American Medical Association and Nuance Partner to Pilot Innovations in the Drive to Prevent Physician Burnout from Documentation Overload

Parties to integrate Nuance’s ambient clinical intelligence solution with American Medical Association’s Integrated Health Model Initiative

BURLINGTON, Mass. and CHICAGO, March 02, 2020 (GLOBE NEWSWIRE) -- Nuance Communications, Inc (NASDAQ: NUAN) and the American Medical Association (AMA) today announced a strategic collaboration that will pilot test the combination of each organization’s respective technologies in an effort to reduce documentation burden that distracts from patient care and demoralizes highly-trained physicians. 

The collaboration will leverage Nuance’s expertise in ambient clinical intelligence (ACI) – which securely facilitates the transformation of clinical conversations between patients and physicians into reliable medical chart notes – with AMA’s expertise in physician burnout prevention and healthcare informatics in a shared exploration of innovations to empower clinical decisions, enhance the quality care, and boost physician well-being.

The organizations’ mutual goal is to assess their respective innovative solutions that work in tandem with electronic health record (EHR) systems to prioritize time with patients rather than overload clinicians with data entry tasks. In particular, the collaboration will explore opportunities to optimize Nuance’s ACI solution working in tandem with IHMI’s clinical knowledge graph.

“Documentation overload interferes with patient care and contributes significantly to physician burnout. Our aim is to explore technology innovation that can reduce this burden and provide physicians more time with patients, not paperwork,” said AMA CEO James L. Madara, M.D. “By working together with Nuance to leverage the incredible potential of our combined expertise and resources, we can more effectively address a major contributing factor to physician burnout.”

“Our collaboration with the AMA is another key step toward solving one of the most difficult and high-priority problems facing all of healthcare today - the challenge of reducing physician and other caregiver burnout so that providers can refocus on the patient,” said Mark Benjamin, CEO Nuance. “It’s also a great example of how Nuance is continuing to combine AI-powered technical innovation, domain focus, and close collaboration with trusted partners like the AMA, Microsoft, and our EHR partners to deliver solutions from which we can all benefit.”