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NICE Presents the Path to Creating Extraordinary Customer and Employee Experiences Using Analytics, Automation, Cloud and Workforce Optimization

Nachrichtenquelle: Business Wire (engl.)
14.10.2019, 12:30  |  408   |   |   

NICE (Nasdaq: NICE) today announced a new webinar series that will outline the latest best practices for improving customer and employee loyalty. The series will demonstrate how organizations can effectively use analytics and AI, automation, cloud and workforce management to deliver experiences that resonate with both their customers and employees. The online events will showcase key strategies including NICE's visionary approach for building the office of the future and steps for adding cloud functionality side by side with existing systems.

Leading industry analysts, including Ventana Research, McGee-Smith Analytics, Everest Group, Pelorus Associates and more, will join top NICE subject matter experts in presenting the new series which will include the following key events:

Eran Liron, Executive Vice President, Marketing and Corporate Development, NICE said, "Through this webinar series, we are excited to share strategies that help companies exceed customer expectations and deliver improved employee experience. In today's experience economy, engaged customers and empowered employees are key ingredients to business success and we're happy to partner with leading analysts and NICE executives to bring these insights to the forefront."

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