ISG to Publish Study on Emerging Digital Business Services and Solutions

Upcoming ISG Provider Lens report will examine providers offering digital capabilities to help enterprises transform their business processes

STAMFORD, Conn., June 26, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining providers of a wide range of digital business services that are transforming enterprise business processes, from sales and human resources to production and the supply chain.

The study results will be published in a comprehensive ISG Provider Lens report, called Digital Business — Solutions and Service Partners 2020, scheduled to be released in October. The report will cover providers of digital technologies and services that are enabling enterprises to survive and thrive amid constantly changing competition and customer requirements.

“Digital technologies are permeating all aspects of the traditional business,” said Jan Erik Aase, director and global leader, ISG Provider Lens Research. “The use of information technology to change the customer journey, improve business agility or deliver digital products causes a digital disruption across all business processes.”

Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

The study will make use of the ISG Digital Cube, an interactive model of enterprise capabilities required for digital transformation. The ISG model illustrates the six capabilities that any business must have to fully realize its digital ambitions: digital backbone, emerging technologies at scale, enterprise agility, digital ecosystems, digital insights and business model innovation. The ISG Digital Cube is the main reference model ISG uses to guide its enterprise clients on their digital transformation journeys.

ISG has distributed surveys to more than 140 digital business technology and service providers. Working in collaboration with ISG’s global advisors, the research team will produce five quadrants representing the services and products the typical enterprise client is buying in the digital business space, based on ISG’s experience working with its clients. The five quadrants are: