Quadient Takes Leap Forward in the Execution of its Strategic Plan with the Launch of Cloud-based Platform Quadient Impress

Quadient Takes Leap Forward in the Execution of its Strategic Plan with the Launch of Cloud-based Platform Quadient Impress

• Quadient introduces a new cloud-based multichannel document automation platform for small and medium businesses
• Quadient’s capacity to go-to-market quickly and cost-effectively with a major organic initiative, a result of leveraging synergies with existing assets

Paris, June 16, 2020

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the general availability of Quadient Impress, a user-friendly outbound document automation platform that automates the customer communication workflow for small and medium businesses (SMBs). The comprehensive cloud-based platform provides the flexibility to prepare and send single or batch transactional documents to customers through any combination of channels—print, digital or outsourced.

Quadient Impress is a major milestone in fulfilling the company’s ambition to consolidate and streamline its independent Business Process Automation solutions into a single software platform. Quadient’s capacity to organically take to market such a major application quickly and cost-effectively is the result not only of the company’s strength in research and development but also in its ability to leverage investments made in its other solutions, such as Quadient Inspire, the award-winning Customer Experience Management platform. Additionally, Quadient is accelerating its Business Process Automation business with cross-selling and bundles among its Mail-Related Solutions customers across all segments.

With a majority of Quadient’s 500,000 Mail-Related Solutions customer base being SMBs, the company is well-positioned to quicken SMBs transition to more digitalized and automated processes.

“We are excited to introduce Quadient Impress to help SMBs overcome the challenges of rising customer expectations, government mandates and an increasingly remote workforce,” said Alyna Wnukowsky, chief solution officer, Business Process Automation, Quadient. “We have a deep understanding of the challenges of SMBs, which often have no IT teams, limited infrastructure or process specialists. With Quadient Impress, they benefit from innovative technology that does not require major IT resources to implement or maintain. The applications and services integrated into the Impress platform offer customers a comprehensive solution that saves time, reduces their costs, eliminates risk and improves the customer experience.”