RingCentral Rapidly Expands Capabilities of RingCentral Video - Seite 2

• Personal folders: Enables users to group together relevant teams and conversations by creating folders for added ease and efficiency and improved organization.
• Export message data: The message data export tool helps admins narrow down their search parameters, saving time and reducing the amount of data being exported. This type of feature enables companies to export historical messages for compliance needs.
• External guest controls: Admins can elect which users have the ability to invite external guests into the organization’s RingCentral system. Additionally, admins can choose whether external guests have the ability to start conversations with internal users.
• Mobile app resource center: Instead of searching around for help and relevant resources, users can now access all of that in one place, directly from within their mobile app so they can resolve issues quickly, even while on-the-go.

“How we work is changing and the capabilities we need to have to communicate and collaborate will evolve,” said Nat Natarajan, executive vice president of products and engineering at RingCentral. “We are rapidly delivering new capabilities of RingCentral Video that not only make video meetings more enjoyable and more effective but combine video with team messaging so people can get more work done more effectively before, during, and after their meetings.”

To provide greater integration between different modes of communication, including message, video and phone, and to manage concerns for when people get back into their offices and ensure they are safe, we are announcing:

• Mobile phone as RingCentral Rooms controller: Users can start, join, and manage video meetings in any conference room using their own RingCentral mobile app (connecting to the room via Bluetooth) so they can avoid touching the shared controller tablet. As some workers begin to return to the office, while others remain at home, RingCentral Rooms allows all participants to join the meeting while adhering to the physical distancing requirements and without using the communal iPad or device to control the Rooms system.

Roopam Jain, Industry Director for Unified Communications and Collaboration at analyst firm Frost & Sullivan, said, “The rapid pace of new video capabilities demonstrates RingCentral’s strong commitment to innovation and addressing the needs of today’s evolving hybrid workforce. The wide variety of new features that RingCentral has added to RingCentral Video will help drive even greater engagement for people working from anywhere - enabling them to connect and build relationships while driving business outcomes.”