Customer Adoption Accelerates as Avaya Cloud Office Adds New Features Enabling Businesses to Leverage Cloud Communications Empowering Their Workforce - Seite 2

Educational institutions have embraced Avaya Cloud Office to centralize and streamline communications as well as keep staff and students connected. Founded in 1897, Lincoln Memorial University has expanded to multiple campus locations across two states, and chose Avaya to digitally transform its business. “In moving to Avaya Cloud Office it’s like we jumped a decade in terms of technology, and it’s had a major impact in our business,” said Michael Disney, CTO at Lincoln Memorial University. “Before, we were using multiple systems for things like voicemail, SMS and fax. Being able to tie everything together with Avaya Cloud Office enabled us to rid ourselves of the cost and management of those other systems which also makes our workday so much easier. It’s amazing to have an app that we can use on our personal cell phone for calling, texting, listening to work voicemails, and joining meetings from anywhere. This has increased our ability to be responsive and mobile which during these times are important services for students, staff, and administration.”

“Avaya Cloud Office continues to generate tremendous return on investment for our customers, who appreciate the flexibility and reliability the solution provides,” said Dennis Kozak, SVP, Global Channel Sales, Avaya. “With 71 percent of tech decision makers reporting faster adoption of new technologies in their organizations, Avaya Cloud Office provides customers a seamless and intuitive UCaaS solution that can streamline communications. Avaya Cloud Office is enabling organizations of all kinds, across the globe, to quickly and seamlessly manage communications across multiple devices.”

Avaya Cloud Office was recently recognized with the 2020 Unified Communications Excellence Award and a 2020 Communications Solution of the Year Award for enabling enterprises to leverage cloud communications to digitally transform their workforce engagement. Digital.com has also named Avaya Cloud Office as one of the Best Business Phone Services of 2021 for its calling and meeting features, as well as service plans, a cost-saving equipment management model, SIP trunking, extensive support and the Best VOIP Phone Services Of 2020 based on the variety of feature-rich, cloud-based phone system packages.