Lyft Urges Vaccination Officials to Allow Access for Mobility-Challenged at Drive Through Vaccination Sites - Seite 2
- Establish a pick-up and drop-off (PUDO) zone, which includes:
- Designated pick-up/drop-off (PUDO) area for patients using taxi, rideshare, or paratransit services
- Designated areas for bikeshare and scooter parking and/or valet services
- Accommodations for elderly patients and mobility-impaired patients with seating, wheelchair accessibility, heating and cooling
- Waiting area to monitor for adverse reactions after the appointment
- If drive-through only, create a separate lane for taxis, paratransit and rideshare vehicles
- Typically, drive-through vaccination events are designed for car owners. For individuals who need transportation assistance to access the vaccine at a drive-through vaccination event, the cost to get vaccinated can be 5-10 times higher than for those with a car. For individuals dependent upon rideshare and other non-emergency medical transportation services — such as Medicaid beneficiaries — the travel time to the site, plus time spent in line, plus the waiting period required to monitor the patient following vaccination can add up to between $50-$100 per vaccination. If two shots are required, the total cost can be as high as $200 per patient. This is cost-prohibitive for most who do not have transportation costs covered through Medicare, Medicaid, or other programs. For those that do, it is not an efficient use of governmental funds.
- Creating a separate lane for taxis, paratransit and rideshare vehicles would significantly reduce costs to patients and government insurance programs such as Medicaid —which is responsible for using the lowest cost transportation option — as well as Medicare Advantage.
- Ensure all drive-through vaccine events allow for scheduled appointments to improve the patient experience, decrease costs and increase adherence to a second dose.
- This would enable the use of pre-scheduled rides to the scheduled appointment, removing a key barrier to receiving care and appointment adherence.
- Rideshare and other on-demand transportation platforms use sophisticated software that can be used to schedule rides to vaccination appointments, avoiding long wait times and vehicle congestion.
- Many healthcare providers and health plans already use these software platforms to schedule rides for patients who need transportation assistance to medical appointments, improving the patient experience and reducing missed appointments by up to 73%.
Transportation access for communities of concern is often overlooked and was left unaddressed in the early stages of planning and preparation for distribution of the vaccine. The data is clear: Racial and ethnic minorities get sick and die of COVID-19 at significantly higher rates than the general population. Forty percent of Lyft rides in the US begin or end in low-income, underserved areas — indicating that these populations already rely on rideshare for critical transport needs. It is essential that vaccination efforts are designed with the transportation needs of these populations in mind to ensure that the hardest-hit communities can begin to recover and the US can defeat the COVID-19 pandemic.
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