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     163  0 Kommentare ISG Presents 2020 ISG Star of Excellence Awards to Persistent Systems and Cognizant

    Annual awards recognize best providers of established and emerging technologies, regional and industry leaders, based on customer feedback;IBM earns special ISG Star of Excellence ‘COVID Hero’ award;Capgemini earns six leadership awards, Infosys five, Persistent Systems four

    STAMFORD, Conn., Sept. 09, 2020 (GLOBE NEWSWIRE) -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today presented the 2020 ISG Star of Excellence Awards to Persistent Systems and Cognizant, voted by enterprise customers as the service providers that consistently demonstrated the highest standards of customer service excellence in the past year.

    In an online global award ceremony at 10:30 a.m., U.S. Eastern Time today, ISG Chairman and CEO Michael P. Connors announced Persistent Systems as the winner of the third annual ISG Star of Excellence Award for achieving the highest cumulative customer experience score for the quality of its core technology services, and Cognizant as the winner of the ISG Star of Excellence Emerging Technology Award for its role in helping transform business through such technologies as Blockchain, Big Data, IoT and AI.

    The ISG Star of Excellence Awards is the industry’s benchmark recognition program that ranks providers on the quality of their services based on direct feedback from enterprise customers. Enterprises are asked to rank providers of established technologies in the areas of collaboration, execution, governance, innovation and people. For emerging technologies, providers are evaluated on the three phases of implementation: incubation, enablement and acceleration.

    In a special award this year, IBM was named the 2020 ISG Star of Excellence “COVID Hero,” earning top marks from enterprise customers for its willingness to take ownership of issues and for its responsiveness and flexibility in meeting changing customer needs in the face of the COVID-19 pandemic.

    “On behalf of ISG, I offer our heartiest congratulations to Persistent Systems, Cognizant, IBM and all the providers who earned one of the ISG Star of Excellence Awards in 2020,” Connors said. “This year, we received more evaluations from the broadest range of enterprises and providers to date. This demonstrates the growing stature of this award and ensures it truly represents the full diversity and breadth of the global sourcing industry, with a balanced mix of technology strategists, business leaders, procurement officers and commercial vendor managers responding to our survey.”

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    ISG Presents 2020 ISG Star of Excellence Awards to Persistent Systems and Cognizant Annual awards recognize best providers of established and emerging technologies, regional and industry leaders, based on customer feedback;IBM earns special ISG Star of Excellence ‘COVID Hero’ award;Capgemini earns six leadership awards, Infosys …

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