voice portals, unified messaging and voice-activated dialing.

With the power of network-based speech recognition, callers can use any wireline or wireless phone to get information or conduct transactions instantly -- simply by speaking naturally. Speech services replace cumbersome touch-tone interfaces that confuse and frustrate callers.

``The OpenSpeech Recognizer is optimized for VoiceXML which complements the Unisys strategy to provide open speech-enabled solutions to customers worldwide based on Unisys scalable platforms, integration skills and best-of-breed components,`` said Larry Srader, vice president, Marketing and Strategy for the Unisys Global Communications Industry. ``Unisys Multimedia Value-Added Services scale to support thousands of simultaneous callers and are used globally by telecommunications companies, supporting tens of millions of voicemail subscribers.``

``We are pleased to have Unisys incorporating the OpenSpeech Recognizer into its widely-used e-@ction Multimedia Value-Added Services,`` said Steve Chambers, vice president of worldwide marketing, SpeechWorks. ``This is a large and exciting endorsement of SpeechWorks` standards-based product strategy and enterprises` commitment to the VoiceXML standard.``

Unisys e-@ction Multimedia Value-Added Services (MVAS) is a solution set that encompasses voice/fax messaging, universal messaging, calling services, Internet call waiting, and other enhanced messaging services that enable clients to increase call completion rates, reduce subscriber churn, and increase incremental revenue.

Unisys supports more than 100 million voice/fax mailboxes for over 100 MVAS clients in 40 countries. As part of the Unisys Natural Language Speech Solutions, the company provides professional services to design, develop and deploy spoken language applications to more than 50,000 customers.

[panik]

SpeechWorks International Announces Revenues of $11.5 Million for Third Quarter 2001
33% Increase Over Third Quarter 2000
BOSTON--(BUSINESS WIRE)--Oct. 24, 2001--SpeechWorks International, Inc. (Nasdaq: SPWX - news), a global leader in speech recognition and text-to-speech (TTS) technologies and services, today reported total revenues, excluding non-cash stock compensation charges, of $11.5 million for the three months ended September 30, 2001, representing a 33% increase over revenues of $8.6 million in the same period in 2000.

Product license revenues for the third quarter 2001 increased 42% from the same period last year to $6.9 million, while professional services revenues increased 21% from the third quarter of last year to $3.7 million.

For the three months ended September 30, 2001, the pro forma net loss, excluding non-cash stock compensation charges and amortization of intangible assets, was $8.0 million, or $0.25 per share on a pro forma basis, compared to $5.4 million, or $0.20 per share on a pro forma basis, for the three months ended September 30, 2000.

``We are pleased to announce a quarter of solid results in which SpeechWorks achieved top-line growth above most analyst expectations and in line with our guidance. The challenging business environment leads organizations across many sectors to seek new ways of reducing costs while maintaining or improving customer service,`` stated Stuart R. Patterson, Chief Executive Officer of SpeechWorks. ``SpeechWorks solutions continue to provide compelling ROI proof that speech-activated services fulfill these goals for customers around the world.``

Expanding Customer Base / Customers Choosing SpeechWorks

SpeechWorks continued to add new customers and projects in the third quarter, including the United States Mint, State of Washington`s Tacoma Power Company and PPL Electric Utilities in the government and utilities sector, TeleVox in the healthcare sector, WalMart.com in the retail sector, 724 Solutions in the internet sector and Skytel in the telecommunications sector. At the same time, the Company continued to deepen its relationships with existing customers, as companies such as Compaq and Credit Lyonnais returned to SpeechWorks to increase the capabilities of their systems.

Expanding Partner Network

SpeechWorks` sales and distribution partners play an important role in enabling the Company to address the market for speech recognition and TTS products and services. During the third quarter, the Company continued to expand its network of channel partners around the world, signing several reseller and distribution agreements with leading providers of communications systems, including Edify Corporation, Motorola, Nortel Networks, Octave, Quixi, Visteon and Wildfire, among others.

International Progress

SpeechWorks recently added two international telecommunications customer deployments: Telekom Applied Business, a subsidiary of Telekom Malaysia; and CANTV, a Venezuelan telecommunications company and a fixed-line operation of Verizon. In addition, SpeechWorks has been selected to support services for notable new international customers SingPost, the Singapore postal service, and Kukdong City Gas, a Korean natural gas utility. International revenues accounted for 7.5% of total revenues, excluding non-cash stock compensation charges, for the third quarter of 2001, down from 11.3% in the year-earlier period.

Technological Innovation Continues; New Initiatives Announced

In the third quarter, SpeechWorks launched its OpenSpeech(TM) suite of products, which includes OpenSpeech Recognizer(TM) 1.0 the industry`s first speech recognition engine optimized for the VoiceXML standard and OpenSpeech DialogModules(TM), the first available VoiceXML-based speech application building blocks. Recently, SpeechWorks extended the OpenSpeech product line with OpenSpeech Server(TM), providing customers with a choice in architectures optimized for VoiceXML.

Also in the third quarter, SpeechWorks announced a joint licensing and development alliance with Visteon Corporation, a leader in the provision of technology to the automotive industry, to create a wide variety of voice-enabled products and applications for consumer devices and the automotive or telematics market.

Recently, SpeechWorks joined Cisco, Comverse, Intel, Microsoft and Philips as a founding member of the SALT (Speech Application Language Tags) Forum, a group dedicated to creating a new standard language for developing multimodal applications. SpeechWorks views standards efforts like SALT, in addition to enabling technologies, services and user interface expertise, as an important step in promoting and enabling widespread future adoption of multimodal services. The resulting applications will benefit SpeechWorks` enterprise and carrier customers alike and could include speech-activated control of navigation services displayed on a PDA screen or unified messaging services that combine speech input with visual output.

Earlier this week, SpeechWorks signed an agreement to acquire certain business and technology assets of Lernout & Hauspie Speech Products N.V. (L&H). If the transaction, which is subject to applicable bankruptcy procedures, is completed, SpeechWorks will continue support for several leading L&H technologies.

Patterson concluded, ``We are proud of our history of innovation in the speech industry. The OpenSpeech products introduced this quarter, representing our largest and most successful product development ever, have raised the bar for openness and performance in speech technologies for interactive services and have attracted many new partners for SpeechWorks. Over the next few years, speech will allow people around the world to interact with and retrieve information from their cars, mobile phones, PDAs and other devices. These exciting new services will extend the reach of speech across new platforms and new vertical markets.``

Third Quarter Financial Results

Product license revenues for the third quarter of 2001 grew 42% to $6.9 million from $4.9 million for the same period last year, and represented 60% of total third quarter 2001 revenues excluding non-cash stock compensation charges, compared to 56% in the third quarter of last year.

Professional services revenues for the third quarter of 2001 increased 21% to $3.7 million from $3.1 million in the third quarter of last year, and represented 33% of total third quarter 2001 revenues excluding non-cash stock compensation charges, compared to 36% in the same period last year.

Other revenues, which include the resale of hardware products and facilities management services, totaled $0.8 million in the third quarter of 2001 versus $0.7 million in the same period in 2000. Other revenues represented 7% of total revenues excluding non-cash stock compensation charges in the third quarter of 2001, compared to 8% in the third quarter of 2000.

For the three months ended September 30, 2001, the pro forma net loss, excluding non-cash stock compensation charges and amortization of intangible assets, was $8.0 million, or $0.25 per share on a pro forma basis, compared to $5.4 million, or $0.20 per share on a pro forma basis, for the third quarter of 2000.

The net loss for the third quarter of 2001 was $12.0 million, or $0.37 per share, compared to a net loss attributable to common stockholders of $8.3 million, or $0.39 per share, for the third quarter of 2000.

Industry Awards

During the third quarter, SpeechWorks was honored with many industry awards for excellence in designing cutting-edge speech solutions. Speech Technology Magazine recognized SpeechWorks as a Peak Performance Award winner in the call center category, awarded customer HeyAnita best voice portal, and named client America Online`s voice portal, AOL by Phone(SM), best speech deployment. SpeechWorks received a Best of Show award from International Call Center Management for the Best Speech Recognition/IVR Product for its OpenSpeech suite of products. Call Center Magazine awarded SpeechWorks` OpenSpeech Recognizer as Editor`s Choice. In addition, the Computerworld Honors Program, which nominates companies that embody how IT is used to benefit society, named SpeechWorks a laureate in recognition of the business benefits SpeechWorks` customers have realized.

Conference Call on Wednesday, October 24 at 5:00 p.m. Eastern

SpeechWorks` management will conduct a conference call this afternoon at 5:00 p.m. Eastern Time to discuss its third quarter 2001 results and guidance for the rest of the year. Investors and interested parties may listen to the call via a live webcast accessible on the investor relations page of the Company`s Web site, http://www.speechworks.com. To listen, please register and download audio software at the site at least 15 minutes prior. The webcast will be available on the site for approximately 14 days, while a telephone replay of the call is available for seven days beginning at 7:00 p.m. Eastern Time, October 24, through October 31, at 800-633-8284 or 858-812-6440 (international callers) using reservation #19590489.

About SpeechWorks

Through the power of SpeechWorks® technologies, the human voice is all a caller needs to access instant information and conduct transactions from any landline or wireless phone. Around the world, customer service innovators such as America Online, Amtrak, CIBC Bank, Credit Union Australia, FedEx, Microsoft and Thrifty Car Rental are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(TM) Guarantee, call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, OpenSpeech and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Other than historical information contained herein, certain statements in this release are ``forward-looking statements`` within the meaning of the Private Securities Litigation Reform Act of 1995 and are based on management`s current expectations. Factors that could cause future results to differ materially from such expectations include: the timing of sales of the Company`s products and services; market acceptance of the Company`s speech-activated systems; the Company`s reliance on a limited number of large orders for substantially all its revenue; uncertainties related to current economic, political and national security conditions; the Company`s ability to develop new products and services in the face of rapidly evolving technology; the uncertainties related to the Company`s planned international operations; the Company`s ability to manage growth of its business; the Company`s ability to protect its intellectual property; the Company`s reliance on resellers and original equipment manufactures for a portion of its sales; the Company`s ability to respond to competitive developments; and the Company`s reliance on attracting, retaining and motivating key technical and management personnel. These and other risk factors are detailed in the Company`s filings with the Securities and Exchange Commission.


SPEECHWORKS INTERNATIONAL, INC.
Consolidated Statement of Operations

(unaudited, in thousands, Three months ended Nine months ended
except per share amounts) September 30, September 30,
2001 2000 2001 2000
---- ---- ---- ----
Revenues:
Product licenses $ 6,908 $ 4,853 $ 18,806 $ 10,236
Professional services 3,744 3,096 11,785 7,618
Other revenues 848 674 2,699 1,888
Non-cash stock
compensation (288) - (829) -
---------- ----------- ----------- ----------
Total revenues 11,212 8,623 32,461 19,742
---------- ----------- ----------- ----------
Cost of revenues:
Cost of product
licenses 145 44 272 155
Cost of professional
services
- non-cash stock
compensation 154 457 462 685
- all other expenses 2,386 2,346 7,896 5,896

Cost of other revenues 697 558 2,200 1,367
Amortization of
purchased technology 283 - 849 -
---------- ----------- ----------- ----------
Total cost of revenues 3,665 3,405 11,679 8,103
---------- ----------- ----------- ----------
Gross profit 7,547 5,218 20,782 11,639
---------- ----------- ----------- ----------
Operating expenses:
Selling and marketing
- non-cash stock
compensation 1,377 900 4,166 1,352
- all other expenses 7,048 5,793 20,320 14,065
Research and
development
- non-cash stock
compensation 140 140 420 332
- all other expenses 3,580 2,160 10,797 5,976
General and
administrative
- non-cash stock
compensation 106 107 318 292
- all other expenses 6,223 4,482 18,155 11,442

Amortization of
intangible assets 1,627 958 4,881 958
---------- ----------- ----------- ----------
Total operating
expenses 20,101 14,540 59,057 34,417
---------- ----------- ----------- ----------
Loss from operations (12,554) (9,322) (38,275) (22,778)
Interest and other
income, net 620 1,334 2,976 1,439
---------- ----------- ----------- ----------
Net loss before
income taxes (11,934) (7,988) (35,299) (21,339)
Provision for
income taxes 42 - 23 -
---------- ----------- ----------- ----------
Net loss (11,976) (7,988) (35,322) (21,339)
Accretion and deemed
dividends on redeemable
convertible preferred
stock - (300) - (6,955)
---------- ----------- ----------- ----------
Net loss attributable
to common stockholders $ (11,976) $ (8,288) $ (35,322) $ (28,294)
========== =========== =========== ==========

Basic and diluted net
loss per common share $ (0.37) $ (0.39) $ (1.11) $ (2.54)
Shares used in
computing basic and
diluted net loss per
common share 32,153 21,419 31,867 11,152

SPEECHWORKS INTERNATIONAL, INC.
Consolidated Statement of Operations (continued)

(unaudited, in thousands, Three months ended Nine months ended
except per share amounts) September 30, September 30,
2001 2000 2001 2000
---- ---- ---- ----
Pro forma Data: (1)
Net loss attributable
to common
stockholders $ (11,976) $ (8,288) $ (35,322) $ (28,294)
Amortization of
intangible assets 1,627 - 4,881 -
Amortization of
purchased technology 283 958 849 958
Non-cash stock
compensation 2,065 1,604 6,195 2,661
Accretion and deemed
dividends on
redeemable
convertible
preferred stock - 300 - 6,955
------------ ----------- ----------- -----------
Pro forma net loss $ (8,001) $ (5,426) $(23,397) $ (17,720)
============ =========== =========== ===========

Pro forma basic and
diluted net loss per
common share $ (0.25) $(0.20) $ (0.73) $(0.76)
Shares used in
computing pro
forma basic and
diluted net loss
per common share 32,153 27,664 31,867 23,205

(1) The pro forma net loss per common share is calculated assuming
that the automatic conversion of all of the outstanding redeemable
convertible preferred stock into common stock had occurred as of
the beginning of the period presented or as of the date of
issuance of the preferred stock, if later. Additionally, the pro
forma data excludes the listed non-cash expenses. This does not
purport to be prepared in compliance with Generally Accepted
Accounting Principles.

SPEECHWORKS INTERNATIONAL, INC.
Consolidated Balance Sheet

September 30, December 31,
(unaudited, in thousands) 2001 2000
----------------- -----------------

Assets

Current assets:
Cash and cash equivalents $ 43,848 $ 99,203
Marketable securities 38,720 14,370
Accounts receivable, net 13,367 12,502
Other current assets 2,927 2,488
-----------------
-----------------
Total current assets 98,862 128,563

Fixed assets, net 5,894 5,337
Intangible assets, net 22,888 9,581
Other assets 1,047 893
----------------- -----------------
-----------------
Total assets $128,691 $ 144,374
================= =================

Liabilities and stockholders`
equity

Current liabilities:
Accounts payable and
accrued expenses $ 7,284 $ 8,270
Deferred revenue 3,806 3,873
Current portion of
long term debt 389 500
----------------- -----------------
Total current liabilities 11,479 12,643

Long term debt, net of
current portion 28 292
Stockholders` equity 117,184 131,439
----------------- -----------------

Total liabilities and
stockholders` equity
$ 128,691 $ 144,374
================= =================



--------------------------------------------------------------------------------
Contact:
SpeechWorks International, Inc., Boston
Leah Lesser, 617/428-4444
[e-mail]
www.speechworks.com
or
Lippert/Heilshorn & Associates, Inc., New York
Karen Pisciotta or John Nesbett, 212/838-3777
[e-mail] or [e-mail]

[panik]

First Union Direct (FUD) Launches New Speech Recognition System; First Banking Application of Its Kind in the United States
CHARLOTTE, N.C., Dec. 4 /PRNewswire/ -- First Union Direct (FUD), First Union National Bank`s call center for 24-hour sales and service telephone banking, is offering customers an easier and better telephone banking experience thanks to a new state-of-the-art speech recognition system.

First Union National Bank`s latest enhancement to its call center technology was made available to all First Union customers in late October. It uses voice technology to understand the callers` spoken words and provide answers on command. The dialogue can take place without the caller ever pushing buttons on a touch-tone phone. Customers can use the new system to facilitate a number of transactions including checking balances and transferring funds.

``Automated service has always provided convenience, but with voice technology, the customer experience is much better,`` said Bob Ryan, Channel Marketing leader for FUD. ``Customers do not have to figure out what buttons to press. They can just say what they want to do. Speech technology is the way to go, and we are beating other banks to it.``

FUD handles approximately 145 million calls annually. More than 70 percent of these calls had previously been handled via touch-tone technology, and customer service representatives handled the remainder. Customers who have used the new speech system say it is easy to learn and easy to use.

This new service is based on speech recognition software from SpeechWorks International, Inc. (Nasdaq: SPWX - news), a global leader in speech recognition and text-to-text speech (TTS) technologies and services. It runs on a platform from InterVoice-Brite (Nasdaq: INTV - news), the leader in call automation systems.

``We are pleased to be partnering with SpeechWorks on a project that will improve customer service,`` said Ryan.

``We are very excited to have teamed with First Union Direct to power the world`s largest speech recognition banking application,`` said Steve Chambers, vice president of worldwide marketing, SpeechWorks. ``The new speech service sets a precedent in the banking industry by providing a friendly customer experience.``

First Union National Bank and Wachovia Bank, N.A., are banking subsidiaries of the holding company Wachovia Corporation (NYSE: WB - news). Wachovia Corporation was created through the September 1, 2001 merger of First Union Corporation and Wachovia Corporation.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a caller needs to access instant information and conduct transactions from any landline or wireless phone. Around the world, customer service innovators such as America Online, Amtrak, FedEx and First Union National Bank are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(TM) Guarantee call 617.428.4444 or visit www.speechworks.com.

About Wachovia

Wachovia Corporation (NYSE: WB - news), created through the September 1, 2001, merger of First Union and Wachovia with assets of $326 billion as of September 30 and $29 billion in stockholders` equity, is a leading provider of financial services to 19 million retail and corporate customers throughout the East Coast and the nation. The company operates full-service banking offices under the First Union and Wachovia names in 11 East Coast states and Washington, D.C., and offers full-service brokerage with offices in 48 states and global services through more than 30 international offices. Online banking and brokerage products and services are available through wachovia.com and firstunion.com. First Union National Bank and Wachovia Bank, N.A., are banking subsidiaries of the holding company Wachovia Corporation.

SOURCE: Wachovia Corporation

[panik]

SpeechWorks Teams with Texas Instruments to Enable Advanced Speech Applications on 2.5 and 3G Wireless Devices that Use TI`s OMAP Platform
Affiliation with TI Part of SpeechWorks` Strategy to Serve Customers in Device Arena
BOSTON--(BUSINESS WIRE)--Dec. 11, 2001-- SpeechWorks International, Inc. (Nasdaq: SPWX - news), a global leader in speech recognition and text-to-speech (TTS) technologies and services, today announced that it has developed an application for Texas Instruments`(TI) (NYSE: TXN - news) family of OMAP(TM) wireless processors for 2.5 and third generation (3G) mobile Internet devices. The application, using SpeechWorks` ETI-Eloquence embedded TTS engine, reads text in a human-like voice, and lets users listen to emails, alerts and other data on wireless handheld devices.

SpeechWorks` affiliation with TI, and as a member of the TI OMAP Developer Network, is an important part of SpeechWorks` strategy to serve customers in the device and automotive markets. (See related press release: SpeechWorks Forms New Business Unit to Serve Customers in the Automotive, Mobile Device and Set-Top Box Industries, December 10, 2001.) TI`s OMAP platform has been embraced by the world`s leading wireless manufacturers including Ericsson, Nokia , Sony and many others.

``TI will continue to work closely with top innovators in speech recognition technology such as SpeechWorks, as well as leading wireless phone and PDA manufacturers to quickly enable highly anticipated advanced voice applications for consumers,`` said Paul Werp, worldwide director of marketing for TI`s OMAP platform. ``Speech recognition technology on 2.5 and 3G mobile devices is going to significantly change the way mobile users communicate, and SpeechWorks` technology using TI`s family of high performance, power efficient processors will enable this unique functionality.``

Future applications of SpeechWorks` technologies on the OMAP platform include support of TI`s DSP (digital signal processing), which extends the life of a device battery fourfold for extended consumer usage, and speech recognition capabilities based on Speech2Go(TM) software, SpeechWorks` small-footprint speech recognition engine.

``We are very excited to work with TI to bring our device technologies quickly to market,`` said Alan Schwartz, vice president of business development and head of the Automotive and Mobile Devices Customer Focus Unit at SpeechWorks. ``SpeechWorks` support for the OMAP platform is critical to reaching a broad audience of device manufacturers and, ultimately, hundreds` of millions of end-users.``

About TI`s OMAP Developers Network

TI`s OMAP Developer Network is a group of software developers writing wireless applications for mobile Internet devices. OMAP developers enjoy a variety of tools and support to enable rapid application development for leading operating systems and programming languages, plus the opportunity to collaborate with a range of developers designing applications such as multimedia, security, location based services, advanced speech technology, mobile commerce and gaming. OMAP developers also benefit from TI`s open, scalable OMAP platform, which has been selected by Nokia, Ericsson, Sony, Sendo, LG, Acer, HTC and others for their 2.5 and 3G wireless devices. For more information about the OMAP Developer Network, please visit www.ti.com/sc/omap.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a user needs to access instant information and conduct transactions from any phone or device. Around the world, customer service innovators such as America Online, Microsoft, OnStar and Singapore Telecom are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(TM) STEP call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, Speech2Go, ETI-Eloquence and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

Leah Lesser /Marie Ruzzo
SpeechWorks International
617.428.4444
[e-mail]
[e-mail]
or
Kim Pegnato/Kristen Wiltse
Porter Novelli Convergence Group
617.450.4300
[e-mail]

[ANDY5]

SpeechWorks Technologies Available on Intel DM/V-A Communications Boards
Combined Solution Provides Developers with Scalable, Low-Cost Approach to Building Robust Speech Applications
BOSTON--(BUSINESS WIRE)--Dec. 19, 2001-- SpeechWorks International, Inc. (Nasdaq: SPWX - news), a global leader in speech recognition and text-to-speech (TTS) technologies and services, today announced its support of Intel Corporation`s DM/V-A communications boards. SpeechWorks` speech recognition software is generally available today on the DM/V-A communications boards.

``SpeechWorks is pleased to extend our relationship with Intel to include support for the DM/V-A communications boards,`` said Steve Chambers, vice president of worldwide marketing at SpeechWorks. ``SpeechWorks has realized great success deploying speech solutions with Intel to leading enterprises such as Credit Suisse First Boston, California Commerce Bank, and Union Pacific. We look forward to continuing to deliver scalable, low cost speech solutions.``

SpeechWorks and Intel deliver all the building blocks required for developing robust speech applications based on open platforms supporting open industry standards such as Visual Basic, Active X, VoiceXML, and Java.

``SpeechWorks` support for the Intel® DM/V-A product line gives speech developers of higher density speech solutions even more flexibility to choose the ideal development tools for their needs,`` explained Tim Moynihan, director of product marketing for Intel`s Telecom and Embedded Group. ``With this flexibility, developers can easily integrate new technologies and deploy open speech servers for a fraction of the cost of proprietary platforms.``

Telecommunications software vendors use the DM/V-A boards to rapidly and cost-effectively deploy reliable voice, speech, and conferencing applications. The boards enable continuous speech processing and the capability to support more than 1200 ports of media and network connectivity per system. The combination of these boards with speech engines from SpeechWorks provides developers with scalable, low-cost, high-density solutions to build robust speech-enabled applications for modular, packet-based networks.

The DM/V-A series is also the first Intel solution offering TrueSpeech® native streaming audio format. TrueSpeech is supported in Microsoft Windows® Media® Player, making it easy to deploy unified messaging and voice portal applications by eliminating the need to install a proprietary, customized audio client. It also makes use of Intel`s support for TrueSpeech coder, which is among the most popular formats for storing and playing audio content on the Internet.

About SpeechWorks

Through the power of SpeechWorks` technologies, the human voice is all a user needs to access instant information and conduct transactions from any phone or device. Around the world, customer service innovators such as America Online, Credit Suisse First Boston, E*Trade and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(TM) STEP call 617.428.4444 or visit www.speechworks.com.

SpeechWorks and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. Intel, Dialogic, TrueSpeech and DM3 are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

Marie Ruzzo
SpeechWorks International
617.428.4444
[e-mail]

[INXS]

ohne worte!

[ANDY5]

Comverse And SpeechWorks Team To Provide Voice-Driven Solutions To Network Service Providers
Comverse To Integrate SpeechWorks` Speech Solutions Into Voice Solutions Product Suite For A Complete Carrier-Grade Solution
WOODBURY, N.Y. & BOSTON--(BUSINESS WIRE)--Jan. 22, 2002-- Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT - news), and the world`s leading supplier of software and systems enabling network-based multimedia enhanced communications services, and SpeechWorks International, Inc. (NASDAQ: SPWX - news), a global leader in speech recognition and text-to-speech (TTS) technologies and services, today announced an agreement to integrate SpeechWorks` speech solutions into Comverse`s voice solutions platform.

The agreement also marks SpeechWorks` enrollment in Comverse`s Spark Alliance(SM) partner program, which gives participants a dynamic opportunity to collaborate on developing enriched multimedia communications applications.

``Service providers are always looking for applications that can generate new revenue streams, and reduce churn,`` said Zeev Bregman, Chief Executive Officer of Comverse. ``The addition of SpeechWorks` automated speech recognition and text-to-speech technologies to our open, standards-based platform, together allows us to offer voice services that provide a superior end-user experience, thus creating stickiness and reducing subscriber churn.``

Comverse`s voice solutions applications suite combines a conversational voice user interface, with messaging, communications and content applications and user personalization, all delivered on Comverse`s carrier-grade, scalable platform. Providing large vocabulary recognition, the SpeechWorks product suite includes the OpenSpeech Recognizer(tm) speech recognition engine, optimized for the VoiceXML 2.0 standard, the OpenSpeech Server(tm) software, a client-server implementation of the OpenSpeech Recognizer, and Speechify(tm) and ETI-Eloquence(tm) TTS engines. Large vocabulary recognition is essential in retrieving a name and number or an email address from a directory that can contain more than a million entries. The combined solution - which will be available in multiple languages - will enable individuals to use their voice to place calls to contacts in a personal or system address book; browse the web for personalized news and information; access Internet-based services and information; and create, retrieve and manage voice and email messages.

``Comverse and SpeechWorks are both dedicated to delivering next-generation speech solutions to telecommunications providers worldwide, and as founding members of the SALT Forum, to establishing a standard for multimodal applications on mobile devices, PDAs and smart phones,`` said Stuart R. Patterson, Chief Executive Officer of SpeechWorks. ``Together we will deliver applications that help network service providers offer speech-enabled services with an attractive return on their investment, while, at the same time, deliver value to the end user.``

About Comverse

Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT - news) is the world`s leading provider of software and systems enabling network-based multimedia enhanced communications services. More than 380 wireless and wireline telecommunications network operators, in more than 100 countries, have selected Comverse`s enhanced services systems and software, which enable the provision of revenue-generating value-added services including call answering with one-touch call return, short messaging services, IP-based unified messaging (voice, fax, and email in a single mailbox), 2.5G/3G multimedia messaging (MMS), wireless instant messaging, wireless data and Internet-based services, voice-controlled dialing, messaging and browsing, prepaid wireless services, and additional personal communication services. Other Comverse Technology business units include: Comverse Infosys, a world leader in the development, manufacture and marketing of intelligent digital voice, video and data recording and content management applications for the security, surveillance, law enforcement and contact center markets; and Ulticom, a leading provider of service enabling network software for wireless, wireline, and Internet communications. Comverse Technology is an S&P 500 and NASDAQ-100 Index company. For additional information, visit the Comverse web site at www.comverse.com.

About SpeechWorks International, Inc.

Through the power of SpeechWorks` technologies, the human voice is all a person needs to access instant information and conduct transactions from any phone or device. Around the world, customer service innovators such as America Online, CIBC Bank, Microsoft, and OnStar are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here(tm) S.T.E.P. (Speech Technology Evaluation Process) - call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, OpenSpeech Recognizer, OpenSpeech Server, Speechify, ETI-Eloquence and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. Spark Alliance is a service mark of Comverse, Inc. and/or its affiliates in the United States and other countries. All other product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s) or of their respective owners.



--------------------------------------------------------------------------------
Contact:

Investor/Business Press:
Comverse Technology, Inc., Woodbury
Paul D. Baker, 516/677-7226
or
Industry Press:
Comverse, Wakefield
Penny Blaisdell, 781/224-8612
or
SpeechWorks International
Marie Ruzzo, 617/428-4444
[e-mail]

[ANDY5]

Motorola and SpeechWorks Develop First Distributed Speech Recognition Prototype On a Deployed Wireless Network
Prototype Leverages SpeechWorks` Technology and User Interface Expertise
BOSTON & SCHAUMBURG, Ill.--(BUSINESS WIRE)--Jan. 29, 2002-- SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, and Motorola, Inc. (NYSE:MOT - news), today announced the development of a live prototype for distributed speech recognition (DSR) and multimodal applications using SpeechWorks` OpenSpeech Recognizer(TM) (OSR) speech recognition engine and DSR architecture. The Motorola prototype is the first known case of DSR working over a deployed wireless network.

A DSR architecture allows applications to combine local speech processing that occurs entirely on the device with remote access to network-based speech services (e.g., ``check available product inventory``). For this prototype, signal processing, including noise reduction, occurs on the device, which then sends data over a digital network to a network-based speech service. The network-based speech service processes the resulting signal to determine the user`s request and responds to the caller using a voice output, visual display, or both. The prototype`s multimodal functionality also allows users to utilize both speech recognition and a visual display on a device to create an enhanced user`s interface.

Demonstrating the prototype`s capabilities to enhance existing enterprise and telecommunications speech applications, SpeechWorks and Motorola have created a field-force automation application that allows a sales representative to check the status of any account by speaking into a handheld device from the road, as well as a travel reservation application that allows travelers to check the status of a flight while traveling.

``Distributed speech recognition is essential to improving wireless speech recognition especially in noisy environments like airports and train stations,`` said Chris White, Director of Speech Products and Multimodal in Motorola`s Internet Content and Software Group. ``SpeechWorks provided us with the technology and professional services that were critical in developing a prototype on a 2.5G wireless network. We also believe that the multimodal functionality will be an attractive application for sales force automation and other end user applications such as driving directions and personal information management.``

``We are excited to work with Motorola to create a prototype to show wireless carriers the potential of distributed speech recognition and multimodal applications,`` said Alan Schwartz, vice president of business development and head of the Automotive and Mobile Devices Customer Focus Unit at SpeechWorks. ``We believe that DSR will accelerate the market adoption for speech in wireless applications by allowing carriers and enterprises to more successfully deploy applications on 2.5G and 3G networks.``

About Motorola

Motorola Inc. is a global leader in providing integrated communications solutions and embedded electronic solutions. These include software-enhanced wireless telephone, two-way radio, and messaging products and systems, as well as networking and Internet-access products, for consumers, network operators, and commercial, government and industrial customers. Sales in 2001 were $29.5 billion. Further information about Motorola can be found at www.motorola.com.

About SpeechWorks

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from any phone or device. Around the world, customer service innovators such as America Online, CIBC Bank, Microsoft and OnStar are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 100 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here(TM) S.T.E.P. (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, OpenSpeech Recognizer and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. Motorola, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc.® Reg. U.S. Pat. & Tm. Off.(c)2001 Motorola, Inc. All rights reserved. Printed in the U.S.A.



--------------------------------------------------------------------------------
Contact:

Marie Ruzzo
SpeechWorks International
617.428.4444
[e-mail]
or
David Rudd
Motorola
847.576.7089
[e-mail]

[ANDY5]

SpeechWorks International Announces Revenues of $11.7 Million for Fourth Quarter 2001
11% Increase Over Fourth Quarter 2000
BOSTON--(BUSINESS WIRE)--Jan. 30, 2002--SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, today reported total revenues excluding non-cash stock compensation charges, of $11.7 million for the three months ended December 31, 2001, representing an 11% increase over revenues of $10.6 million in the same period in 2000.

For the full year ended December 31, 2001, revenues excluding non-cash stock compensation charges totaled $45.0 million, a 49% increase over the year ended December 31, 2000.

For the three months ended December 31, 2001, the pro forma net loss excluding non-cash stock compensation charges and amortization of intangible assets was $7.6 million, or $0.23 per share, compared to a pro forma loss of $5.2 million, or $0.17 per share, for the three months ended December 31, 2000.

``SpeechWorks delivered another solid quarter, in line with guidance and expectations,`` stated Stuart R. Patterson, Chief Executive Officer of SpeechWorks. ``Notwithstanding the adverse economic conditions, SpeechWorks` fourth quarter was characterized by an increase in activity and a significant increase in new bookings. We are pleased by the healthy and growing demand we see in the marketplace.``

Customers Choosing SpeechWorks

SpeechWorks continued to add new customers and projects in the fourth quarter, including Ann Taylor in the retail sector, the National Weather Service and the City of Portsmouth, Virginia in the government sector, Mid Atlantic Medical Services Inc. in the healthcare sector, and Countrywide in the financial services sector. Also during the quarter, the Company deepened its relationships with existing customers, such as AT&T, CheckFree, The Hartford, and the IRS.

Expanding Partner Network

SpeechWorks` sales and distribution partners play an integral role in enabling the Company to address the market for speech recognition and TTS products and services. During the fourth quarter, the Company grew its network of channel partners, signing reseller and distribution agreements with leading providers of communications systems, including Catalyst Telecom, Convergys, NEC Infrontia and Total Tec. In addition, Comverse is integrating SpeechWorks` speech technologies and will use these technologies to provide superior voice-based enhanced services to network providers. Partners that returned to SpeechWorks for additional business include Qwest, West Communications and Wildfire.

International Progress

SpeechWorks supported a number of notable international customer deployments during the fourth quarter. In China, SpeechWorks supported the launch of the country`s first ``smart telephone directory`` for China Yellow Page Company (Shenzhen Branch) and Shenda Telephone Company. SpeechWorks was also selected by new customers, including BellSouth Chile, Government of Nuevo Leon in Mexico, the Korean National Tourism Organization, and Tenovis in Germany. In addition, the Company deepened its relationships with existing customers, Citibank Europe and Singapore Telecom.

During the quarter, SpeechWorks took important steps to address an increasing demand for speech technology and services in Asia-Pacific. The Company began offering its ETI-Eloquence(TM) TTS solution in Japan and Korea, and its speech recognition products in several countries, including Australia and Taiwan. SpeechWorks also established a Japanese subsidiary, SpeechWorks Japan KK, to expand the reach of speech in Japan.

For the fourth quarter of 2001, international revenues accounted for 7.8% of total revenues excluding non-cash stock compensation charges, down from 13.4% in the year-earlier period. For the full year, international revenues were $4.1 million, representing 9% of total revenues excluding non-cash stock compensation charges, as compared to $4.1 million in 2000, which represented 14% of total revenues.

New Automotive and Mobile Device Customer Focus Unit

SpeechWorks created a new business unit, the Automotive and Mobile Device Customer Focus Unit, to capitalize on the growing demand for speech applications in the automotive, mobile device and set-top box industries. This unit provides product and business development as well as marketing and sales resources to customers in these industries. SpeechWorks also signed development agreements with three key partners, Texas Instruments, Motorola and Mitsubishi Electric Research Laboratories, to support the advancement of speech technology in these markets.

Patterson added, ``As the industry leader, SpeechWorks recognizes the importance of automotive applications and mobile devices as a new frontier in speech technology usage. To address this burgeoning market, we are creating alliances with technology partners and have established a customer focus unit. As we look to the year ahead, we are excited about the new business opportunities that combine and leverage SpeechWorks` capabilities in both the mobile device and network-based speech markets.``

Technological Innovations

During the fourth quarter, SpeechWorks introduced a new, upgraded version of OpenVXI, a standards-based, open source interpreter that supports the VoiceXML 2.0 specification and allows developers to add VoiceXML capabilities to their products without developing the technology on their own. OpenVXI complements SpeechWorks` OpenSpeech(TM) product line, which is optimized for VoiceXML.

SpeechWorks also began shipping its Speech2Go(TM) embedded speech recognition engine during the quarter. Speech2Go is designed specifically to control the functions in cars and on mobile devices, such as dialing telephone numbers, reading email messages, or getting directions. The product will also enhance the performance of existing enterprise and telecommunications speech applications by allowing some of the speech recognition processing power to reside locally in a phone or device.

Financial Results

Product license revenues for the fourth quarter 2001 increased 15% to $7.0 million from $6.1 million in the same period last year, and represented 60% of total fourth quarter 2001 revenues excluding non-cash stock compensation charges, compared to 58% in the fourth quarter of 2000. For the full year ended December 31, 2001, product license revenues totaled $25.8 million, a 58% increase over full year 2000, and represented 57% of total revenues excluding non-cash stock compensation charges, as compared to 54% in 2000.

Professional services revenues for the fourth quarter of 2001 increased 20% to $4.4 million from $3.6 million in the fourth quarter of last year, and represented 37% of total fourth quarter 2001 revenues excluding non-cash stock compensation charges, compared to 35% in the same period last year. For the full year 2001, professional services revenues totaled $16.1 million, a 43% increase over full year 2000, and represented 36% of total revenues excluding non-cash stock compensation charges, versus 37% in 2000.

For the three months ended December 31, 2001, the pro forma net loss was $7.6 million, or $0.23 per share, compared to $5.2 million, or $0.17 per share, for the three months ended December 31, 2000. For the full year 2001, the pro forma net loss totaled $30.9 million, or $0.97 per share, compared to $23.0 million, or $0.92 per share, for the full year 2000. Pro forma net loss and net loss per share exclude non-cash stock compensation charges, amortization of intangible assets, and accretion and deemed dividends on redeemable convertible preferred stock.

Total revenues including non-cash stock compensation charges for the fourth quarter 2001 were $11.5 million, and for the year, revenues were $43.9 million. The net loss for the fourth quarter of 2001 was $11.5 million, or $0.36 per share, compared to a net loss of $8.3 million, or $0.27 per share, for the fourth quarter of 2000. For the full year ended December 31, 2001, the net loss totaled $46.8 million, or $1.46 per share, compared to $36.6 million, or $2.29 per share, for the full year 2000.

Conference Call on Wednesday, January 30 at 5:00 p.m. Eastern

SpeechWorks` management will conduct a conference call this afternoon at 5:00 p.m. Eastern Time to discuss its fourth quarter and full year 2001 results and guidance for 2002. Investors and interested parties may listen to the call via a live webcast accessible on the investor relations page of the Company`s Web site, http://www.speechworks.com. To listen, please register and download audio software at the site at least 15 minutes prior. The webcast will be available on the site for approximately 14 days, while a telephone replay of the call is available for seven days beginning at 7:00 p.m. Eastern Time, January 30, through February 6, at 800-633-8284 or 858-812-6440 (international callers) using reservation #20105765.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, CIBC Bank, Microsoft, OnStar and Singapore Telecom are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 160 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here(TM) S.T.E.P. (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, ETI-Eloquence, OpenSpeech, Speech2Go and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Other than historical information contained herein, certain statements in this release are ``forward-looking statements`` within the meaning of the Private Securities Litigation Reform Act of 1995 and are based on management`s current expectations. Factors that could cause future results to differ materially from such expectations include: the timing of sales of the Company`s products and services; market acceptance of the Company`s speech-activated systems; the Company`s reliance on a limited number of large orders for substantially all its revenue; uncertainties related to current economic, political and national security conditions; the Company`s ability to develop new products and services in the face of rapidly evolving technology; the uncertainties related to the Company`s international operations; the Company`s ability to manage growth of its business; the Company`s ability to protect its intellectual property; the Company`s reliance on resellers and original equipment manufactures for a portion of its sales; the Company`s ability to respond to competitive developments; and the Company`s reliance on attracting, retaining and motivating key technical and management personnel. These and other risk factors are detailed in the Company`s filings with the Securities and Exchange Commission.


SPEECHWORKS INTERNATIONAL, INC.
Consolidated Statement of Operations

Three months ended Year ended
(unaudited, in thousands, December 31, December 31,
except per share amounts) 2001 2000 2001 2000
---- ---- ---- ----

Revenues:
Product licenses $7,031 $ 6,120 $ 25,836 $ 16,356
Professional services 4,361 3,642 16,146 11,260
Other revenues 352 793 3,052 2,681
Non-cash stock compensation (264) (273) (1,093) (273)
-------- --------- --------- ---------
Total revenues 11,480 10,282 43,941 30,024
-------- --------- --------- ---------
Cost of revenues:
Cost of product licenses 78 59 350 214
Cost of professional
services - non-cash stock
compensation 155 154 617 538
- all other expenses 2,476 2,478 10,372 8,374
Cost of other revenues 312 477 2,512 1,844
Amortization of purchased
technology 282 - 1,131 -
-------- -------- -------- ---------
Total cost of revenues 3,303 3,168 14,982 10,970
-------- -------- -------- ---------
Gross profit 8,177 7,114 28,959 19,054
-------- -------- --------- ---------
Operating expenses:
Selling and marketing
- non-cash stock
compensation 1,401 1,392 5,567 3,045
- all other expenses 7,530 5,737 27,850 19,802
Research and development
- non-cash stock
compensation 139 140 559 472
- all other expenses 3,259 2,676 14,056 8,652
General and administrative
- non-cash stock
compensation 107 106 425 398
- all other expenses 6,400 5,858 24,555 17,300
Amortization of intangible
assets 1,628 958 6,509 1,916
-------- -------- --------- ---------
Total operating
expenses 20,464 16,867 79,521 51,585
-------- -------- --------- ---------

Loss from operations (12,287) (9,753) (50,562) (32,531)
Interest and other income, net 782 1,805 3,758 3,244
-------- -------- --------- ---------
Net loss before income taxes (11,505) (7,948) (46,804) (29,287)
Provision for income taxes 22 309 45 309
-------- -------- --------- ---------
Net loss (11,527) (8,257) (46,849) (29,596)
Accretion and deemed dividends
on redeemable convertible
preferred stock - - - (6,955)
-------- ------- --------- ---------
Net loss attributable to
common stockholders $(11,527) $(8,257) $(46,849) $(36,551)
========= ======== ========= ==========

Basic and diluted net loss per
common share $ (0.36) $ (0.27) $ (1.46) $ (2.29)
Shares used in computing basic
and diluted net loss per common
share 32,320 30,180 31,981 15,935



SPEECHWORKS INTERNATIONAL, INC.
Consolidated Statement of Operations (continued)

Three months ended Year ended
(unaudited, in thousands, December 31, December 31,
except per share amounts) 2001 2000 2001 2000
---- ---- ---- ----
Pro forma Data: (1)
Net loss attributable to
common stockholders $ (11,527) $ (8,257) $ (46,849) $ (36,551)
Amortization of
intangible assets 1,628 958 6,509 1,916
Amortization of purchased
technology 282 - 1,131 -
Non-cash stock
compensation 2,066 2,065 8,261 4,726
Accretion and deemed
dividends on redeemable
convertible preferred stock - - - 6,955
----------- ---------- ----------- ---------

Pro forma net loss $ (7,551) $ (5,234) $(30,948) $ (22,954)
=========== ========== ========== ==========

Pro forma basic and diluted
net loss per common share $ (0.23) $(0.17) $ (0.97) $(0.92)
Shares used in computing
pro forma basic and diluted
net loss per common share 32,320 30,180 31,981 24,953

(1) The pro forma net loss per common share is calculated assuming
that the automatic conversion of all of the outstanding redeemable
convertible preferred stock into common stock had occurred as of the
beginning of the period presented or as of the date of issuance of the
preferred stock, if later. Additionally, the pro forma data excludes
the listed non-cash expenses. This does not purport to be prepared in
compliance with Generally Accepted Accounting Principles.


SPEECHWORKS INTERNATIONAL, INC.
Consolidated Balance Sheet


December 31, December 31,
(unaudited, in thousands) 2001 2000
---------------- --------------
Assets
Current assets:
Cash and cash equivalents $ 55,534 $ 99,203
Marketable securities 24,264 14,370
Accounts receivable, net 12,669 12,502
Other current assets 2,263 2,488
------------- -------------
Total current assets 94,730 128,563

Fixed assets, net 6,719 5,337
Intangible assets, net 20,978 9,581
Other assets 2,361 893
------------- -------------

Total assets $124,788 $144,374
============= =============

Liabilities and stockholders` equity
Current liabilities:
Accounts payable and accrued expenses $ 8,711 $ 8,270
Deferred revenue 6,125 3,873
Current portion of long term debt 892 500
------------- -------------
Total current liabilities 15,728 12,643

Long term debt, net of current portion 1,201 292
Stockholders` equity 107,859 131,439
------------- -------------

Total liabilities and stockholders`
equity $ 124,788 $ 144,374
============= =============




--------------------------------------------------------------------------------
Contact:
SpeechWorks International, Inc.
Lauren Richman, 617/428-4444
[e-mail]
www.speechworks.com
or
Lippert/Heilshorn & Associates, Inc.
Karen Pisciotta or John Nesbett, 212/838-3777
[e-mail] or [e-mail]

[thebull 2]

SpeechWorks makes pact with Microsoft

By Peter J. Howe, Globe Staff, 2/4/2002

peechWorks International, a Boston company that sells speech-recognition
systems to businesses, is scheduled to announce today a strategic partnership
with software giant Microsoft Corp. to develop new products and services.

The companies envision
the partnership potentially
leading to speech-powered
enhancements to
Microsoft`s Internet
Explorer Web browser,
enabling people to call up
Web pages by speaking
rather than typing, and
``voice in, data out``
services for wireless
handheld computers and
cellphones.

SpeechWorks is not
disclosing any financial terms of its alliance with the world`s biggest software maker,
a growing force in Internet-based information and entertainment. The deal comes
as the six-year-old Boston company has been struggling to turn widespread
consumer and industry excitement about the possibilities for speech-enabled
computing into major revenues and profits.

Last week, SpeechWorks reported revenues of $45 million for 2001, up 49
percent from a year earlier, including a growing share of international business.

But its pro-forma net loss widened to $30.9 million from $23 million, and
fourth-quarter sales of $11.7 million were up only 11 percent from $10.6 million in
the same period a year earlier. SpeechWorks shares have dropped by over 60
percent in the last year and closed Friday at $11.99, down 31 cents.

Over the last year, SpeechWorks has been gaining a growing number of customers
among travel, financial services, and other companies for systems that let telephone
callers use their voice to hear information and conduct transactions. The company
has launched a special division focusing on speech systems for automobiles and
handheld computers.

Steve Chambers, the SpeechWorks marketing chief, said the alliance with
Microsoft should help SpeechWorks accelerate its growth in computer-based
markets and handheld devices. ``It`s very exciting to see a juggernaut like Microsoft
enter this arena,`` Chambers said.

The deal would make SpeechWorks technology available to 6 million software
developers and Microsoft customers, according to X.D. Huang, general manager
of speech technologies with Microsoft`s .Net project.

Bill Gates, the Microsoft cofounder and chief software architect, regularly speaks
about improving the possibilities for people to use their voice and ears as a way to
interact with computers. ``Microsoft is really serious about making this mainstream,``
Huang said.

Last week, a speech recognition technology alliance founded last year by Microsoft
and SpeechWorks - along with Internet-equipment giant Cisco Systems, telecom
technology maker Comverse, computer chip leader Intel, and Philips, the consumer
electronics giant - said it has added 18 more companies as members, including
Lobby7 of Boston, a wireless data start-up, and NMS Communications of
Framingham, which makes software and components for telecom equipment.

Peter J. Howe can be reached by e-mail at [e-mail].

This story ran on page D4 of the Boston Globe on 2/4/2002.
© Copyright 2002 Globe Newspaper Company.

gruss
tb 2

[icemen]

Frank Solutions and SpeechWorks to Provide Speech Solution to Improve Customer Service and Reduce Costs for York County, Virginia
Speech service to automate the inspection process for the Department of Building and Land Development
ENGLEWOOD, Colo. and BOSTON--(BUSINESS WIRE)--April 10, 2002-- SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, and Frank Solutions, Inc. (FSI), an interactive voice response (IVR) and computer telephony (CTI) provider, today announced that they will deliver a complete speech-enabled call center solution for York County`s Department of Building and Land Development in the Commonwealth of Virginia. The speech-enabled FSI TelePathTM solution will seamlessly handle all inspection-related calls made to the Building and Land Development Department using SpeechWorks® speech recognition technology, helping York County promote business development, enhance service delivery and improve field communication.

York County has seen significant demand for building inspections in recent years due to the extensive growth of Virginia`s Peninsula region. York County`s Building and Land Development Department expects to offload up to 50 percent of incoming calls to the speech service. Using the speech-enabled TelePath solution, county inspectors will be able to update inspection results from the field real time, simply by calling in from any telephone. The new speech system will improve the County`s ability to report inspection information, resulting in faster and more accurate information delivery to citizens and contractors. In addition, citizens and contractors will be able to schedule and check the status of inspections without having to wait on hold to speak with a call center representative.

``We conducted extensive research and found that the TelePath solution provides the most technically advanced, cost-effective solution for The Department of Building and Land Development within York County,`` said Randy Yokum, engineering specialist, York County. ``We chose Frank Solutions and SpeechWorks because they have demonstrated success in the municipal marketplace through the delivery of mission-critical applications that are similar to the requirements of York County. In addition, the incorporation of the speech recognition technology makes TelePath a viable communications platform for many years to come.``

``We are very excited about working with York County,`` said Bruce Frank, president and CEO of Frank Solutions. ``We were one of many vendors vying for this contract and were chosen over the competition because of our depth of experience within the government arena and the technical advantages provided by the TelePath solution.``

``SpeechWorks is excited to continue our strong partnership with Frank Solutions to extend the power of speech to municipalities, such as York County,`` said Mike AtLee, director of SpeechWorks` government systems group. ``Speech continues to reduce costs within government agencies by streamlining processes while simultaneously improving customer service and extending the self-service capabilities that citizens demand.``

SpeechWorks and Frank Solutions are currently working on over fifteen speech solutions for government agencies at the federal, state and local levels.

About Frank Solutions

Frank Solutions, Inc. is a national leader in providing the most technologically advanced Windows NT based Interactive Voice Response (IVR), Interactive Web Response (IWR), and Computer Telephony (CTI) solutions. For further information on our TelePath system and other Interactive Response applications, please visit our Web site at www.tpath.com or contact the Sales/Marketing Department at [phone] ext.110.

About SpeechWorks

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators in industry and government such as America Online, Microsoft, National Federation of the Blind, the State of California Superior Court, the State of Washington Department of Revenue and the U.S. Internal Revenue Service are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 160 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here S.T.E.P.(TM) (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as America Online, Datamonitor, Intel, InterVoice-Brite, Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://prg.globalspeechday.com.

SpeechWorks and SpeechWorks Here S.T.E.P. are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

SpeechWorks International
Marie Ruzzo/Kara Barker, 617.428.4444
[e-mail]
[e-mail]
OR
Frank Solutions, Inc.
Alan Buckingham, 303.792.5500
[e-mail]
OR
Porter Novelli
Kristen Wiltse/Kim Pegnato, 617.450.4300
[e-mail]

[ANDY5]

SpeechWorks and Avaya Offer SpeechWorks Japanese Language Solutions on Avaya Interactive Voice Response Platform
SpeechWorks Solutions Available to Japanese Businesses Through Avaya Japan`s BusinessPartners
TOKYO and BOSTON--(BUSINESS WIRE)--April 11, 2002-- Avaya Japan Ltd., a subsidiary of Avaya Inc. (NYSE:AV - news), a global leader in voice and data networks and applications to businesses, and SpeechWorks Japan KK, a subsidiary of SpeechWorks International, Inc. (NASDAQ: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, today announced that SpeechWorks® 6.5 SE speech recognition solution and SpeechSecure(TM) speaker verification module for the Japanese language are available on the Avaya(TM) Interactive Voice Response (IVR) System. SpeechWorks Japan also will provide Avaya Japan with local Professional Services support.

``We are pleased to offer our customers SpeechWorks` leading technologies on the Avaya IVR platform,`` said Masayasu Uno, representative director and president at Avaya Japan. ``SpeechWorks` commitment to working with Avaya Japan will accelerate the adoption of speech services and deliver significant business results for Japanese businesses.``

SpeechWorks and Avaya have also joined forces to deliver speech applications to customers in North America and Latin America.

Avaya IVR delivers advanced customer self-service solutions using natural language speech recognition for automated response, personalized call handling and intelligent call routing. Utilizing Avaya BusinessPartners in Japan, Avaya IVR customers in Japan will now have access to SpeechWorks` industry-leading technology and professional services. SpeechWorks 6.5 SE is a highly accurate, natural language speech recognition engine with a unique self-learning component that improves accuracy in deployed systems by adapting to callers` language patterns. SpeechWorks 6.5 SE also utilizes new endpointing technology that identifies speech ``starts`` and ``stops`` to improve accuracy in wireless or noisy environments. SpeechWorks speech recognition software currently supports some of the most sophisticated speech applications in the world, including Amtrak, CIBC Bank, Singapore Telecom and United Airlines.

SpeechWorks 6.5 SE works with the SpeechSecure speaker verification module, which uses speaker-independent, biometric technology to verify a caller`s identity based on the characteristics of his or her unique vocal patterns. SpeechSecure software provides an added layer of security in applications where the caller is prompted to provide a password or personal identification number (PIN).

``SpeechWorks Japan is dedicated to supporting our local partners and providing them with the professional services and local expertise necessary to deliver compelling speech solutions to businesses throughout Japan,`` said Hiroshi Sakurai, managing director of SpeechWorks Japan. ``Our market-leading speech recognition with specific enhancements for wireless networks, natural sounding, scalable text-to-speech solutions and state-of-the-art speaker verification technology will bring cutting-edge technology that delivers solid ROI results to businesses throughout Japan.``

SpeechWorks officially launched its Japan office in November 2001, at which time SpeechWorks hosted a seminar and press event that drew more than 100 Japanese prospects, partners and press attendees.

About Avaya

Avaya Inc., headquartered in Basking Ridge, N.J., is a leading global provider of voice and data networks, as well as communications solutions and services that help businesses, government agencies and other institutions - including more than 90 percent of the FORTUNE 500® - excel in the customer economy. Avaya offers Customer Relationship Management Solutions, Unified Communication Solutions, Service Provider Solutions, MultiService Networking Infrastructure, and Converged Voice and Data Networks - including the company`s no-compromise Avaya(TM) Enterprise-Class IP Solutions (ECLIPS) - all supported by Avaya Services and Avaya Labs. Avaya is the worldwide leader in unified messaging, messaging systems, call centers and structured cabling systems. It is the U.S. leader in voice communications systems and services. Avaya is an official sponsor for the 2002 FIFA World Cup(TM), the FIFA Women`s World Cup 2003 and the 2006 FIFA World Cup(TM) tournaments. For more information about Avaya, visit its Web site at http://www.avaya.com.

About SpeechWorks

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, Credit Union Australia, Hyundai Securities, Microsoft and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 160 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here(TM) S.T.E.P. (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://prg.globalspeechday.com.

SpeechWorks, SpeechSecure and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

Marie Ruzzo
SpeechWorks International
617.428.4444
[e-mail]
or
Mary Thiele
Avaya USA
908.953.6152
[e-mail]
or
Miki Segawa-Matsubara
Avaya Japan Ltd.
03.5575.8765
[e-mail]

[ANDY5]

Asia`s First Speech-Activated `Postal Code Helpline` Assists more than 70 Percent of Callers
Service offers callers convenient, self-serve access to over 122,000 postal codes 24 hours a day, seven days a week
SINGAPORE--(BUSINESS WIRE)--April 16, 2002-- In a first for the postal industry in Asia, Singapore Post (SingPost) and SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, today launched the speech-enabled ``Postal Code Helpline,`` an automated system that offers the public easy and user-friendly access to over 122,000 postal codes island-wide.

SingPost offers a means by which the general public can inquire about the 6-digit postal code for any building name or street address throughout Singapore. Today, with over 122,000 postal codes in Singapore, it`s common for callers to inquire about postal codes so they can update their database of addresses, confirm an address and complete an address. Powered by state-of-the-art, SpeechWorks® speech recognition technology, callers can now access postal code information 24-hours a day, seven days a week. Callers can say the name of a building or a combination of street name and block, building, or house number and the system will respond with the correct postal code.

The ``Postal Code Helpline`` is accessible at 1 800-842 7678 (toll-free within Singapore only). Compared to the previous touchtone system that serviced only 30% of callers, the speech-activated ``Postal Code Helpline`` services 70% of callers, a significant increase in caller-friendly automation that enables increased self-service.

According to Mr. Tan Swee Guan, SingPost`s senior director, eBusiness and Engineering, the previous self-service option was a touch-tone system that was difficult and cumbersome to use due to the many different streets and options that needed to be keyed into the telephone key-pad to get a postal code. ``The previous touch-tone system was only assisting 30% of callers. The new speech-activated `Postal Code Helpline` is much easier to use. Callers will no longer have to wait nor will they have to navigate through a time-consuming touch-tone menu. Now, callers will instantaneously gain access to a friendly and efficient service by using the simplest but most powerful tool - the human voice.``

The system was first piloted in December 2001. Since then, the speech-enabled ``Postal Code Helpline`` has significantly improved service for SingPost customers through fast and easy access to postal code information. Customer service representatives can now dedicate more time to assisting callers with more complex inquiries, as the automation rate has risen to over 70% since the speech-enabled system has been in place.

``We believe in using the latest technology wherever possible for better service and the convenience of customers. We are extremely pleased to partner with SpeechWorks to be the first in Asia to bring this innovative and efficient service to our customers,`` said Mr. Tan.

The ``Postal Code Helpline`` is yet another SpeechWorks-powered application in the Singapore market. Since establishing its Asia Pacific Headquarters and Regional Center of Excellence in September 1998, SpeechWorks has deployed speech solutions for Singapore Telecom, Singapore Association for the Visually Handicapped, DMG & Partners and more.

``We are delighted to have teamed up with Singapore Post to deliver the first speech recognition technology solution for the postal industry in Asia,`` said Arthur Goh, general manager, SpeechWorks Asia Pacific. ``We applaud SingPost for leading the industry in creating enhanced services for the public, and we are excited to be launching this system live to the general public today.``

About Singapore Post

Singapore Post (SingPost) is the national postal services provider in Singapore, offering an extensive and strategically located network of about 1,000 outlets and an efficient next-day mail delivery standard. SingPost has established a strong reputation especially within the Asia-Pacific region, where it provides first-rate mailing solutions for international marketers, publishers and corporate businesses located within the region.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, Microsoft, OnStar and Singapore Telecom are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 160 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as the SpeechWorks Here S.T.E.P.(TM) call 617.428.4444 or visit www.speechworks.com.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://prg.globalspeechday.com.

SpeechWorks and SpeechWorks Here S.T.E.P. are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

SpeechWorks Asia Pacific
Kristi Fitzpatrick, (65) 6337 1234
[e-mail]
or
SpeechWorks International
Marie Ruzzo, 617.428.4444
[e-mail]

[ANDY5]

SpeechWorks and HIMS Deliver Korea`s First Text-to-Speech Application for the Visually Impaired
Over 200,000 Visually Impaired Koreans to Benefit from Desktop Solution
BOSTON & KOREA--(BUSINESS WIRE)--April 18, 2002--SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, and HIMS Korea, a venture based in Daeduk Valley, today announced the deployment of Hansone, Korea`s first desktop computer for the visually impaired. The main feature of this desktop computer is SpeechWorks` ETI-Eloquence(TM) text-to-speech engine, which will allow visually impaired users to have text-based information read to them in English or Korean.

Hansone enables the visually impaired to use SpeechWorks` TTS application to listen to text-based information such as emails, word documents, Internet information and tutorials. Hansone also offers features such as real-time translation into Braille, reverse translation, Internet access, a Braille learning program, and file and schedule managers.

``SpeechWorks is pleased to work with HIMS Korea to provide this tool for the visually impaired. This is the nation`s first and only the world`s third computer system designed specifically for people with visual disability and is capable of providing immediate access to a multitude of important information for about 200,000 sight-impaired Koreans,`` said BongHwa Chung, general manager of SpeechWorks Korea.

Hansone is also equipped with a Braille readout panel to show content output in a continuous Braille cell. Hansone supports a variety of interfaces and prints documents on a special-use printer for Braille or standard print, which enables the visually impaired to exchange documents with the sighted persons. The Braille panel measures 25 x 15 x 4.5cm, incorporates Intel SA 210 processor and 64MB memory (scalable up to 1GB). It supports both English and Hangul and runs on Windows CE 3.0. It weighs only 1.2 kg.

``With the Braille illiteracy rate of the visually impaired greater than 90 percent, the Braille learning program will bring added benefits to Hansone users,`` said YangTaik Yoon, president of HIMS Korea. ``SpeechWorks` superior TTS technology and local expertise was critical to deliver an application of such high value for those whose handicap has alienated them from today`s information society. We believe that Hansone will become an indispensable tool for accessing information.``

The Hansone desktop is based on technology developed by the Electronics and Telecommunications Research Institute, (ETRI) during a government-funded four-year project. HIMS Korea completed usability and field-testing of this technology in cooperation with the Chongju School for the Visually Impaired. The Hansone desktop is generally available today.

About HIMS Korea

The developer of Hansone Braille which is a computer embedded voice recognition technology for the visually impaired. With developing and producing Hansone based on the Voice and tactile interface of HCI (Human Computer Interface), HIMS Korea is focusing his business area on the various user interface technology and applications. For further information on Hansone and HIMS Korea, please contact 82-42-864-4460 or visit www.himskorea.co.kr.

About SpeechWorks

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, Korean National Tourism Association, National Federation of the Blind, Singapore Association for the Visually Handicapped and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 160 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here S.T.E.P.(TM) (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://prg.globalspeechday.com

SpeechWorks, ETI-Eloquence and SpeechWorks Here S.T.E.P. are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

SpeechWorks Asia Pacific
Kristi Fitzpatrick, [phone]
[e-mail]
or
SpeechWorks International
Marie Ruzzo, ([phone]
[e-mail]

[ANDY5]

Genius Institute of Technology and SpeechWorks to Enter Speech-Enabled Device Market in Brazil
Genius Institute to License Speech2Go Embedded Speech Recognition Software
BOSTON & MANAUS, Brazil--(BUSINESS WIRE)--April 23, 2002-- SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, and the Genius Institute of Technology, today announced a joint licensing and development agreement for SpeechWorks` Speech2Go(TM) embedded speech recognition engine. The relationship will accelerate the time-to-market for speech-enabled devices in Brazil and the introduction of Brazilian Portuguese and Latin American Spanish languages for Speech2Go. The Genius Institute of Technology is a Brazilian private institute, devoted to the research and development of innovative technologies in the digital electronics field.

Speech-enabled devices will offer command and control functionality using speech, revolutionizing the way consumers interact with their television, DVD, MP3, VCR, cell phone and other consumer devices. For example, a user might say ``turn TV on,`` ``volume down,`` or ``VCR, play `A Beautiful Mind.``` These devices may also connect to network-based services allowing users to navigate a television guide or download music files from the Internet.

Under the terms of the agreement, Genius is licensing SpeechWorks` Speech2Go software, a continuous, speaker-independent speech recognition engine designed specifically for use in automotive applications, mobile devices and home entertainment systems. Using Speech2Go, Genius will deploy speech solutions in a wide range of devices. Genius will also create a reference design for a home entertainment system that will incorporate SpeechWorks` technologies. To support its markets, Genius will develop Brazilian Portuguese and Latin American Spanish language models for the recognizer. Genius` founder and main client, Gradiente, is the largest manufacturer of high-end entertainment systems and a leading cell phone provider in Brazil, and plans to integrate speech into many of its product lines.

``Through rigorous evaluation, we determined that SpeechWorks can provide us with the best embedded recognizer available today to develop speech-enabled devices for the Brazilian market,`` said Tsen Kang, business development manager for new technologies at Genius Institute of Technology. ``Working with SpeechWorks, we can bring new, innovative products to market faster that will enhance the lives of consumers.``

Speech2Go is available today in American English, British English, Australian English, Continental French, Italian and German. Genius will be working with SpeechWorks to localize the Speech2Go product for the Latin American market, creating Brazilian Portuguese and Latin American Spanish versions of the Speech2Go software that will be available through SpeechWorks as well.

``We are thrilled to be working with the Genius Institute to speech-enable consumer devices for the Latin American market,`` said Alan Schwartz, vice president of business development and head of the Automotive and Mobile Device Customer Focus Unit at SpeechWorks. ``This partnership will accelerate the entry of Speech2Go into new, international markets and provide us with the roadmap to design and develop new, speech-enabled devices that can be connected to network-based speech services.``

About The Genius Institute of Technology

The Genius Institute is a Brazilian private institute, devoted to research and development, born with the vision of becoming a world class institute and aiming at providing scientific knowledge and technological advancements that will be applied to innovative products, which shall be as good as or better than the ones produced by the worldwide competition. For more information, visit www.genius.org.br.

About Gradiente

Gradiente was founded in 1964 and is today one of the largest and most respected manufacturers of electronic consumer goods in the Brazilian market. It is a publicly held company with revenues of over R$ 1.3 billion in the 2000 financial year. Gradiente has 1,870 employees and its three manufacturing plants are located in Manaus, capital of the Amazonian region of northern Brazil. Gradiente is the founder and main client of the Genius Institute of Technology. For more information, visit www.gradiente.com.

About SpeechWorks International

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, BellSouth Chile, CANTV, Microsoft and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 160 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here S.T.E.P.(TM) (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://globalspeechday.com.

SpeechWorks, Speech2Go and SpeechWorks Here S.T.E.P. are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

SpeechWorks International
Marie Ruzzo/Leah Lesser
617.428.4444
[e-mail]
[e-mail]
or
Porter Novelli Convergence Group
Kristen Wiltse/Kim Pegnato
617.450.4300
[e-mail]
[e-mail]

[ANDY5]

SpeechWorks International Announces Pro Forma Revenues of $10.1 Million for First Quarter 2002, $9.5 Million After Non-Cash Revenue Offsets
BOSTON--(BUSINESS WIRE)--April 24, 2002--SpeechWorks International, Inc. (Nasdaq: SPWX - news), the global leader in speech recognition and text-to-speech (TTS) technologies and services, today reported total revenues of $9.5 million for the three months ended March 31, 2002, versus revenues of $10.9 million in the first quarter of 2001.

Total revenues on a pro-forma basis, which exclude non-cash stock compensation charges, were $10.1 million for the three months ended March 31, 2002, representing a 12% decline versus revenues of $11.5 million in the first quarter of 2001. This is slightly below the low end of management`s revenue guidance of $10.5 million to $12.5 million provided during the Company`s conference call on January 30, 2002.

Effective in 2002, new accounting guidelines require that we report non-cash stock compensation offsets to revenue and customer reimbursable expenses on the consolidated statement of operations differently than in the past. Specifically, non-cash stock compensation charges recorded as a reduction of revenue result from the amortization of deferred stock compensation and warrant values. These were issued to customers under long-term marketing agreements and must be offset to the extent of cumulative revenue from those customers. Additionally, professional services revenue and cost of professional services revenue now include customer reimbursable expenses.

For the three months ended March 31, 2002, the net loss was $11.6 million, or $0.36 per share, compared to a net loss of $10.1 million, or $0.32 per share, for the three months ended March 31, 2001.

For the three months ended March 31, 2002, the pro forma net loss which excludes non-cash stock compensation charges and amortization of intangible assets and purchased technology was $8.3 million, or $0.25 per share, compared to a pro forma net loss of $6.1 million, or $0.19 per share, for the three months ended March 31, 2001.

``Revenues for the first quarter were below our targets, primarily due to lower than expected sales through our channel partners and overall market conditions,`` stated Stuart R. Patterson, Chief Executive Officer of SpeechWorks. ``Nevertheless, our loss was in line with expectations as a result of strong cost control, and we are encouraged by the ongoing interest in speech and in SpeechWorks products and services.``

Expanding Customer Base

SpeechWorks continued to add new customers and projects in the first quarter, including: Aetna in the financial services sector; Ticketmaster in the retail sector; Merck-Medco in the pharmaceuticals sector; the Canadian Department of Fisheries and Oceans and several new customers in state and local U.S. government; and Bell Canada in the telecommunications sector. During the quarter, the Company also deepened its relationship with Pershing, a financial services company, which is using SpeechWorks software to support new customers.

Expanding Partner Network

SpeechWorks` sales and distribution partners play an important role in broadening the Company`s ability to address the market for speech recognition and TTS products and services. During the first quarter, the Company added more than a dozen new partners bringing the Company`s total to more than 170. SpeechWorks forged new relationships with telecommunications partners CMG and Glenayre, and added LocusDialog to its list of partners known for their strength in automated attendant and call routing services. In addition, the Company expanded its relationship with Telera and Avaya, increasing the breadth of SpeechWorks products they offer.

International Progress

In its major overseas markets, SpeechWorks was selected by new customers and partners such as Deutsche Telekom, through partner, Speech Design (Germany); Genius Institute of Technology (Brazil); HIMS (Korea); News Connect (Australia); Osaka Gas, through partner Denwa Housou Kyoko (Japan); Nihon Tandem Systems K.K. (Japan); and SingPost (Singapore). During the quarter, the Company also significantly expanded its business with existing customers Citibank Europe and Singapore Telecom. For the first quarter of 2002, international revenues accounted for 16% of total revenues excluding non-cash stock compensation charges, versus 9% in the year-earlier period.

Technological Innovations

During the first quarter, SpeechWorks announced that it formed a strategic alliance with Microsoft to accelerate the availability of multimodal applications on devices that incorporate both visual and spoken input and output. Under the agreement, SpeechWorks will become a designated Independent Software Vendor (ISV) and marketing and professional services partner for the upcoming Microsoft® .NET speech platform, which is a SALT-based (Speech Application Language Tags) multimodal and telephony-enabled solution. SpeechWorks will also configure its speech technologies to support the SALT specification and integrate with the Microsoft .NET speech platform. This alliance will bring industry-leading speech technologies to millions of developers allowing them to build speech-enabled Web applications and services for enterprise and carrier customers, to be deployed on the Microsoft .NET speech platform.

During the quarter, SpeechWorks enhanced the quality of its network-based TTS engine, Speechify(TM). The latest release features a new UK English TTS voice that is nearly indistinguishable from recorded human speech. SpeechWorks believes that this voice (Speechify Helen) represents the highest quality custom voice to date. Tomorrow launches the Speechify Challenge, a contest open to the public that showcases SpeechWorks` new TTS technology. (See Speechify Challenge and Speechify 2.1 press releases to be issued on April 25, 2002.)

SpeechWorks also announced OpenSpeech Insight(TM) analysis and reporting tool, an important addition to the Company`s VoiceXML-based OpenSpeech(TM) product line. OpenSpeech Insight is the first tool designed to provide analysis and reporting on a variety of planes, from the application-specific to the general telephony, and from business, operational and application perspectives. OpenSpeech Insight organizes information from OpenSpeech Recognizer(TM), OpenSpeech DialogModules(TM), the platform and caller interactions into more than 40 Web-based graphs and charts, giving customers an unparalleled ability to monitor, assess and advance service performance, and to track important operational and business results.

Patterson added, ``SpeechWorks continues to be recognized as the industry leader. Together with our partners, we are bringing speech recognition and TTS to leading enterprises and telecommunications carriers worldwide, and we are also forging new relationships to bring speech to a host of mobile devices. We continue to help drive the standards of VoiceXML and SALT, which will be critical to market development. We are excited to be at the forefront of speech technology and its adoption by major organizations around the world.``

Financial Results

Product license revenues for the first quarter 2002 decreased 25% to $4.6 million from $6.1 million in the same period last year, and represented 45% of total first quarter 2002 revenues excluding non-cash stock compensation charges, compared to 53% in the first quarter of 2001.

Professional services revenues for the first quarter of 2002 increased 18% to $5.2 million from $4.5 million in the first quarter of last year, and represented 51% of total first quarter 2002 revenues excluding non-cash stock compensation charges, compared to 39% in the same period last year.

For the three months ended March 31, 2002, the pro forma net loss was $8.3 million, or $0.25 per share, compared to $6.1 million, or $0.19 per share, for the three months ended March 31, 2001. Pro forma net loss and net loss per share exclude non-cash stock compensation charges, amortization of intangible assets, and amortization of purchased technology.

Conference Call on Wednesday, April 24 at 5:00 p.m. Eastern

SpeechWorks` management will conduct a conference call this afternoon at 5:00 p.m. Eastern Time to discuss its first quarter results and guidance for the second quarter and full year 2002. Investors and interested parties may listen to the call via a live webcast accessible on the investor relations page of the Company`s Web site, http://www.speechworks.com. To listen, please register and download audio software at the site at least 15 minutes prior. The webcast will be available on the site for approximately 14 days, while a telephone replay of the call is available for seven days beginning at 7:00 p.m. Eastern Time, April 24, through May 1, at 800-633-8284 or 858-812-6440 (international callers) using reservation #20497229.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://globalspeechday.com.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, CIBC Bank, Microsoft, OnStar and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 170 partners, SpeechWorks (Nasdaq: SPWX - news) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here S.T.E.P.(TM) (Speech Technology Evaluation Process), call 617/428-4444 or visit www.speechworks.com.

SpeechWorks, OpenSpeech, OpenSpeech DialogModules, OpenSpeech Insight, OpenSpeech Recognizer, Speechify, SpeechWorks Here and SpeechWorks Here S.T.E.P. are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Other than historical information contained herein, certain statements in this release are ``forward-looking statements`` within the meaning of the Private Securities Litigation Reform Act of 1995 and are based on management`s current expectations. Factors that could cause future results to differ materially from such expectations include: the timing of sales of the Company`s products and services; market acceptance of the Company`s speech-activated systems; the Company`s reliance on a limited number of large orders for substantially all its revenue; uncertainties related to current economic, political and national security conditions; the Company`s ability to develop new products and services in the face of rapidly evolving technology; the uncertainties related to the Company`s international operations; the Company`s ability to manage growth of its business; the Company`s ability to protect its intellectual property; the Company`s reliance on resellers and original equipment manufactures for a portion of its sales; the Company`s ability to respond to competitive developments; and the Company`s reliance on attracting, retaining and motivating key technical and management personnel. These and other risk factors are detailed in the Company`s filings with the Securities and Exchange Commission.


SPEECHWORKS INTERNATIONAL, INC.
Consolidated Statement of Operations

(unaudited, in thousands, except per Three months ended
share amounts) March 31,
2002 2001
Revenues:
Product licenses $ 4,595 $ 6,092
Professional services 5,205 4,493
Other revenues 349 952
Non-cash stock compensation (676) (674)
Total revenues 9,473 10,863
Cost of revenues:
Cost of product licenses 36 54
Cost of professional services
- non-cash stock compensation 154 154
- all other expenses 2,866 3,448
Cost of other revenues 365 751
Amortization of purchased technology 283 283
Total cost of revenues 3,704 4,690
Gross profit 5,769 6,173
Operating expenses:
Selling and marketing
- non-cash stock compensation 990 991
- all other expenses 7,589 6,902
Research and development
- non-cash stock compensation 140 140
- all other expenses 3,882 3,984
General and administrative
- non-cash stock compensation 106 106
- all other expenses 3,776 3,934
Amortization of intangible assets 958 1,627
Total operating expenses 17,441 17,684
Loss from operations (11,672) (11,511)
Interest and other income, net 172 1,459
Loss before income taxes (11,500) (10,052)
Provision for income taxes 67 26
Net loss $(11,567) $(10,078)

Basic and diluted net loss per common share $ (0.36) $ (0.32)
Shares used in computing basic and diluted
net loss per common share 32,426 31,408


SPEECHWORKS INTERNATIONAL, INC.
Consolidated Statement of Operations (continued)

(unaudited, in thousands, Three months ended
except per share amounts) March 31,
2002 2001
Pro forma Data: (1)

Total revenues $ 9,473 $ 10,863
Non-cash stock compensation 676 674

Pro-forma revenues $ 10,149 $ 11,537

Net loss $(11,567) $(10,078)
Amortization of intangible assets 958 1,627
Amortization of purchased technology 283 283
Non-cash stock compensation 2,066 2,065

Pro forma net loss $ (8,260) $ (6,103)

Pro forma basic and diluted net loss per
common share $ (0.25) $ (0.19)
Shares used in computing pro forma basic
and diluted net loss per common share 32,426 31,408

(1) The pro forma revenue is calculated by excluding non-cash
stock compensation, which represents a reduction in reported
revenue. This does not purport to be prepared in compliance
with Generally Accepted Accounting Principles, specifically
EITF Issue 01-9, which became effective as of January 1, 2002.

The pro forma net loss and net loss per common share exclude the
listed non-cash expenses. This does not purport to be prepared in
compliance with Generally Accepted Accounting Principles.


SPEECHWORKS INTERNATIONAL, INC.
Consolidated Balance Sheet

March 31, December 31,
(unaudited, in thousands) 2002 2001
Assets
Current assets:
Cash and cash equivalents $ 52,400 $ 55,534
Marketable securities 16,119 24,264
Accounts receivable, net 12,101 12,669
Other current assets 1,932 2,263
Total current assets 82,552 94,730

Fixed assets, net 6,731 6,719
Intangible assets, net 9,030 10,271
Goodwill, net 10,707 10,707
Other assets 2,210 2,361

Total assets $111,230 $124,788

Liabilities and stockholders` equity

Current liabilities:
Accounts payable and accrued expenses $ 5,290 $ 8,711
Deferred revenue 5,122 6,125
Current portion of long term debt 767 892
Total current liabilities 11,179 15,728

Long term debt, net of current portion 1,051 1,201
Stockholders` equity 99,000 107,859

Total liabilities and stockholders`
equity $111,230 $124,788



--------------------------------------------------------------------------------
Contact:
SpeechWorks International, Inc.
Leah Lesser, 617/428-4444
[e-mail]
www.speechworks.com
or
Lippert/Heilshorn & Associates, Inc.
Karen Pisciotta or John Nesbett
212/838-3777
[e-mail] or [e-mail]

[icemen]

Fulton County, Georgia, Chooses Frank Solutions to Implement a 24x7 Self-Service Channel
New Speech Recognition System to provide Public Self-Service for Tax Commissioners` Office and DMV
ENGLEWOOD, Colo.--(BUSINESS WIRE)--May 21, 2002-- Frank Solutions, Inc. (FSI) today announced that it has been selected by Fulton County (Ga.) to provide a complete self-service communications solution for the Tax Commissioners` Office. The new FSI Telepath(TM) solution will use speech recognition technology from SpeechWorks (Nasdaq: SPWX - News), the global leader in speech recognition and text-to-speech (TTS) technologies and services. The system will enable the public to get tax due dates, motor vehicle registration, and property tax information automatically, 24 x 7, over any telephone.

According to Terry Noble of the Fulton County Tax Commissioner`s Office, they chose FSI and TelePath for two reasons. "First, TelePath provides a technically advanced, cost effective solution which more than met the County`s requirements. The voice recognition component of TelePath further separated FSI from their competitors and eliminates the problem of the public needing to call during `normal business hours.` In addition, FSI`s experience with other Government agencies was a major factor in their selection. FSI has a proven track record implementing mission critical telephony solutions." Similar applications have been implemented at the State of Michigan, the State of Missouri, Denver County Assessor, and the Boulder County Assessor.

"The selection of FSI by Fulton County is significant for many reasons," said Bruce Frank President & CEO. "Fulton County is one of the top 40 counties in the country, so it is a high profile client of ours. This will be another showcase installation of TelePath and all it can do for Government agencies."

"We are pleased that SpeechWorks` technology is part of this exciting self-service application for a large local government organization," said Steve Chambers, chief marketing officer, SpeechWorks. "As Government organizations realize the powerful ROI of phone-based self-service, they are turning to speech as a critical solution."

About Frank Solutions

Frank Solutions, Inc. is a national leader in providing the most technologically advanced Windows NT based Interactive Voice Response (IVR), Interactive Web Response (IWR), and Computer Telephony (CTI) solutions. For further information on our TelePath system and other Interactive Response applications, please visit our Web site at www.tpath.com or contact the Sales/Marketing Department at [phone] ext.110.

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, The Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://prg.globalspeechday.com.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as Amtrak, The Internal Revenue Service, the State of California Superior Court and the National Federation of the Blind are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 170 partners, SpeechWorks (Nasdaq: SPWX - News) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here S.T.E.P.(TM) (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

SpeechWorks and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

Leah Lesser / Marie Ruzzo
SpeechWorks International
617.428.4444
[e-mail]
[e-mail]
or
Alan Buckingham
Frank Solutions, Inc.
303.792.5500
[e-mail]

[icemen]

National Federation of the Blind Makes Newspapers Talk with SpeechWorks Speech Technologies
SpeechWorks Text-to-Speech Technology Powers Free Service that Offers 24x7 Access to News to Those Who Cannot Read Regular Newsprint
BOSTON, Mass.--(BUSINESS WIRE)--May 21, 2002-- SpeechWorks International, Inc. (Nasdaq: SPWX - News), the global leader in speech recognition and text-to-speech (TTS) technologies and services, announced today that the National Federation of the Blind (NFB) has gone live with its next generation NEWSLINE® service, which uses SpeechWorks` ETI-Eloquence(TM) TTS technology. This free, electronic system allows users to dial NEWSLINE`s toll-free number, 1-888-882-1629, to access news over any touch-tone phone and have it read back to them.

"The system now handles thousands of phone calls each day from individuals across the country requesting up-to-the minute news," said Curtis Chong, director of technology, National Federation of the Blind. "NEWSLINE has been so advanced by the implementation of SpeechWorks TTS technology, our users can now enjoy being able to hear the news of the day. SpeechWorks technology has proven critical to the success of NEWSLINE."

The National Federation of the Blind designed this sophisticated system to receive digital transmissions from newspapers on the morning of publication, reformat the data for conversion to synthetic speech, and upload it to the system. No computer or special training is needed, as the user can easily choose which newspaper, section, and article to National Federation of the Blind Makes Newspapers Talk with SpeechWorks Speech Technologies/page 2 read with the use of a standard touch-tone phone. Callers can choose that day`s, the previous days, or the previous Sunday`s issue of each newspaper on the service. The menu provided allows the user to change the speed and voice quality, or search for words.

The NFB selected SpeechWorks` ETI-Eloquence TTS software, as the technology supports multiple languages, high-speed reading, and responsive speech capabilities (i.e., quick to start and stop). Content from more than 50 local and national newspapers is converted to high-quality synthesized speech, with expressive intonation, using the technology from SpeechWorks.

Top newspapers currently being delivered by NEWSLINE include: USA Today, The New York Times, The Chicago Tribune, The Los Angeles Times, The Toronto Globe and Mail, The Washington Post and The Wall Street Journal, among others.

"Now the non-sighted population has access to a fundamental source of information - the daily newspaper - in an easy-to-use, always available medium," said Steve Chambers, chief marketing officer, SpeechWorks. "We are pleased to be associated with the National Federation of the Blind, as the organization is doing so much to enhance the lives of people with disabilities."

About National Federation of the Blind

Founded in 1940, the National Federation of the Blind (NFB) is the nation`s largest and most influential membership organization of blind persons. With fifty thousand members, the NFB has affiliates in all fifty states plus Washington D.C. and Puerto Rico, and over seven hundred local chapters. As a consumer and advocacy organization, the NFB is considered the leading force in the blindness field today. More information can be found at or by calling [phone].

Don`t Miss Global Speech Day - May 21-22, 2002

Join SpeechWorks for its second annual Global Speech Day, a live and free 2-day Web event May 21-22, 2002. Global Speech Day features top business and technical minds leading the way in the deployment of and vision for speech solutions and services. This year`s international event includes presentations and interactive panels from leading companies and analyst firms such as ABN AMRO, America Online, Datamonitor, Intel, InterVoice-Brite, The Kelsey Group, Merlin Telecom, Microsoft, Nortel Networks, Wildfire, Yankee Group and many others, along with online chat, breaking news, and live audience polls. If you are interested in the speech industry and where it is headed, you won`t want to miss Global Speech Day 2002. For more information and registration, visit http://prg.globalspeechday.com.

About SpeechWorks International, Inc.

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or device. Around the world, customer service innovators such as America Online, Amtrak, Credit Suisse First Boston, Thrifty Car Rental and Yahoo! are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 170 partners, SpeechWorks (Nasdaq: SPWX - News) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks Here S.T.E.P.(TM) (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, ETI-Eloquence, and SpeechWorks Here are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

SpeechWorks International, Inc.
Leah Lesser/Marie Ruzzo
617.428.4444
[e-mail]
[e-mail]
or
Porter Novelli
Kristen Wiltse
617.450.4300
[e-mail]

[pomade]

United Airlines Reaches New Customer Satisfaction Heights with Speech Recognition System from SpeechWorks
Airline Handles Over 50 Million Calls with Speech Enabled Flight Info System, Summer Travelers Aided By Friendly Host
BOSTON--(BUSINESS WIRE)--July 25, 2002-- Travelers on United Airlines (NYSE: UAL - News) are being aided this summer by one of the friendliest `hosts` in the travel industry. And, this popular `host` has provided the airline with good customer care since it went live in the fall of 1999. United Airlines` 24x7 flight information system has successfully handled over 50 million calls. The system is powered by speech recognition technology from SpeechWorks International, Inc. (Nasdaq: SPWX - News), the global leader in speech recognition and text-to-speech (TTS) technologies and services.

Fifty million calls is equivalent to about more than one call every other second handled in the 30 months the system has been operating. United`s flight information system runs on an industry-leading, standards-based platform from InterVoice-Brite, Inc. (Nasdaq: INTV - News), a leading global provider of voice-enabled information solutions and a SpeechWorks partner.

Travelers Receive Superior Customer Service

Callers to the flight information system are greeted by an automated voice that guides them through an easy-to-use self-service phone system. The system allows callers to just speak their request into any wireless or landline phone to find flight arrival, departure and gate information for all United flights. Callers who are familiar with the system can `barge-in` and get even faster answers. The system has received many accolades from the public and an article in Investor`s Business Daily Newspaper said, "You call the number and are hooked up to a male voice imbued with...well, `personality`...By the end of the conversation, you might want to take the voice to dinner." (Investor`s Business Daily, 12/23/99)

"We are excited to have reached these impressive call volume and service milestones and credit our speech partner, SpeechWorks, for having the vision and technology expertise to assist us in managing call volumes, all while providing the care we require for our customers," said Bob Bongiorno, Managing Director of Customer Service, Planning and Finance Applications, United Airlines.

United Airlines` Successful Speech Strategy

United Airlines is having great success with its strategy of using speech recognition in a variety of applications throughout the company. In addition to the flight information system, SpeechWorks technology powers many other applications for United including an employee travel system, Mileage Plus customer lines and a baggage information line. These applications have successfully offloaded routine queries from United`s agents, freeing them up to serve callers with more complex needs.

"United`s speech strategy proves that speech technology is a very powerful component to a company`s customer service strategy," said Steve Chambers, chief marketing officer, SpeechWorks. "We are delighted to be part of all of United`s speech applications, particularly the flight information system that has raised the bar for friendly and helpful customer service in the travel industry."

"The travel and tourism industry has traditionally been an early adopter of voice technology and we applaud United`s effort in setting the trend for use of speech technology for customer service applications," said Bob Ritchey, President of InterVoice-Brite. "Offering up-to-date flight information via speech offers United clear customer service benefits. These distinct benefits are resulting in speech technology becoming a pervasive component of customer service environments in industries at large."

To utilize United`s automated system for Flight information, please call 1-800-824-6200.

About United Airlines

United Airlines offers more than 1,900 flights a day on a route network that spans the globe. News releases and other information about United Airlines can be found at the company`s website, www.united.com.

About SpeechWorks

Through the power of SpeechWorks technologies, the human voice is all a person needs to access instant information and conduct transactions from a phone or communications device. Around the world, customer service innovators such as Amtrak, CIBC Bank, Deutsche Telekom and United Airlines are realizing returns on SpeechWorks applications that consistently delight and serve customers 24 hours a day. With over 170 partners, SpeechWorks (Nasdaq: SPWX - News) delivers natural language speech recognition, speaker verification and text-to-speech (TTS) solutions to leading corporations, telecommunications providers, device manufacturers and government organizations worldwide. For a description of our products, services and unique customer programs such as SpeechWorks S.T.E.P.(TM) (Speech Technology Evaluation Process) call 617.428.4444 or visit www.speechworks.com.

About InterVoice-Brite

With over 21,000 systems shipped to more than 75 countries, InterVoice-Brite is a leading global provider of voice-enabled information solutions, collaboration and e-business applications and outsourcing services for enterprises and network service providers. The Company provides prepaid services, voicemail, unified messaging, short messaging services (SMS), speech-enabled applications and network-grade portals for network operators marketed under the Omvia(TM) product name. The OneVoice® product family offers speech-enabled IVRs, multimedia portals, interactive alerts and wireless application gateways to the world`s leading enterprises and financial institutions. The Company also offers its OneVoice and Omvia capabilities on an outsourcing basis as a managed service. InterVoice-Brite is headquartered in Dallas with offices around the world. For more information, visit www.intervoice-brite.com.

SpeechWorks and SpeechWorks STEP are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:

SpeechWorks International
Leah Lesser/Marie Ruzzo, 617/428-4444
[e-mail]
[e-mail]
or
United Airlines
Chris Nardella, 847/700-2238
[e-mail]

[modjo]

SpeechWorks and Lucent Deliver Voice-Driven Messaging to Service Providers
Lucent`s AnyPath(R) Customers Offer Powerful Text-to-Speech Applications to Subscribers
Monday September 23, 10:05 am ET


BOSTON--(BUSINESS WIRE)--Sept. 23, 2002-- SpeechWorks International, Inc. (Nasdaq: SPWX - News), the global leader in speech technologies and services, today announced that Lucent Technologies (NYSE: LU - News) has selected SpeechWorks` text-to-speech (TTS) software for the company`s next-generation unified communications platform, Lucent`s AnyPath®Messaging System.
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Lucent`s latest messaging platform, which is marketed to network service providers worldwide, now features SpeechWorks` ETI-Eloquence(TM) TTS engine as one of its available TTS engines. SpeechWorks` TTS technology gives end-users an intuitive experience to access and manage voice, fax and email messages from any phone, PC, PDA or Web browser, anywhere in the world.

SpeechWorks ETI-Eloquence TTS engine is a powerful and efficient TTS solution that delivers highly intelligible synthesized speech. Its multi-language capabilities make it the perfect solution for companies operating around the world, and its low memory requirements are ideal for next-generation mobile phones and hand-held devices. ETI-Eloquence provides high-quality speech output that will enhance a customer`s experience by providing dynamic, detailed and personalized information. For service providers, SpeechWorks TTS engine delivers speech synthesis for telephony, embedded Web and desktop applications as well as an expanded market reach and reduced deployment costs.

"We are excited to be working with SpeechWorks," said J.J. Lhospital, vice president and general manager for Messaging Solutions at Lucent. "Lucent`s leadership and large customer base in the messaging market, coupled with SpeechWorks` text-to-speech technologies, make a powerful combination for delivering speech-enabled applications to network service providers. They are looking for ways to generate new revenue streams for themselves, while providing valuable new services to their customers, and our AnyPath system meets that mark."

The AnyPath Messaging System enables subscribers to access and manage all of their communications needs - voicemail, e-mail, faxes, text messages, voice-activated Web browsing, etc. - using a telephone, wireless device, or PC. Subscribers, for example, can retrieve voicemails via their PC, listen to their e-mails on the phone, browse the Web using their wireless device, use voice commands to initiate calls from their address book, or attach an e-mail to a voicemail message and forward it.

The AnyPath system provides full text-to-speech capabilities, voice-activated dialing, and speech-activated messaging. In addition, the system offers speech-activated Web access via a Personal Communications Information Portal for access to personalized Web-based information channels that offer news, sports, entertainment, and more. The AnyPath system has the capability to gather content from other e-mail and text messaging systems and supports multiple languages.

"In today`s highly competitive telecommunications market, service providers are fighting to maintain their market position and to differentiate themselves from the competition," said Steve Chambers, chief marketing officer at SpeechWorks. "We are pleased to join forces with Lucent to offer speech-powered applications that will keep service providers on the cutting-edge of offering exciting telecommunications services. This solution offers an attractive return on their investment for the service provider, while, at the same time, delivering value to the end user."

About Lucent

Lucent Technologies, headquartered in Murray Hill, N.J., USA, designs and delivers networks for the world`s largest communications service providers. Backed by Bell Labs research and development, Lucent relies on its strengths in mobility, optical, data and voice networking technologies as well as software and services to develop next-generation networks. The company`s systems, services and software are designed to help customers quickly deploy and better manage their networks and create new, revenue-generating services that help businesses and consumers. For more information on Lucent Technologies, visit its Web site at http://www.lucent.com.

About SpeechWorks

Organizations around the world trust SpeechWorks to manage their customer conversations. As the leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, CIBC Bank, IRS, Microsoft, and United Airlines. For more information, please call 617.428.4444 or visit www.speechworks.com.

SpeechWorks, ETI-Eloquence are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:
SpeechWorks International
Marie Ruzzo, 617/428-4444
[e-mail]
or
Lucent Technologies
Glynnis Woolridge, 973/386-8623
[e-mail]



--------------------------------------------------------------------------------
Source: SpeechWorks International

[panik]

SpeechWorks International Revises Third Quarter Revenue Guidance
Monday October 7, 8:11 am ET


BOSTON--(BUSINESS WIRE)--Oct. 7, 2002--SpeechWorks International, Inc. (Nasdaq: SPWX - News), the global leader in speech recognition and text-to-speech (TTS) technologies and services, today announced that third quarter revenues are anticipated to be below the Company`s previous expectations.
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The Company now expects pro forma revenues for the third quarter to be between $8.4 million and $8.6 million, down from its earlier estimate of $9.5 million to $11.0 million. As a result of this revenue shortfall, the Company also said that the pro forma net loss for the third quarter would be between $0.25 per share and $0.26 per share, versus previous guidance of a pro forma net loss between $0.18 per share and $0.22 per share.

"The third quarter proved more difficult than we anticipated due to continued depressed IT spending and general economic uncertainty, particularly in the U.S. While we achieved important successes during the quarter, including adding new Fortune 500 companies to our customer list, our indirect sales were lower than expected," said Stuart R. Patterson, Chief Executive Officer of SpeechWorks. "We continue to control costs effectively, and our expenses in the quarter will be within the range we previously provided. Our operating cash burn will be better than previous guidance."

Conference Call on Monday, October 28 at 5:00 p.m. Eastern

SpeechWorks` management will conduct a conference call on Monday October 28 at 5:00 p.m. Eastern Time to discuss its third quarter results and provide guidance for the fourth quarter and full year 2002. Investors and interested parties may listen to the call via a live webcast accessible on the investor relations page of the Company`s Web site, http://www.speechworks.com. To listen, please register and download audio software at the site at least 15 minutes prior to the call. The webcast will be available on the site for approximately 14 days, while a telephone replay of the call is available for seven days beginning at 8:00 p.m. Eastern Time, October 28 through November 4, at 888-266-2081 or 703-925-2533 (international callers) using reservation #6232099.

About SpeechWorks

Organizations around the world trust SpeechWorks to manage their customer conversations. As the leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, CIBC Bank, IRS, Microsoft, and United Airlines. For more information, please call 617.428.4444 or visit www.speechworks.com.

Other than historical information contained herein, certain statements in this release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995 and are based on management`s current expectations. These statements include the Company`s expectations regarding its revenue and loss per share estimates. Additional factors that could cause future results to differ materially from such expectations include: the timing of sales of the Company`s products and services; market acceptance of the Company`s speech-activated systems; the Company`s reliance on a limited number of large orders for substantially all its revenue; uncertainties related to current economic, political and national security conditions; the Company`s ability to develop new products and services in the face of rapidly evolving technology; the uncertainties related to the Company`s international operations; the Company`s ability to manage growth of its business; the Company`s ability to protect its intellectual property; the Company`s reliance on resellers and original equipment manufactures for a portion of its sales; the Company`s ability to respond to competitive developments; and the Company`s reliance on attracting, retaining and motivating key technical and management personnel. These and other risk factors are detailed in the Company`s filings with the Securities and Exchange Commission.



--------------------------------------------------------------------------------
Contact:
SpeechWorks International, Inc.
Lauren Richman, 617/428-4444
[e-mail]
www.speechworks.com
or
Lippert/Heilshorn & Associates, Inc.
Karen Pisciotta
John Nesbett
212/838-3777
[e-mail]
[e-mail]



--------------------------------------------------------------------------------
Source: SpeechWorks International, Inc.

[panik]

SpeechWorks International Announces Pro Forma Revenues of $8.6 Million for Third Quarter 2002, $7.6 Million After Non-Cash Revenue Offsets
Monday October 28, 4:06 pm ET


BOSTON--(BUSINESS WIRE)--Oct. 28, 2002--SpeechWorks International, Inc. (Nasdaq:SPWX - News), the global leader in speech recognition and text-to-speech (TTS) technologies and services, today reported total revenues of $7.6 million for the three months ended September 30, 2002, versus revenues of $10.9 million in the third quarter of 2001.
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Total revenues on a pro forma basis, which exclude non-cash stock compensation charges, were $8.6 million for the third quarter, down from revenues of $11.6 million in the third quarter of 2001.

The net loss for the third quarter was $13.3 million, or $0.41 per share, compared to a net loss of $12.0 million, or $0.37 per share, for the three months ended September 30, 2001. The pro forma net loss for the quarter, which excludes non-cash stock compensation charges, amortization of intangible assets and purchased technology and restructuring costs, was $8.2 million, or $0.25 per share, compared to a pro forma net loss of $8.0 million, or $0.25 per share, for the same period in the prior year.

"Revenues for the third quarter were below our expectations. Although the third quarter is traditionally our most difficult, this year we also faced an ongoing economic slowdown and depressed IT spending levels, both of which reduced our sales through channel partners," stated Stuart R. Patterson, Chief Executive Officer of SpeechWorks. "Historically, the fourth quarter is stronger than the third. We continue to be encouraged by the ongoing interest in speech technologies and in the power of SpeechWorks` value proposition for major organizations."

Expanding Customer Base

SpeechWorks continued to add customers and projects in the third quarter, including: a new project with Microsoft in the technology sector, MGIC (Mortgage Guarantee Insurance Corp.) and Green Flag Group in the financial sector, Qantas in the travel sector, Time Customer Service in the publishing sector, the University of Maine in the education sector, and the U.S. Census Bureau and CALPERS (California Public Employees Retirement System) in the government sector. During the quarter, the Company deepened its relationships with companies like America Online, Aetna, CIBC Bank, The Hartford, National Weather Service and Travelers Insurance.

Strengthening Partner Network

SpeechWorks` results benefited from important new business with platform partners Edify and VoiceGenie. In addition, Lucent Technologies recently selected SpeechWorks` TTS software for the company`s next-generation unified communications platform, Lucent`s AnyPath® Messaging System. SpeechWorks also announced a new partnership with LocusDialog to enhance the SpeechWorks SpeechSite(TM) auto-attendant product. SpeechSite 3.0 combines the LocusDialogSTS platform with SpeechWorks speech recognition and TTS for a powerful auto-attendant solution that includes new features such as call forwarding and outbound voice activated dialing with optional integration to Microsoft Outlook®.

International Progress

In overseas markets, SpeechWorks was selected by new customers and partners including: Green Flag Group in the UK, Ster-Kinekor in South Africa, Qantas in Australia and Bouygues Telecom in France. In addition, France Telecom, a new outsourcing partner, is developing a speech-enabled package tracking solution for a large transportation service company. SpeechWorks also deepened its relationship with United Airlines in Japan. For the third quarter of 2002, international revenues accounted for 26.6% of total revenues excluding non-cash stock compensation charges, versus 7.5% in the year-earlier period.

Technological Innovations

SpeechWorks recently introduced "Speechify Tom," a new, U.S. English, synthesized male voice for Speechify(TM) 2.1, the industry`s most natural-sounding TTS software. Speechify Tom seamlessly integrates with recorded prompts resulting in a natural and engaging caller experience that is very efficient and cost-effective to implement and update.

SpeechWorks recently launched OpenSpeech MediaServer(TM). This new product expands the range of deployment options for SpeechWorks` OpenSpeech Recognizer(TM) engine and supports the emerging Media Resource Control Protocol (MRCP), which was created jointly by SpeechWorks, Cisco, and other technology companies to accelerate the adoption of speech applications.

Patterson concluded, "Despite a challenging environment, we are encouraged by the ongoing interest in speech technologies among major corporations, government agencies, device manufacturers and telecom service providers worldwide. We are confident that SpeechWorks will not only benefit from future improvements in the economy, but also from the proven R.O.I. that our customers are achieving across diverse applications and industries. Our product development efforts continue to focus on open, standards-based solutions that make it easier for partners and customers to implement speech services and reap the benefits from them."

Financial Results

Product license revenues for the third quarter 2002 decreased 55.6% to $3.1 million from $6.9 million in the same period last year, and represented 35.9% of total third quarter 2002 revenues excluding non-cash stock compensation charges, compared to 59.4% in the third quarter of 2001.

Professional services revenues for the third quarter of 2002 increased 16.6% to $4.5 million from $3.9 million in the third quarter of last year, and represented 52.8% of total third quarter 2002 revenues excluding non-cash stock compensation charges, compared to 33.3% in the same period last year.

For the nine months ended September 30, 2002, GAAP revenues totaled $26.8 million, a 16.4% decrease from the nine months ended September 30, 2001. For the nine months ended September 30, 2002, revenues excluding non-cash stock compensation charges totaled $29.1 million, a 13.6% decrease from the nine months ended September 30, 2001.

For the nine months ended September 30, 2002, the GAAP net loss was $36.1 million, or $1.11 per share, compared to a net loss of $35.3 million, or $1.11 per share, for the nine months ended September 30, 2001. The pro forma net loss for the nine months ended September 30, 2002, which excludes non-cash stock compensation charges, amortization of intangible assets and purchased technology and restructuring costs, was $24.4 million, or $0.75 per share, compared to a pro forma net loss of $23.4 million, or $0.73 per share, for the same period in the prior year.

As expected, the Company recorded a restructuring charge of $2.1 million during the third quarter of 2002 in association with the reduction of headcount by 17%.

Conference Call on Monday, Oct. 28 at 5:00 p.m. Eastern

SpeechWorks` management will conduct a conference call this afternoon at 5:00 p.m. Eastern Time to discuss its third quarter results and guidance for the fourth quarter and full year 2002. Investors and interested parties may listen to the call via a live webcast accessible on the investor relations page of the Company`s Web site, http://www.speechworks.com. To listen, please register and download audio software at the site at least 15 minutes prior to the call. The webcast will be available on the site for approximately 14 days, while a telephone replay of the call is available for seven days beginning at 8:00 p.m. Eastern Time, Oct. 28 through Nov. 11, at 888/266-2081 or 703/925-2533 (international callers) using reservation #6232099.

About SpeechWorks International, Inc.

Organizations around the world trust SpeechWorks to manage their customer conversations. As the leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, IRS, Microsoft, National Weather Service and United Airlines. For more information, please call 617/428-4444 or visit www.speechworks.com.

SpeechWorks, Speechify, SpeechSite, OpenSpeech Recognizer and OpenSpeech MediaServer are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Other than historical information contained herein, certain statements in this release are ``forward-looking statements`` within the meaning of the Private Securities Litigation Reform Act of 1995 and are based on management`s current expectations. These statements include the Company`s expectations regarding its growth prospects, and revenue and loss per share estimates. Additional factors that could cause future results to differ materially from such expectations include: the timing of sales of the Company`s products and services; market acceptance of the Company`s speech-activated systems; the Company`s reliance on a limited number of large orders for substantially all its revenue; uncertainties related to current economic, political and national security conditions; the Company`s ability to develop new products and services in the face of rapidly evolving technology; the uncertainties related to the Company`s international operations; the Company`s ability to manage growth of its business; the Company`s ability to protect its intellectual property; the Company`s reliance on resellers and original equipment manufactures for a portion of its sales; the Company`s ability to respond to competitive developments; and the Company`s reliance on attracting, retaining and motivating key technical and management personnel. These and other risk factors are detailed in the Company`s filings with the Securities and Exchange Commission.

SPEECHWORKS INTERNATIONAL, INC.

Consolidated Statement of Operations

-0-

Three months ended Nine months ended
(unaudited, in thousands, September 30, September 30,
except per share amounts)
2002 2001 2002 2001
--------- --------- --------- ---------
Revenues:
Product licenses $3,070 $6,908 $12,681 $18,806
Professional services 4,519 3,875 14,754 12,148
Other revenues 964 848 1,629 2,699
Non-cash stock compensation (954) (686) (2,260) (1,604)
--------- --------- --------- ---------
Total revenues 7,599 10,945 26,804 32,049
--------- --------- --------- ---------
Cost of revenues:
Cost of product licenses 75 145 220 272
Cost of professional
services
- non-cash stock
compensation 123 154 431 462
- all other expenses 3,184 3,161 9,825 10,190
Cost of other revenues 859 697 1,422 2,200
Amortization of purchased
technology 343 283 909 849
--------- --------- --------- ---------
Total cost of revenues 4,584 4,440 12,807 13,973
--------- --------- --------- ---------
Gross profit 3,015 6,505 13,997 18,076
--------- --------- --------- ---------
Operating expenses:
Selling and marketing
- non-cash stock
compensation 462 979 2,486 3,391
- all other expenses 6,635 7,797 22,166 22,567
Research and development
- non-cash stock
compensation 133 140 413 420
- all other expenses 3,376 4,335 11,577 13,062
General and administrative
- non-cash stock
compensation 78 106 290 318
- all other expenses 2,885 4,075 8,715 11,712
Amortization of intangible
assets 958 1,627 2,874 4,881
Restructuring costs 2,066 - 2,066 -
--------- --------- --------- ---------
Total operating
expenses 16,593 19,059 50,587 56,351
--------- --------- --------- ---------
Loss from operations (13,578) (12,554) (36,590) (38,275)
Interest and other income, net 222 620 531 2,976
--------- --------- --------- ---------
Loss before income taxes (13,356) (11,934) (36,059) (35,299)
Provision (benefit) for income
taxes (17) 42 77 23
--------- --------- --------- ---------
Net loss $(13,339) $(11,976) $(36,136) $(35,322)
========= ========= ========= =========

Basic and diluted net loss per
common share $(0.41) $(0.37) $(1.11) $(1.11)
Shares used in computing basic
and diluted net loss per
common share 32,869 32,153 32,632 31,867


SPEECHWORKS INTERNATIONAL, INC.

Consolidated Statement of Operations (continued)



Three months ended Nine months ended
(unaudited, in thousands, September 30, September 30,
except per share amounts)
2002 2001 2002 2001
--------- --------- --------- ---------
Pro forma Data: (1)

Total revenues $7,599 $10,945 $26,804 $32,049
Non-cash stock compensation 954 686 2,260 1,604
--------- --------- --------- ---------

Pro forma revenues $8,553 $11,631 $29,064 $33,653
========= ========= ========= =========

Net loss $(13,339) $(11,976) $(36,136) $(35,322)
Amortization of intangible
assets 958 1,627 2,874 4,881
Amortization of purchased
technology 343 283 909 849
Non-cash stock compensation 1,750 2,065 5,880 6,195
Restructuring costs 2,066 - 2,066 -
--------- --------- --------- ---------

Pro forma net loss $(8,222) $(8,001) $(24,407) $(23,397)
========= ========= ========= =========

Pro forma basic and diluted net
loss per common share $(0.25) $(0.25) $(0.75) $(0.73)
Shares used in computing pro
forma basic and diluted net
loss per common share 32,869 32,153 32,632 31,867

(1) The pro forma revenue is calculated by excluding non-cash stock compensation, which represents a reduction in reported revenue. This does not purport to be prepared in compliance with Generally Accepted Accounting Principles, specifically EITF Issue 01-9, which became effective as of January 1, 2002.
The pro forma net loss and net loss per common share exclude the listed non-cash expenses and restructuring costs. This does not purport to be prepared in compliance with Generally Accepted Accounting Principles.

SPEECHWORKS INTERNATIONAL, INC.

Consolidated Balance Sheet

September December

30, 31, (unaudited, in thousands) 2002 2001

--------- Assets
Current assets:
Cash and cash equivalents $46,026 $55,534
Marketable securities 8,203 24,264
Accounts receivable, net 10,188 12,669
Other current assets 2,509 2,263

--------- Total current assets 66,926 94,730
Fixed assets, net 6,168 6,719 Intangible assets, net 7,591 10,271 Goodwill, net 10,707 10,707 Other assets 2,588 2,361

---------
Total assets $93,980 $124,788

========= =========

Liabilities and stockholders` equity Current liabilities:
Accounts payable and accrued expenses $5,588 $8,711
Deferred revenue 7,820 6,125
Current portion of long term debt 628 892

---------
Total current liabilities 14,036 15,728

Long term debt, net of current portion 751 1,201 Stockholders` equity 79,193 107,859

---------
Total liabilities and stockholders` equity $93,980 $124,788

========= =========




--------------------------------------------------------------------------------
Contact:
SpeechWorks International, Inc.
Lauren Richman, 617/428-4444
[e-mail]
www.speechworks.com
or
Lippert/Heilshorn & Associates, Inc.
Karen Pisciotta or John Nesbett
212/838-3777
[e-mail] or
[e-mail]



--------------------------------------------------------------------------------
Source: SpeechWorks International, Inc.

[fonx]

By: goudvinkie
20 Nov 2002, 09:13 AM EST Msg. 5078 of 5078

NEWS!!!!!!!!
United Airlines Japan and SpeechWorks Deploy Japan`s First Bilingual Speech-Enabled Flight Information Service
Business Wire - November 20, 2002 08:31
TOKYO--(BUSINESS WIRE)--Nov. 20, 2002--

Cutting-Edge Speech Recognition Solution Offers Japan-Based Customers

Fast Access to United Airlines Flight Information

United Airlines and SpeechWorks Japan K.K. today announced the deployment of a new speech-enabled service that offers United Airlines customers fast and friendly access to valuable flight information through a toll-free number. The system is based on SpeechWorks(R) speech recognition technology with both Japanese and US English language capabilities, and has been developed by SpeechWorks Japan`s local professional services team. The application is the first bilingual flight information service available in Japan. United Airlines customers can now call 0120-226688 (toll-free) 24 hours a day and speak naturally into the phone in the language of their choice to check the real time status of any of United`s nearly 1,800 daily flights.

"With this new flight information service, United Airlines demonstrates its commitment to delivering superior service to customers around the world," said Kiyo Weiss manager of reservations & ticket sales at United Airlines. "The application builds on the success of our suite of SpeechWorks-powered telephone services launched in the US since 1997. Our flight information service for the US market has successfully handled over 50 million calls in the past 30 months. That`s the equivalent of more than one call every other second. Our speech recognition services have saved United over $25 million in total. We credit our speech partner, SpeechWorks, for having the vision and the technology expertise to assist us in managing these call volumes and extending our service offering to our customers in Japan."

After choosing the language in which they want to communicate -- Japanese or English -- callers can obtain flight information even if they don`t know the flight number. They simply say the departure and destination cities along with the approximate departure or arrival time to obtain the status of the flight. The speech recognition system understands the spoken request and instantly responds with the most up-to-date information, including information on delayed departures and arrivals. The service is easy to use and delivers fast service by eliminating on-hold times.

"SpeechWorks has enjoyed a very successful relationship with United Airlines in the United States and we are pleased to expand that relationship here in Japan," said Hiroshi Sakurai, General Manager, SpeechWorks Japan K.K. "United`s speech strategy proves that speech recognition technology is a very powerful component of a company`s customer service offering. This new flight information service will redefine customer expectations for friendly and efficient customer service in the Japanese travel industry."

SpeechWorks has successfully deployed several speech-enabled systems in the US for United Airlines including flight information, employee ticket reservations, Mileage Plus and baggage information. These systems have consistently achieved high overall satisfaction levels from United Airlines customers and employees.

SpeechWorks delivered the new speech system on an Intel Dialogic platform.

About SpeechWorks Japan K.K.

Organizations around the world trust SpeechWorks to manage their customer conversations. As the leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, IRS, Kukdong City Gas, Microsoft, Shinsei Bank and United Airlines. For more information, please call 3-5521 6011 or visit www.speechworks.com.

SpeechWorks is a registered trademark of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

About United Airlines

United Airlines offers nearly, 1,800 flights a day on a route network that spans the globe. News releases and other information about United Airlines can be found at the company`s website, www.united.com.


CONTACT: United Airlines
Hideki Isayama
[e-mail]
http://www.unitedairlines.co.jp
or
SpeechWorks International, Inc.
Galina Rogiers, 1483 794444
[e-mail]
or
SpeechWorks International, Inc.
Marie Ruzzo, 617/428-4444
[e-mail]








Scheint wieder zu laufen Fonx

[fonx]

SpeechWorks liefert die Technologien OpenSpeech, weltweit optimiert für Standards, durch führende Plattformversorger
November 20, 2002 1:22:00 P.M. UND


BOSTON -- (business WIRE) -- Nov.. 20, 2002 --

Nachgewiesene Plattformen, kombiniert mit SpeechWorks geöffnet, VoiceXML-Gegründeten Redetechnologien und Sachkenntnis, Angebotkunden eine Gesamtredelösung

SpeechWorks International, Inc.. SPWX , der globale Führer in den Redetechnologien und Dienstleistungen, heute verkündet, daß sein VoiceXML-optimiert, Suite OpenSpeech(TM) der Produkte jetzt durch mehr als 80 Prozent von Asp- und IVR-Plattformweltweit führen versorger einschließlich Avaya, der Netzsysteme Comverse, Convergys, Edify, Intervoice, der Netze Nortel, VoiceGenie und des Westens umfaßt wird. Während der letzten 16 Monate hat SpeechWorks einen Suite von sieben Produkten OpenSpeech eingeführt, errichtet vom Boden-oben, um die Erstellung der VoiceXML-gegründeten Rededienstleistungen zu optimieren. Dadurch, daß die gleiche Periode, die Annahme der Technologie OpenSpeech SpeechWorks` sich von ungefähr 33 Prozent bis 83 Prozent, unter dem Führen der Asp- und Plattformversorger erhöht hat (wie in der Fußnote unten beschrieben).

Der Suite OpenSpeech der Produkte versieht Partner mit den geöffneten, Standard-standards-compliant Redetechnologien, die für schnelle Plattformintegration ausgeführt werden und überlegener Leistung auf der Stimme, die Plattformen verarbeitet. Zusammen arbeitend, bieten SpeechWorks und sein Netz der führenden Plattformversorger Organisationen grössere Flexibilität an, wenn sie eine kosteneffektive, Gesamtredelösung vorwählen, der Hebelkraft ihre vorhandenen Netz- und Telephonietechnologie-Investitionen und eine compelling Rückkehr auf Investition beim Zur Verfügung stellen der hohen Anrufer-Zufriedenheit liefert.

"führende Redetechnologien SpeechWorks, zusammengepaßt mit umfangreicher Erfahrung unserer Partner in den Redeplattformen, im Middleware, im Hinterconnectivity und in den Entwicklerwerkzeugen, liefern Sie Kunden eine komplette Redelösung,", sagte Räume Steve, Hauptmarketing-Offizier bei SpeechWorks. "Partner sind eine Grundlage für Erfolg SpeechWorks` gewesen, und die Verwendbarkeit unserer Technologie OpenSpeech auf Partnerplattformen, die über 80 Prozent des weltweiten Marktes dienen, ist eine bedeutende Ausführung. Das kombinierte Angebot versieht Unternehmen- und Fördermaschineorganisationen mit einer ausgedehnten Strecke der Redeanwendungen, der Zeit-erwiesenen, scalable Plattformwahlen, um sie an zu entfalten und der internationalen Deckung, die angefordert wird in der heutigen globalen Wirtschaft.",

"Spracherkennungsdose helfen Firmen, Kundendienst zu verbessern, Produktivität zu verbessern und Kosten zu verringern. Viel dieses Wertes wird durch das Design und die Implementierung der Anwendung festgestellt. Dieser Geschäftsnutzen beruht auch auf den Fähigkeiten der zugrundeliegenden Plattform - die Wahl, von der von einer breiten Reihe Faktoren abhängt, die zu jeder Implementierung spezifisch sind, "sagte Dan Hawkins, handhabender Analytiker, Sprachgeschäft, Datamonitor. ", indem es, fortfährt, einer Partner-freundlichen Annäherung, SpeechWorksIST zu folgen häufig in der Lage, seine Technologien und Dienstleistungen in Verbindung mit der Plattform anzubieten, die gut entsprochen wird einem bestimmten Projekt.",

"Annäherung SpeechWorks an das Liefern der Kunden, die eine komplette Redelösung durch sein Netz der Plattformpartner der Firma ermöglicht, zu konzentrieren auf das Erhöhen seiner Kerntechnologien und das Sicherstellen, daß seine Partner fortfahren, KundenSpeechWorks` neueste Technologieinnovationen anzubieten,", sagt Dr. William Meisel, Präsident der TMA-Teilnehmer und des führenden Redeindustrieanalytikers.

Die Produktserie OpenSpeech schließt OpenSpeech Recognizer(TM), Recognizerklient OpenSpeech Server(TM), OpenSpeech MediaServer(TM), OpenSpeech DialogModules(TM), OpenSpeech Browser(TM) und OpenSpeech Insight(TM) mit ein.

"Produktserie SpeechWorks OpenSpeech und seine Lautsprecherüberprüfungs- und text-to-speechtechnologien kombinierten mit der Unterstützung für den Standard VoiceXML 2,0 läßt Entwickler schnell Redeanwendungen auf der Plattform Avaya IVR entfalten,", sagte Jim Smith, Vizepräsident Avaya, CRM-Lösungen. "wir fahren fort, mit SpeechWorks zusammenzuarbeiten, um die Fähigkeiten unserer VoiceXML-gegründeten Plattform zu erweitern, während unsere Kunden in zunehmendem Maße die Rede-ermöglichten Selbstbedienunganwendungen verlangen, die auf geöffneten Standards zu den Zugangsinformationen basieren und leiten Verhandlungen über dem Telefon.",

"Spracherkennung ist ein wertvoller Bestandteil der erfolgreichen ` Kundenverpflichtung ` Strategie jeder möglicher Organisation, und Netze Nortel hat nah mit SpeechWorks gearbeitet, um sein geöffnetes OpenSpeech zu enthalten, Standard-gegründete Redetechnologien in unsere Mappe der vorgerückten Rede Lösungen verarbeitend,", sagte Vickie Marvich, Vizepräsident, Marketing, Netz-Kundenkontakt Nortel und äußert Portallösungen. "erhöht Nachfrage für diese Technologie, und indem wir mit SpeechWorks arbeiten, können wir fortfahren, kosteneffektive Lösungen anzubieten, die Hebelkraft unsere Redeanwendungserfahrungs- und -entwicklungsachkenntnis mit führenden Redetechnologien SpeechWorks. Und da VoiceXML im Markt in zunehmendem Maße wichtig wird, SpeechWorks und seine geöffneten Quellstandards sind- ein wichtiges Teil unserer Strategie VoiceXML.",

"VoiceGenie hat eine erfolgreiche Teilhaberschaft mit SpeechWorks genossen, und wir sind festgelegtes zusammen arbeiten beschleunigen die Annahme der geöffneten, Standard-gegründeten Redelösungen, die die Nachfragen unseres wachsenden Reihen Kunden befriedigen," sagten Stuart Berkowitz, Präsident und CEO der Technologien Inc. VoiceGenie. "in den neuen Vierteln, haben wir erhöhtes Interesse durch Fördermaschine- und Unternehmenorganisationen, einschließlich Ster-Kinekor, StarVoice und SimplexGrinnell gesehen, einige zu nennen, die worden nach leistungsfähigen Lösungen suchen, die HebelkraftSpeechWorks` führende Redetechnologien und die in einem bewirteten oder Voraussetzung-gegründeten Klima entfaltet werden können.",

Standards stützen sich und Technologieinnovation

SpeechWorks ist ein starker Verfechter der Industriestandards und geöffnete Architektur, die wird, beschleunigt schließlich das Wachstum des Redemarktes. SpeechWorks wird in die Kreation und in die on-going Entwicklung der Schlüsselindustriestandards wie VoiceXML, SALZ, MRCP und Aurora miteinbezogen, das der großen Entwicklergemeinschaft erlaubt, Qualitätsredeanwendungen für die Unternehmen- und Fördermaschinemärkte schnell zu verursachen und zu entfalten. SpeechWorks ist ein aktiver Teilnehmer im W3C und geholfen, die Spezifikation VoiceXML 2,0 zu definieren. Die Firma entwickelte seinen gesamten Suite OpenSpeech der Produkte, um das komplette Standard VoiceXML zu stützen und wird fortfahren, die neuesten Neuausgaben zu stützen, während die Spezifikation entwickelt.

Die Firma bildet auch eine Investition beschleunigen die Verwendbarkeit seiner neuesten technologischen Innovationen auf Partnerplattformen. Durch sein Partneroptimierungsprogramm stellt SpeechWorks sicher, daß seine Partner die neuesten Verbesserungen zum Suite OpenSpeech der Produkte schnell zugänglich machen können, die umfassen:

Recognizer-Software OpenSpeech: Recognizer-Software OpenSpeech ist die Spracherkennungsmaschine der Industrie erste, die für den Standard VoiceXML 2,0 optimiert wird. Partner und Kunden SpeechWorks können den Nutzen aus seinen einzigartigen Fähigkeiten ziehen und umfassen:

-- patentierte, begrenzte Zustandsignalumformertechnologie, die das bedeutende Gedächtnis und CPU-Sparungen bereitstellen, die stützenden großen dynamischen Grammatiken und Wortschatz, die bis eine Million Wörter enthalten;

-- vorgerücktes Grammatikmanagement mit integriertem URL, das, Unterstützung für Interpreten VoiceXML erleichternd holt, kompiliert und cachiert;

-- parallele Grammatikunterstützung, Anwendungspersonifizierung vereinfachend;

-- leistungsfähiges Segment-gegründetes akustisches Modellieren, höhere Anerkennungsgenauigkeit mit weniger Berechnung versehend verglichen mit allgemeinerem verstecktem Markov, das Techniken modelliert;

-- flexible Ende-C$zeigealgorithmen mit einer breiten Strecke der Empfindlichkeit, hohe Leistung sogar für laute Klimas wie Lautsprechertelefone, Automobile und bewegliche Telefone sicherstellend;

-- Technologie SMARTRecognizer(TM), Anerkennungsgenauigkeit verbessernd, durch akustische Modelle, Sprachmodelle und Aussprachen automatisch aktualisieren durch ununterbrochenes Rückgespräch;

-- Unterstützung für ECMA, das innerhalb der Grammatiken, hoch entwickelte grammatische Begrenzungen das n-beste Resultat beeinflussen lassend scripting ist, das für bessere Anwendungsbrauchbarkeit zählt.

Recognizer-Klient Server Software OpenSpeech: Recognizer-Klient Server Software OpenSpeech liefert die gleiche Industrie-führende Spracherkennung wie Recognizer OpenSpeech aber in einer leistungsstarken Klientenserverarchitektur. Weil beide Produkte eine allgemeine API teilen, können Plattformentwickler zwischen Architektur des all-in-one und Klientenservers für maximales scalability ohne Recompilation schalten. SpeechWorks ist die einzige Firma zum Versehen Kunden und Partner mit solcher kompletter Flexibilität in der Systemarchitektur.

OpenSpeech MediaServer: Software OpenSpeech MediaServer liefert, die gleiche Industrie-führende Spracherkennung wie Recognizer-Software OpenSpeech aber ist spezifisch für Gebrauch in der Architektur VoIP bestimmt. Es ist der Spracherkennungsbediener der Industrie erste, der MRCP stützt, ein auftauchender Standard für Handhabenspracherkennungsbediener in Verbundsystemen. MRCP erlaubt, daß Rededaten direkt auf dem Mittelbediener verlegt werden und die Anwendungsplattform für erhöhte Leistung und scalability überbrücken.

Software OpenSpeech DialogModule: OpenSpeech DialogModules sind die VoiceXML-gegründeten Gegenstände der Industrie zuerst, die Wortschatz, Grammatiken und Anrufflußlogik verpacken, damit allgemeine Dialogaufgaben schnelle Entwicklung der Qualitätsrededienstleistungen stützen. SpeechWorks` patentiertes OpenSpeech DialogModules werden mit dem Vor-Dialogumbau hervorgerufen und durchführen auf Industriestandardanwendungsbedienern, um Code VoiceXML zu erzeugen und ermöglichen ihnen, mit den meisten Plattformen VoiceXML zu arbeiten. Wenn sie in Verbindung mit Recognizer-Software OpenSpeech entfaltet wird, zieht die kombinierte Lösung Nutzen aus vorgerückten Redeabfragungstechnologien, die weiter Genauigkeit und Leistung in den drahtlosen und lauten Klimas verbessern.

Datenbanksuchroutine OpenSpeech: Datenbanksuchroutine-Software OpenSpeech ist der erste Toolkit, der Entwicklung der Plattformen VoiceXML der hohen Leistung beschleunigt, indem es sachverständig in Handarbeit gemachte Grundlagenbestandteile zur Verfügung stellt, die für eine breite Vielzahl der Telephonieplattformarchitektur verwendbar sind. Datenbanksuchroutine-Software OpenSpeech liefert einen Interpret VoiceXML und in Verbindung stehende Bestandteile in der Quelle bilden sich für maximale Flexibilität und umfassen Recognizer-Software OpenSpeech und Software Speechify(TM), eine natürliche klingende text-to-speech Maschine, um eine leistungsfähige Anrufererfahrung zu liefern.

OpenSpeech Insight: OpenSpeech Insight is the first speech application analysis tool designed to provide reporting through any Web browser for business, operational and developer needs. Using OpenSpeech Insight, SpeechWorks partners and customers can gain valuable insight into the performance of their speech services.

SpeechWorks also offers OpenVXI, the first open source VoiceXML Interpreter that supports the VoiceXML 2.0 standard. SpeechWorks designed OpenVXI to be integrated with speech recognition and TTS engines, telephony hardware and systems management. It allows developers to write applications without using proprietary extensions, allowing greater application portability and also supports the W3C speech recognition grammar format for easy application development. The software is available on the Carnegie Mellon website and over 2,540 developers have downloaded the software to date.

For more information on the OpenSpeech suite of products visit http://www.speechworks.com/products/speechrec/openspeech.cfm… To learn more about SpeechWorks` global partner network, visit http://www.speechworks.com/partners. For a free download of OpenVXI, visit http://fife.speech.cs.cmu.edu/openvxi/.

Footnote: These percentages are based on the platform providers represented in the Gartner Group 2002 IVR Magic Quadrant for North America and industry-leading platform providers Cisco, Comverse, Genesys, Microsoft and West. These percentages do not take into consideration other IVR and ASP providers.

About SpeechWorks

Organizations around the world trust SpeechWorks to manage their customer conversations. As the leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, CIBC Bank, IRS, Microsoft, and United Airlines. For more information, please call 617.428.4444 or visit www.speechworks.com.

OpenSpeech, OpenSpeech Recognizer, SMARTRecognizer, OpenSpeech Recognizer Client Server, OpenSpeech MediaServer, OpenSpeech DialogModules, OpenSpeech Browser, OpenSpeech Insight and Speechify are a trademark of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

Contact Information:
SpeechWorks International
Marie Ruzzo, 617/428-4444
[e-mail]
or
Porter Novelli Convergence Group
Kristen Wiltse/Kim Pegnato, 617/450-4300
[e-mail]
[e-mail]


© 2002 BusinessWire

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SpeechWorks` Speechify Text-to-Speech Software Selected by Boeing for Military Aircraft Warning System
Wednesday February 19, 8:31 am ET
World`s Largest Military Aircraft Manufacturer Selects Highest Quality TTS Software to Support Alert Warning System Within AH-64D Apache Longbow Helicopters


BOSTON--(BUSINESS WIRE)--Feb. 19, 2003-- SpeechWorks International, Inc. (Nasdaq: SPWX - News), a global leader in speech technologies and services, today announced that The Boeing Company (NYSE: BA - News) has selected its Speechify(TM) text-to-speech (TTS) engine to support a portion of the on-board alert warning system in the next-generation AH-64D Apache Longbow multi-role combat helicopter.
The AH-64D Apache Longbow, in production by Boeing in Mesa, Ariz., is the newest version of the combat-proven AH-64A Apache and a candidate to fulfill the attack helicopter and reconnaissance requirements of numerous armed forces worldwide. SpeechWorks` Speechify software offers high intelligibility and natural sounding speech, features critical to voice warning systems.

Speechify provides the most natural sounding, intelligible TTS voice available today. Voice quality is both a function of how natural and human-like it sounds, and also a function of how well it interprets the written text. Speechify also boasts efficient CPU usage, resulting in reduced hardware costs and a smaller footprint.

"We are pleased that Boeing has selected Speechify to play a vital role in its voice warning system," said Steve Chambers, chief marketing officer at SpeechWorks. "Once again, Speechify was chosen for a mission critical application based on its high-quality, human-sounding text to speech output."

Speechify customers in North America include America Online, Bell Canada, Microsoft, National Weather Service and Yahoo!.

About Boeing

Boeing Integrated Defense Systems is one of the world`s largest space and defense businesses. Headquartered in St. Louis, Integrated Defense Systems is a $23 billion business. It provides systems solutions to its global military, government and commercial customers. It is a leading provider of intelligence, surveillance and reconnaissance; the world`s largest military aircraft manufacturer; the world`s largest satellite manufacturer and a leading provider of space-based communications; the primary systems integrator for U.S. missile defense; NASA`s largest contractor; and a global leader in satellite launch services.

About SpeechWorks

Organizations around the world trust SpeechWorks to manage their customer conversations. As a leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, CIBC Bank, IRS, Microsoft, and United Airlines. For more information, please call 617.428.4444 or visit www.speechworks.com.

Speechify is a trademark of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:
SpeechWorks International
Marie Ruzzo, 617/428-4444
[e-mail]
or
Greenough Communications
Tracy Sullivan/Rachael Diana, 617/275-6500
[e-mail]
[e-mail]



--------------------------------------------------------------------------------
Source: SpeechWorks International

[modjo]

Vicorp and SpeechWorks Enhance Teleglobe`s Canada Direct Service
Wednesday February 26, 8:30 am ET
Callers Abroad Can Use Their Voice to Connect Calls, Access Their Local Phone Company and Operator Services from Any Phone


BOSTON & WEXHAM, UK--(BUSINESS WIRE)--Feb. 26, 2003-- Canadians using their long distance calling cards when traveling abroad can make calls with the newly enhanced Canada Direct(TM) service. Using speech recognition technology from SpeechWorks International, Inc. (Nasdaq: SPWX - News), a global leader in speech technologies and services, Vicorp has completed development of a new suite of calling services for Teleglobe Inc., operator of the Canada Direct service.
ADVERTISEMENT


"We are excited to offer this unique speech service to our customers and their callers," said Christian Michaud, Director Marketing at Teleglobe. "The Canada Direct speech solution provides greater convenience for Canadian callers, especially in regions where rotary phones are still in use and touch tone is not an option. The speech system has improved the caller experience and at the same time reduced operational costs for our customers. SpeechWorks and Vicorp worked with us to deliver the best speech solution that has exceeded our expectations and provided Canadian callers with an easy to use service."

Canada Direct provides home phone numbers for Canadian callers abroad, using local Home Country Direct access numbers in most major countries. With the new speech-enabled services, callers have the convenience of using their voice to connect calls from any landline or wireless phone. Callers may interact with the Canada Direct speech recognition system in either English or French, to identify their own local phone company, to place calls, and to request the services of an operator. Calls may be completed to any Canadian number, from one locale to another in the same country abroad, or from that country to most other countries in the world.

Canada Direct service is available from over 110 countries and to over 240 countries around the world. In 2001, Teleglobe carried more than 9 million calls per year to Canada through this service. Prior to the introduction of speech recognition, 50 percent of the Canada Direct calls were routed to long distance service operators, with 30 percent of those calls routed to operators because there was no touch-tone service available in the caller`s area. In its first five months of service, the speech system reduced the number of calls routed to operators by 7 percent.

Vicorp and SpeechWorks worked in partnership to integrate the SpeechWorks® 6.5 Second Edition (SE) speech recognition software into Vicorp`s BETEX(TM) Enhanced Services Platform used by Teleglobe for the Canada Direct service, and then to implement the new Canada Direct speech-enabled applications. Vicorp`s powerful QuickScript Service Creation Environment enabled rapid service development utilizing SpeechWorks` unique DialogModules(TM), pre-packaged application building blocks for frequently occurring tasks such as capturing an account number, a date or a "yes/no" response. Vicorp and SpeechWorks` professional services teams worked together with Teleglobe to deliver this one of a kind Canadian project with worldwide exposure.

The BETEX Enhanced Services Platform is designed as a platform on which to deploy a full range of enhanced services for telco and enterprise customers. It provides an advanced GUI-based Service Creation Environment (SCE) that can be used to develop and deploy enhanced services applications. The BETEX Service Logic Execution Environment (SLEE) supports a wide variety of Intelligent Network services for major telecommunications service providers around the world.

About Teleglobe

Teleglobe is a provider of international voice, wireless roaming, data and Internet services. Today, Teleglobe owns and operates an extensive global telecommunications network built over a combination of wavelength IRUs, ownership or participation in 90 fiber optic submarine cable systems, satellite capacity, and leased transmission capacity. This provides Teleglobe with reach to over 240 countries and territories with advanced data capabilities.

Teleglobe currently has 275 direct and bilateral relations with large incumbent and alternative carriers. Teleglobe also provides data and IP access from numerous points of presence on its network and today has private and public peering arrangements with 70 connections, including Tier 1 providers in North America, Europe and Asia. Teleglobe is the carrier of choice to many of the world`s leading telecommunications, mobile operators and Internet service providers. Detailed information about Teleglobe is available on the company`s web site at www.teleglobe.com.

About Vicorp

Vicorp is a leading multimedia telephony platform and applications company supplying carriers and corporate enterprises across Europe, Asia and North America.
The Vicorp BETEX product is a proven advanced telephony platform sold to carriers in Europe, North America and the Asia Pacific region.
Headquartered in the UK, Vicorp has offices across Europe, Asia and the US.
Its partners include Hewlett Packard (platinum partner), Cisco (top 10 voice partner), SnowShore (media server specialist) and SpeechWorks (global partner for voice technologies).
Its worldwide clients include Bell Canada, NTT, Teleglobe, Sprint, Scandinavian Airlines System and ABN Amro Bank.
Founded in 1981, Vicorp has been at the heart of developments in convergence for over 20 years, launching the UK`s first CTI and web-enabled call center solutions.
For further information, please visit: www.vicorp.com

About SpeechWorks

Organizations around the world trust SpeechWorks to manage their customer conversations. As a leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations, such as America Online, Citibank Europe, CIBC Bank, IRS, Microsoft, and United Airlines. For more information, please call 617.428.4444 or visit www.speechworks.com.

CAUTION CONCERNING FORWARD-LOOKING STATEMENTS

Certain statements made in this press release, including, but not limited to, the statements regarding expectations of future business prospects and opportunities, product development and other statements that are not historical facts, are forward-looking and are subject to important risks, uncertainties and assumptions. The results or events predicted in these forward-looking statements may differ materially from actual results or events. There can be no guarantee that the announced transaction of the sale of the Company`s Core Business will receive approval of regulators or that other conditions for closing will be satisfied or waived, or that the transaction will be completed. Factors that could cause results or events to differ materially from current expectations expressed or implied by the forward-looking statements include, among other things: Teleglobe Inc.`s ability to continue operating its core business as a going concern pending completion of the transaction; the state of the telecom industry generally and its effect on the sale of a telecom business such as Teleglobe`s; competitive developments and other risks referenced from time to time in the filings of Teleglobe Inc. with the Securities and Exchange Commission and with Canadian securities regulators.

The forward-looking statements contained in this press release represent Teleglobe Inc.`s expectations as of February 26, 2003 and, accordingly, are subject to change after such date. However, Teleglobe Inc. disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Vicorp, Lydian, BETEX, and BETEX-ESP are trademarks of Vicorp. SpeechWorks and DialogModules are trademarks or registered trademarks of SpeechWorks International, Inc. in the United States and other countries. All other trademarks are the property of their respective owners.



--------------------------------------------------------------------------------
Contact:
SpeechWorks International
Marie Ruzzo, 617/428-4444
[e-mail]
or
For Vicorp:
Nelson Bostock Communications
Rob Haslam, + 44 (0) 20 7229 4400
[e-mail]
or
For Teleglobe:
NATIONAL Public Relations
Stephen Hewitt, 416/586-0180
[e-mail]



--------------------------------------------------------------------------------
Source: SpeechWorks International, Inc.

[Salameilakum]

ScanSoft and SpeechWorks to Merge
Thursday April 24, 7:11 am ET
Brings Together the Broadest Portfolio of Speech Technologies, Applications and Services


PEABODY, Mass. & BOSTON--(BUSINESS WIRE)--April 24, 2003--ScanSoft, Inc. (NASDAQ: SSFT - News) and SpeechWorks International, Inc. (NASDAQ: SPWX - News)
Transaction Expected to be Ten Percent Accretive to ScanSoft`s Earnings per Share, before Amortization of Intangibles, in 2004; Strengthens Financial Resources, Customer Base and Global Partnerships
ScanSoft, Inc. (NASDAQ: SSFT - News) and SpeechWorks International, Inc. (NASDAQ: SPWX - News) today announced a definitive agreement for ScanSoft to purchase all of the outstanding common stock of SpeechWorks.

Under the terms of the agreement, ScanSoft will issue approximately 32.6 million shares of its common stock to SpeechWorks shareholders who will receive 0.860 shares of ScanSoft common stock for each share of SpeechWorks stock that they own. The transaction is valued at approximately $132 million, net of SpeechWorks` cash balance of $49 million as of December 31, 2002 and based on the closing price of ScanSoft common stock on April 23, 2003 of $5.56 per share. Based on the average closing price for the companies` shares during the last 30 days, the premium paid is approximately 63 percent. The transaction will be accounted for as a purchase.

The combination of ScanSoft and SpeechWorks will result in a global organization with the broadest portfolio of speech technologies, applications and services in the industry. The company will apply its innovative and patented technologies to produce next-generation speech interfaces and solutions and leverage its financial strength and operational discipline to provide customers and partners with a stable and reliable global supplier of standards-based speech applications.

Upon completion, ScanSoft expects to have total assets of approximately $386 million, including approximately $60 million in cash. The transaction is expected to generate cost synergies of approximately $27 million through headcount reductions in major operating functions of each company, office site consolidations and reductions in marketing and administrative expenses. As a result of these synergies, most of which will be realized at closing, ScanSoft expects the transaction to be neutral to earnings, before amortization of acquisition-related intangibles, for the first full quarter; approximately five percent accretive to earnings for the first full year; and approximately 10 percent accretive to earnings for the full year 2004. In 2004, ScanSoft expects combined revenue to exceed $200 million, including more than $125 million in speech-related revenue, and earnings per share of approximately $0.42 to $0.43, before amortization of acquisition-related intangibles.

"The combined organization gives ScanSoft the resources to lead the speech industry with a diverse and proven set of assets," said Paul Ricci, chairman and CEO of ScanSoft. "With this transaction, ScanSoft`s innovative technologies and solutions, broad channels, professional services expertise, strong management and talented employees will allow us to accelerate the development and adoption of innovative speech-enabled applications and services worldwide."

The transaction has been approved unanimously by both Boards of Directors and is subject to the approval of ScanSoft and SpeechWorks shareholders and various closing conditions including expiration or termination of the applicable waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976. The special meetings of shareholders are to be announced at a later date. Following regulatory and shareholder approval, ScanSoft expects the transaction to close by August 1, 2003. Evercore Partners served as financial advisor to ScanSoft in the transaction and Morgan Stanley served as financial advisor to SpeechWorks.

Benefits of the transaction include:

Broad Technical Strength and Enhanced Product Offerings - The combined organization will possess the industry`s foremost speech portfolio, bringing together a rich set of technologies in speech recognition, text-to-speech (TTS) and speaker verification; a broad range of intellectual property; and a full complement of applications in dictation, customer service, telecommunications and automotive solutions. In addition, the combined organization demonstrates an ongoing commitment to open standards as evidenced through its leadership and active participation in all key standards organizations.
Stronger, More Robust Channel and Partner Capabilities - The company will continue to partner with industry leaders such as Cisco, IBM, Intel and Microsoft to drive the adoption of speech. The company remains committed to maintaining a broad channel strategy to deliver its solutions and will leverage the strengths of the combined global channel network to expand its worldwide reach. As a result, ScanSoft will be better positioned to serve its range of partners, including Avaya, Convergys, Delphi, Edify, Intervoice, Motorola, Nortel Networks, Sony Entertainment, Texas Instruments, Visteon and VoiceGenie, with an expanded portfolio of technologies and applications, a deeper set of services and support capabilities, and a greater capacity to operate in nearly every country with speech solutions that support 45 languages.
Greater Global Presence - The expanded organization will include representation in more than 70 countries and employ approximately 800 individuals, with nearly half located internationally. The company will have significant engineering sites in Australia, Belgium, Canada, Germany, Hungary, Japan and the U.S. The transaction also provides for a greater international presence in distribution networks, expanded product capabilities and stronger global support and service centers, all particularly important for further penetrating European and Asian markets. The combined experience in international markets, paired with multi-language product capabilities, will help the company provide superior solutions on a global scale and extend its presence in important regions. The company expects international revenue to comprise more than 40 percent of total revenue.
Experienced, Dedicated Services Organization - The speech industry has evolved from the deployment of isolated applications to more comprehensive, enterprise-wide systems, increasing the need for experienced professional services and support. SpeechWorks brings an intimate knowledge of the speech industry and is well versed in the complex customer requirements, market trends and deployment intricacies associated with state-of-the-art speech applications. Following the transaction, the combined organization will be better equipped to serve its major enterprise accounts, channel partners and telecommunications carriers worldwide.
Investment Protection and Future Solutions

In recognition of the global success of SpeechWorks` and ScanSoft`s current automated speech recognition (ASR) and TTS product suites, both companies` products will continue to be available and supported. The company plans to integrate its offerings and provide seamless API interfaces, based on industry standards, to facilitate product and application updates.

"SpeechWorks is committed to the proliferation of speech solutions on a global scale, and we believe this transaction brings value to the entire industry," said Stuart R. Patterson, CEO of SpeechWorks. "We look forward to combining our resources with ScanSoft. Our collective strengths and expertise, combined with our global network of partners, will allow us to provide enterprise and carrier customers around the world with even more powerful and efficient speech solutions that generate new revenues, reduce costs and enhance customer satisfaction."

ScanSoft Executive Team

Paul Ricci will remain Chairman and Chief Executive Officer of ScanSoft. Upon the close of the transaction, Stuart Patterson will become President of ScanSoft. In addition, several key members of the SpeechWorks executive team will join the senior management ranks of ScanSoft. Paul Ricci added, "I am enthusiastic about Stu joining the ScanSoft team in this key executive role. With the tremendous opportunities that lie ahead for the combined organization, his 20 years of experience in telecommunications and leadership in the speech industry will be invaluable assets."

In conjunction with this announcement, ScanSoft today also announced the retirement of Michael Tivnan from his positions as President, COO and Board Member. Mr. Tivnan will continue to serve as a senior advisor for the company. "Throughout his tenure, Mike has led the company through several transformations and made innumerable contributions to the growth and development of ScanSoft. I wish to express my sincere appreciation for his tireless efforts," added Mr. Ricci.

Investor Call

In conjunction with this announcement, ScanSoft will conduct a conference call today at 8:30 a.m. ET to discuss the transaction. Those who wish to listen to the live broadcast should visit the Investor Relations section of ScanSoft`s Web site at www.scansoft.com at least 15 minutes prior to the event and follow the instructions provided to assure that the necessary audio applications are downloaded and installed.

The conference call also can be heard live by dialing [phone] or [phone] five minutes prior to the call. A replay of the call will be available from 11:30 a.m. ET on Thursday, April 24, 2003, through 11:30 p.m. ET on Wednesday, April 30, 2003. To access the replay, dial [phone] or [phone] and refer to confirmation code 762476.

About SpeechWorks

Organizations around the world trust SpeechWorks to manage their customer conversations. As a leading provider of speech technologies and services, SpeechWorks helps companies create and implement unique Speech Strategies that ensure maximum financial return and the highest levels of caller satisfaction. The Company provides speech recognition, text-to-speech (TTS) and speaker verification for network and embedded environments, including new multimodal devices with both an audio interface and visual display. SpeechWorks` customers include carriers, corporations and government organizations such as Aetna, AOL Time Warner, Bank of America, The Boeing Company, Citibank Europe, Deutsche Telekom, Microsoft, and United Airlines. For more information, please call 617.428.4444 or visit www.speechworks.com.

About ScanSoft, Inc.

ScanSoft, Inc. (Nasdaq: SSFT - News) is a leading supplier of imaging, speech and language solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft products and technologies, please visit www.ScanSoft.com.

ScanSoft and the ScanSoft logo are registered trademarks or trademarks of ScanSoft, Inc. in the United States and other countries. All other company or product names mentioned herein may be the trademarks of their respective owners.

Additional Information and Where To Find It

ScanSoft intends to file a registration statement on Form S-4 in connection with the transaction, and ScanSoft and SpeechWorks intend to file with the SEC and mail to their respective stockholders a joint proxy statement/prospectus in connection with the transaction. Investors and security holders are urged to read the joint proxy statement/prospectus when it becomes available because it will contain important information about ScanSoft, SpeechWorks and the transaction. Investors and security holders may obtain a free copy of the joint proxy statement/prospectus (when it is available) at the Securities and Exchange Commission`s web site at www.sec.gov. A free copy of the joint proxy statement/prospectus may also be obtained by contacting ScanSoft or SpeechWorks.

ScanSoft and its directors and executive officers may be deemed to be participants in the solicitation of proxies from the stockholders of ScanSoft and SpeechWorks in connection with the transaction described herein. Information regarding the special interests of these directors and executive officers in the transaction described herein will be included in the joint proxy statement/prospectus described above. Additional information regarding these directors and executive officers is also included in ScanSoft`s proxy statement for its 2002 Annual Meeting of Stockholders, which was filed with the Securities and Exchange Commission on or about April 30, 2002. This document is available free of charge at the Securities and Exchange Commission`s web site at www.sec.gov and from ScanSoft.

SpeechWorks and its directors and executive officers also may be deemed to be participants in the solicitation of proxies from the stockholders of ScanSoft and SpeechWorks in connection with the transaction described herein. Information regarding the special interests of these directors and executive officers in the transaction described herein will be included in the joint proxy statement/prospectus described above. Additional information regarding these directors and executive officers is also included in SpeechWorks` proxy statement for its 2002 Annual Meeting of Stockholders, which was filed with the Securities and Exchange Commission on or about April 15, 2002. This document is available free of charge at the Securities and Exchange Commission`s web site at www.sec.gov and from SpeechWorks.

Safe Harbor Statement

This press release contains certain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements are based on management`s current expectations and are subject to uncertainty and changes in circumstances. Actual results may vary materially from the expectations contained in the forward-looking statements. The forward-looking statements herein include statements addressing future financial and operating results of ScanSoft, and the timing, benefits and other aspects of the proposed acquisition.

The following factors, among others, could cause actual results to differ materially from those described in the forward-looking statements: potential that the information and estimates used to predict the cost savings and anticipated revenues were not accurate; failure of the acquisition to be materially accretive in a timely manner; failure to retain customers; difficulties with integrating product plans, schedules and resources; risks associated with the acquisition, including the need for regulatory and stockholder approvals, as well as transaction costs and the related integration of operations; difficulties in implementing planned cost reductions; failure to obtain and retain expected synergies; political and global economic risks attendant to a greater international presence; and other economic, business, and competitive factors affecting the business generally.

More detailed information about these factors is set forth in ScanSoft`s filings with the Securities and Exchange Commission, including the Annual Report on Form 10-K for fiscal 2002 and the most recent quarterly reports on Form 10-Q. ScanSoft is under no obligation to (and expressly disclaims any such obligation to) update or alter the forward-looking statements, whether as a result of new information, future events or otherwise.



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Contact:
ScanSoft, Inc.
Richard Mack, 978/977-2175
[e-mail]
or
SpeechWorks International, Inc.
Marie Ruzzo, 617/428-4444
[e-mail]



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Source: ScanSoft, Inc. and SpeechWorks International, Inc.