Verizon Response

Hurricane Sally

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What you need to know:

• Verizon’s Network teams are prepped and ready for Hurricane Sally’s landfall
• Verizon consumer (prepaid and postpaid) and small business customers in Alabama, Louisiana and Mississippi in the path of Hurricane Sally will receive unlimited calling, texting and data 9/15 through 9/21
• Verizon retail stores may be closed or have reduced hours due to the storm
• Our Verizon Response team is available 24/7 to coordinate with first responders

NEW ORLEANS, Sept. 14, 2020 (GLOBE NEWSWIRE) -- Having restored network performance back to pre-storm levels in the wake of Hurricane Laura, the Verizon Network team is prepared and ready for Hurricane Sally, which is predicted to make landfall as a hurricane on Tuesday. The Verizon Network team is standing up its virtual Emergency Operation Center and making preparations for the storm’s arrival.

On the heels of the largest post-storm satellite asset deployment in our company’s history following Hurricane Laura, those mobile assets – used to provide temporary connection to cell sites if fiber is damaged – are still in the area and ready to be redeployed. Portable generators – used to provide temporary power in case of widespread commercial power outages – are also fueled and staged in the area. Permanent generators at cell sites and switch locations have been fueled up and tested, and vendors ready to keep refueling efforts going throughout the event are on standby.

In crisis situations, communication is critical. We have experienced it most recently with Hurricane Laura, Hurricane Isaias, the Derecho storms in the Midwest and the west coast wildfires that demonstrated the importance of connecting with critical resources, colleagues, friends and family. Reliability is in our DNA and we prepare all year long for disasters. The strength, reliability and strong performance of our network has been very evident to our customers during recent emergencies and our teams are prepared for Hurricane Sally heading towards the Gulf Coast with the same tireless dedication and commitment to reliable communications.