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Twilio SendGrid Adds Automation and Email Testing Features to Marketing Campaigns, Instilling Confidence in Every Email Sent

Nachrichtenquelle: Business Wire (engl.)
10.07.2019, 15:00  |  495   |   |   

Twilio (NYSE: TWLO), the leading cloud communications platform, today introduced new Automation and Email Testing features within Twilio SendGrid Marketing Campaigns, providing customers with the confidence, scalability and streamlined personalization to optimize email campaigns. The new features allow marketers to manage all email, including one-time and automated marketing mail and transactional messages, for unprecedented consistency and control to perfect content and improve deliverability.

“As the most used medium for businesses to engage with current and potential customers and a proven ROI of $36 for every $1 spent, email is critical to meeting business goals,” said Steve Sloan, chief product & marketing officer, Twilio SendGrid. “But marketers are often so time-strapped that complicated, expensive options just don’t seem feasible to optimize their email results. Marketing Campaigns’ new approachable Automation and Email Testing solutions provide frustration-free workflows and integrated tools to build flawless emails across automated and recurring series, one-time campaigns and transactional email.”

“As a high-tech design collaboration platform, we have an incredibly high bar for user experience across everything we do,” said Toni Gemayel, growth marketing, Figma. “Email is no exception. It’s a leading channel for driving our business goals, but it can be complicated to get it right. Twilio SendGrid’s new Email Testing and Automation offerings have given us critical tools to meet our high bar. We now know emails will render perfectly across devices and browsers, and can easily take on Automation with modern workflows that are intuitive to manage.”


Customers expect messages from brands to be personalized, timely and relevant. Twilio SendGrid Marketing Campaigns has long provided best-in-class service for one-time and transactional messages and now marketers have an approachable solution for recurring emails or drip series, saving them time and driving better personalization, timeliness and scalability.

Marketing Campaigns customers can get started with Automation on day one to:

  • Trigger automations when contacts meet the entry criteria of joining a designated list.
  • Meet email marketing goals and gain efficiency with straightforward drip flows to effectively engage recipients over time.
  • Create customer experiences that reflect a customer's state and improve resonance with the ability to easily keep track of what customers are receiving to adjust over time.
  • Send messages based on a customer's behavior, speed up the production of recurring emails and effectively target messages in real time.

In addition, with new Signup Forms, marketers can grow their contact base and use Automation to easily create an engaging welcome experience to drive business outcomes.

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