Largest Wholesale Grocery Supply Company in US Powers Growing Mobile Workforce with RingCentral Cloud Communications Solutions

RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has been selected by C&S Wholesale Grocers, Inc., the largest wholesale grocery supply company in the US, to enable its growing remote and distributed workforce and boost customer engagement. With more than 45 locations nationwide, C&S needed a cloud communications solution that enhances mobility, improves employee collaboration, and integrates with other cloud business applications. C&S is deploying RingCentral across more than 5,000 employees in nearly every state in the US.

A Forbes Top 10 Privately Held Company, C&S supplies more than 7,700 independent supermarkets, chain stores, military bases, and institutions. Over the course of the past few years, C&S has acquired multiple businesses to enhance its offerings. As a result, C&S accumulated multiple legacy on-premises communications systems in different parts of the country. This challenged employee productivity and has made things difficult for IT to manage as the company scaled its mobile and remote workforce.

“We are always looking for ways to improve our solutions to enable more productivity and support our future growth needs around mobility, as well as integration of our other business applications,” said George Dramalis, Chief Information Officer, C&S Wholesale Grocers. “We needed a unified solution that included messaging, calling, video meetings, conferencing, and contact center. RingCentral enabled us to drive more alignment as their cloud solution was the most comprehensive.”

According to Anthony Lobosco, VP of Sales and Marketing at Livtech, the RingCentral partner that orchestrated the solution, “Many of our enterprise clients, like C&S, are making the move to cloud communications to enhance productivity and empower their mobile workforce to work the way they want, with collaboration and teamwork being at the core of the experience. We’re witnessing a lot of growth and interest in unified communications as a service (UCaaS) and contact center as a service (CCaaS), and more often than not, our clients come to us requesting the full RingCentral solution. Their robust capabilities around voice, collaboration, and omnichannel are well-suited for our enterprise clients, and we see this trend continuing to build.”