Nineteen Banks Choose Fiserv for New Core Processing Platforms
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that within the past nine months nineteen banks have made the decision to move to Fiserv for core account processing. Each institution will utilize their selected platform as a foundation to further their unique strategies, and many will include integrated digital banking and payment capabilities.
“Today, technology defines banking,” said Todd Horvath, president, Bank Solutions, Fiserv. “Financial relationships are built through trusted interactions, and in our digital world it is more likely those will be across a device than across a desk. The right core platform will enable a bank to deliver an intelligent experience in any channel, and we’re proud that so many banks turn to Fiserv for their most important technology decision.”
“Our customer’s expectations are changing, so we’re changing too,” said Gary Hemmer, president and CEO, First National Bank of Waterloo. “A more robust core platform will enable us to serve customers in the ways they prefer, whether that is in the branch, online or on the phone. We selected Fiserv because they were ready to grow with us.”
First National Bank of Waterloo wanted a core provider that would allow them to engage customers with modern functionality. The bank was initially impressed with the Fiserv core platform after observing it in action at another bank, where they noted its ease of use related to tasks such as finding and extracting data.
While attending the Fiserv client conference the bank learned about additional Fiserv solutions designed to integrate into the company’s core banking platforms. As a result, the bank will move multiple additional systems, including online and mobile banking and payments, to Fiserv. This will allow the bank to streamline processes such as account opening and create a more integrated customer experience. The bank will also add in-demand services such as e-signatures and the ability for customers to manage their own debit cards from their mobile device.
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In Bellaire, Ohio, Belmont Savings Bank will implement a Fiserv core banking platform along with online and mobile capabilities as it moves to become a full-service, technology-based community bank. The bank sought a stable and reliable core provider that had an emphasis on service, and a real-time platform that could integrate with pre-existing systems and elevate current offerings.