Lloyds Bank plc Q1 2021 Interim Management Statement

LONDON, April 28, 2021 (GLOBE NEWSWIRE) --

REVIEW OF PERFORMANCE

Income statement

In the three months to 31 March 2021, the Group recorded a profit before tax of £1,768 million compared to £404 million in the same period in 2020, representing an increase of £1,364 million largely reflecting the improved economic outlook for the UK in the current quarter compared to the deterioration assumed in the first quarter of 2020. Profit after tax was £1,283 million.

Total income decreased by £258 million, or 7 per cent, to £3,644 million in the three months to 31 March 2021 compared to £3,902 million in the first three months of 2020; there was a decrease of £229 million in net interest income and £29 million a decrease in other income.

Net interest income was down £229 million, or 8 per cent, to £2,656 million compared to £2,885 million in the first three months of 2020. The net interest margin reduced as a result of the lower rate environment. Average interest-earning assets increased driven by growth in the open mortgage book and an increase in government-backed lending, partially offset by lower balances in unsecured personal loans, credit cards and motor finance, as well as the effects of the continued optimisation of the Corporate and Institutional book within Commercial Banking.

Other income was £29 million lower at £988 million in the three months to 31 March 2021 compared to £1,017 million in the same period last year; there was a fall in net fee and commission income as reduced card and other transaction-based income streams reflecting lower levels of customer activity driven by the coronavirus pandemic were only partly offset by some increase in commercial banking fees. Other operating income also decreased due to lower levels of operating lease rental income as a result of the reduced Lex Autolease vehicle fleet size and lower gains on the disposal of financial assets at fair value through other comprehensive income.

Total operating expenses increased by £25 million to £2,212 million compared to £2,187 million in the first three months of 2020. There was an increase of £41 million in operating costs reflecting higher restructuring costs, primarily technology research and development costs and severance, as well as slightly higher property transformation costs. These were partially offset by a reduction in depreciation of tangible fixed assets due to the reduced Lex Autolease vehicle fleet size. Staff costs were little changed. The charge in respect of regulatory provisions was £16 million lower at £64 million and related to pre-existing programmes.

As highlighted in the 2020 results, in relation to HBOS Reading, decisions from the independent panel re-review on direct and consequential losses will start to be issued during 2021. This is likely to result in further charges but it is not possible to estimate the potential impact at this stage.

There was a net release of expected credit loss allowances (ECLs) in the quarter of £336 million, compared to a charge of £1,311 million in the first quarter of 2020, largely reflecting the improved UK economic outlook.

The ECL allowance in respect of loans and advances to customers remains high by historical standards at £5,174 million, a coverage ratio of 1.1 per cent. This is consistent with the Group's updated macroeconomic projections. It assumes that a large proportion of expected losses will crystallise over the next 12 to 18 months as support measures subside and unemployment increases.

Credit performance has remained stable in the quarter, with the flow of assets into arrears, defaults and write-offs remaining at low levels in part due to the continued effectiveness of support schemes, including the Coronavirus Job Retention Scheme and payment holidays extended by the Group which have now largely matured. The Group has maintained judgemental ECL allowances in respect of losses assumed to have been suppressed over the last 12 months by support schemes, given that cumulative losses remain lower than would have ordinarily been anticipated.

The Group's £400 million central overlay has been maintained. It was added at the year end in recognition of the significant uncertainty with regard to the efficacy of the vaccine, the vaccination rollout, potential virus mutations and economic performance post lockdown restrictions and Government support. Although the base case outlook has improved in the first quarter, the Group still considers these risks to remain and that the conditioning assumptions for the base case and associated scenarios around this do not necessarily capture these unprecedented risks.

REVIEW OF PERFORMANCE (continued)

The Group recognised a tax expense of £485 million in the period compared to a credit of £396 million in the first three months of 2020. The prior year credit included an uplift in deferred tax assets following the announcement by the UK Government that it would maintain the corporation tax rate at 19 per cent. On 3 March 2021, the Government announced its intention to increase the rate of corporation tax from 19 per cent to 25 per cent with effect from 1 April 2023. Had this change in corporation tax rate been substantively enacted at 31 March 2021, the impact would have been to recognise a c.£1.25 billion deferred tax credit in the income statement and a c.£150 million debit within other comprehensive income, increasing the Group's net deferred tax asset by c.£1.1 billion.

Balance sheet

Total assets were £4,536 million higher at £604,475 million at 31 March 2021 compared to £599,939 million at 31 December 2020. There was an increase in cash and balances at central banks which were £11,805 million higher at £61,693 million reflecting increased liquidity holdings. Partly offsetting this, financial assets at amortised cost decreased by £1,917 million, to £490,049 million at 31 March 2021 compared to £491,966 million at 31 December 2020, as a result of a £4,861 million decrease in bank and customer reverse repurchase agreement balances. Other loans and advances to customers, net of impairment allowances, were £3,227 million higher as increases in the open mortgage book, motor finance and SME lending were only partially offset by reductions in the closed mortgage book, other retail balances and larger corporate lending. Derivative assets were £1,680 million lower at £6,661 million compared to £8,341 million at 31 December 2020, reflecting reduced volumes and movements in interest and exchange rates over the first three months of 2021.

Total liabilities were £4,380 million higher at £563,201 million compared to £558,821 million at 31 December 2020. Customer deposits increased by £11,804 million, or 3 per cent, to £446,373 million compared to £434,569 million at 31 December 2020, as a result of growth in retail current and savings accounts and commercial deposits. This increase was partly offset by a reduction in deposits from banks which were £3,408 million lower at £21,589 million, reflecting the reduced need for wholesale funding following further growth in customer deposits, and in derivative liabilities which were £1,863 million lower.

Shareholders’ equity was little changed at £35,259 million as profit retentions were largely offset by movements in the cash flow hedging reserve.

Capital

The Group’s Common equity tier 1 (CET1) capital ratio has increased from 15.5 per cent at 31 December 2020 to 16.1 per cent¹ at 31 March 2021, primarily as a result of profit for the period and a reduction in risk-weighted assets, partially offset by pension contributions. The tier 1 capital ratio increased from 19.8 per cent at 31 December 2020 to 20.0 per cent¹ at 31 March 2021 and the total capital ratio increased from 23.5 per cent at 31 December 2020 to 23.9 per cent¹ at 31 March 2021, reflecting the increase in CET1 capital and the reduction in risk-weighted assets, partially offset by the annual reduction in transitional limits applied to legacy tier 1 and tier 2 instruments. The total capital ratio also reflects the issuance of a new tier 2 capital instrument in the quarter.

Risk-weighted assets reduced by £2.7 billion, or 2 per cent, to £168.2 billion at 31 March 2021, compared to £170.9 billion at 31 December 2020, primarily driven by optimisation activity undertaken in Commercial Banking.

The Group’s UK leverage ratio increased from 5.5 per cent at 31 December 2020 to 5.6 per cent¹ at 31 March 2021.

¹ Incorporating profits for the period that remain subject to formal verification in accordance with the Capital Requirements Regulation.

CONDENSED CONSOLIDATED INCOME STATEMENT (UNAUDITED)
	Three months ended 31 Mar 2021			Three months ended 31 Mar 2020
	£m			£m
Net interest income	2,656			2,885
Other income	988			1,017
Total income	3,644			3,902
Total operating expenses	(2,212	)		(2,187	)
Impairment	336			(1,311	)
Profit before tax	1,768			404
Tax (expense) credit	(485	)		396
Profit for the period	1,283			800
Profit attributable to ordinary shareholders	1,176			685
Profit attributable to other equity holders	102			104
Profit attributable to equity holders	1,278			789
Profit attributable to non-controlling interests	5			11
Profit for the period	1,283			800

CONDENSED CONSOLIDATED BALANCE SHEET
	At 31 Mar 2021			At 31 Dec 2020
	£m			£m
	(unaudited)			(audited)
Assets
Cash and balances at central banks	61,693			49,888
Financial assets at fair value through profit or loss	1,276			1,674
Derivative financial instruments	6,661			8,341
Loans and advances to banks	6,003			5,950
Loans and advances to customers	478,350			480,141
Debt securities	4,829			5,137
Due from fellow Lloyds Banking Group undertakings	867			738
Financial assets at amortised cost	490,049			491,966
Financial assets at fair value through other comprehensive income	22,979			27,260
Other assets	21,817			20,810
Total assets	604,475			599,939
Liabilities
Deposits from banks	21,589			24,997
Customer deposits	446,373			434,569
Due to fellow Lloyds Banking Group undertakings	5,854			6,875
Financial liabilities at fair value through profit or loss	6,775			6,831
Derivative financial instruments	6,365			8,228
Debt securities in issue	57,105			59,293
Subordinated liabilities	10,049			9,242
Other liabilities	9,091			8,786
Total liabilities	563,201			558,821
Ordinary shareholders’ equity	35,259			35,105
Other equity instruments	5,935			5,935
Non-controlling interests	80			78
Total equity	41,274			41,118
Total equity and liabilities	604,475			599,939

ADDITIONAL FINANCIAL INFORMATION

1. Basis of presentation

This release covers the results of Lloyds Bank plc (the Bank) together with its subsidiaries (the Group) for the three months ended 31 March 2021.

Accounting policies
The accounting policies are consistent with those applied by the Group in its 2020 Annual Report and Accounts.

2. Capital

Capital and leverage ratios reported as at 31 March 2021 incorporate profits for the three months that remain subject to formal verification in accordance with the Capital Requirements Regulation. The Group’s Q1 2021 Interim Pillar 3 Report can be found at: https://www.lloydsbankinggroup.com/investors/financial-downloads.html

3. UK economic assumptions

Base case scenario by quarter

Key quarterly assumptions made by the Group are shown below. Gross domestic product is presented quarter on quarter, house price growth and commercial real estate growth is presented year on year.

	First quarter 2021			Second quarter 2021			Third quarter 2021			Fourth quarter 2021			First quarter 2022			Second quarter 2022			Third quarter 2022			Fourth quarter 2022
	%			%			%			%			%			%			%			%
Gross domestic product	(1.6	)		3.7			1.5			1.2			1.4			0.9			0.5			0.4
UK Bank Rate	0.10			0.10			0.10			0.10			0.10			0.10			0.10			0.10
Unemployment rate	5.2			5.6			6.2			7.0			6.7			6.3			6.0			5.7
House price growth	4.9			6.1			0.7			(0.8	)		(0.8	)		(1.1	)		(0.4	)		0.5
Commercial real estate price growth	(4.5	)		(1.0	)		(1.0	)		(1.8	)		(0.8	)		(0.2	)		1.2			1.9

ADDITIONAL FINANCIAL INFORMATION (continued)

3. UK economic assumptions (continued)

Scenarios by year

Key annual assumptions made by the Group are shown below. Gross domestic product is presented as an annual change, house price growth and commercial real estate price growth are presented as the growth in the respective indices within the period. UK Bank Rate and unemployment rate are averages for the period.

	2021			2022			2023			2024			2025			2021-2025
At 31 March 2021	%			%			%			%			%			%
Upside
Gross domestic product	5.7			4.6			1.4			1.3			1.2			2.8
UK Bank Rate	0.81			1.19			0.98			1.20			1.43			1.12
Unemployment rate	4.9			4.9			4.4			4.2			4.1			4.5
House price growth	0.8			4.0			6.0			4.3			3.6			3.7
Commercial real estate price growth	9.3			4.8			2.3			(0.4	)		(0.4	)		3.1
Base case
Gross domestic product	5.0			5.0			1.6			1.3			1.3			2.8
UK Bank Rate	0.10			0.10			0.21			0.44			0.69			0.31
Unemployment rate	6.0			6.2			5.4			5.0			4.8			5.5
House price growth	(0.8	)		0.5			2.2			1.7			1.7			1.1
Commercial real estate price growth	(1.8	)		1.9			1.5			0.8			0.6			0.6
Downside
Gross domestic product	4.5			4.2			1.4			1.1			1.3			2.5
UK Bank Rate	0.12			0.12			0.09			0.17			0.33			0.17
Unemployment rate	6.9			7.7			6.9			6.3			5.9			6.8
House price growth	(4.1	)		(6.9	)		(5.2	)		(3.9	)		(2.2	)		(4.5	)
Commercial real estate price growth	(9.0	)		(4.0	)		(0.6	)		0.0			0.9			(2.6	)
Severe downside
Gross domestic product	2.8			3.4			1.1			1.3			1.4			2.0
UK Bank Rate	0.03			0.01			0.02			0.03			0.05			0.03
Unemployment rate	8.4			10.0			9.0			8.1			7.4			8.6
House price growth	(5.9	)		(11.7	)		(10.7	)		(7.9	)		(4.1	)		(8.1	)
Commercial real estate price growth	(19.8	)		(11.3	)		(4.7	)		(1.0	)		1.1			(7.5	)

ADDITIONAL FINANCIAL INFORMATION (continued)

3. UK economic assumptions (continued)

	2020			2021			2022			2023			2024			2020-2024
At 31 December 2020	%			%			%			%			%			%
Upside
Gross domestic product	(10.5	)		3.7			5.7			1.7			1.5			0.3
UK Bank Rate	0.10			1.14			1.27			1.20			1.21			0.98
Unemployment rate	4.3			5.4			5.4			5.0			4.5			5.0
House price growth	6.3			(1.4	)		5.2			6.0			5.0			4.2
Commercial real estate price growth	(4.6	)		9.3			3.9			2.1			0.3			2.1
Base case
Gross domestic product	(10.5	)		3.0			6.0			1.7			1.4			0.1
UK Bank Rate	0.10			0.10			0.10			0.21			0.25			0.15
Unemployment rate	4.5			6.8			6.8			6.1			5.5			5.9
House price growth	5.9			(3.8	)		0.5			1.5			1.5			1.1
Commercial real estate price growth	(7.0	)		(1.7	)		1.6			1.1			0.6			(1.1	)
Downside
Gross domestic product	(10.6	)		1.7			5.1			1.4			1.4			(0.4	)
UK Bank Rate	0.10			0.06			0.02			0.02			0.03			0.05
Unemployment rate	4.6			7.9			8.4			7.8			7.0			7.1
House price growth	5.6			(8.4	)		(6.5	)		(4.7	)		(3.0	)		(3.5	)
Commercial real estate price growth	(8.7	)		(10.6	)		(3.2	)		(0.8	)		(0.8	)		(4.9	)
Severe downside
Gross domestic product	(10.8	)		0.3			4.8			1.3			1.2			(0.8	)
UK Bank Rate	0.10			0.00			0.00			0.01			0.01			0.02
Unemployment rate	4.8			9.9			10.7			9.8			8.7			8.8
House price growth	5.3			(11.1	)		(12.5	)		(10.7	)		(7.6	)		(7.5	)
Commercial real estate price growth	(11.0	)		(21.4	)		(9.8	)		(3.9	)		(0.8	)		(9.7	)

ADDITIONAL FINANCIAL INFORMATION (continued)

4. Group loans and advances to customers and expected credit loss allowances

	Stage 1			Stage 2			Stage 3			POCI			Total			Stage 2 as % of total			Stage 3 as % of total
At 31 March 2021	£m			£m			£m			£m			£m
Loans and advances to customers
UK Mortgages	258,215			27,863			1,880			12,219			300,177			9.3			0.6
Credit cards	10,663			3,198			354			—			14,215			22.5			2.5
Loans and overdrafts	7,652			1,439			324			—			9,415			15.3			3.4
UK Motor Finance	12,947			2,256			232			—			15,435			14.6			1.5
Other	18,170			1,218			182			—			19,570			6.2			0.9
Retail	307,647			35,974			2,972			12,219			358,812			10.0			0.8
SME	28,063			3,322			860			—			32,245			10.3			2.7
Other	32,269			6,230			2,488			—			40,987			15.2			6.1
Commercial Banking	60,332			9,552			3,348			—			73,232			13.0			4.6
Central items1	51,388			33			59			—			51,480			0.1			0.1
Total gross lending	419,367			45,559			6,379			12,219			483,524			9.4			1.3
ECL allowance on drawn balances	(1,240	)		(1,853	)		(1,847	)		(234	)		(5,174	)
Net balance sheet carrying value	418,127			43,706			4,532			11,985			478,350
Group ECL allowance (drawn and undrawn)
UK Mortgages	97			451			188			235			971			46.4			19.4
Credit cards	185			516			165			—			866			59.6			19.1
Loans and overdrafts	210			334			163			—			707			47.2			23.1
UK Motor Finance2	177			171			155			—			503			34.0			30.8
Other	51			117			53			—			221			52.9			24.0
Retail	720			1,589			724			235			3,268			48.6			22.2
SME	130			162			123			—			415			39.0			29.6
Other	150			299			997			—			1,446			20.7			68.9
Commercial Banking	280			461			1,120			—			1,861			24.8			60.2
Other	411			1			10			—			422			0.2			2.4
Total ECL allowance (drawn and undrawn)	1,411			2,051			1,854			235			5,551			36.9			33.4
Group ECL allowances (drawn and undrawn) as a percentage of loans and advances to customers3
UK Mortgages	—			1.6			10.0			1.9			0.3
Credit cards	1.7			16.1			56.9			—			6.1
Loans and overdrafts	2.7			23.2			64.7			—			7.6
UK Motor Finance	1.4			7.6			66.8			—			3.3
Other	0.3			9.6			40.2			—			1.1
Retail	0.2			4.4			26.0			1.9			0.9
SME	0.5			4.9			16.8			—			1.3
Other	0.5			4.8			40.2			—			3.5
Commercial Banking	0.5			4.8			34.9			—			2.5
Other	0.8			3.0			16.9			—			0.8
Total ECL allowances (drawn and undrawn) as a percentage of loans and advances to customers	0.3			4.5			30.6			1.9			1.1

¹ Includes reverse repos of £52.8 billion.

² UK Motor Finance for Stages 1 and 2 include £168 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.

³ Total and Stage 3 ECL allowances as a percentage of drawn balances exclude loans in recoveries in Retail of £186 million, and in Commercial Banking of £135 million.

ADDITIONAL FINANCIAL INFORMATION (continued)

4. Group loans and advances to customers and expected credit loss allowances (continued)

	Stage 1			Stage 2			Stage 3			POCI			Total			Stage 2 as % of total			Stage 3 as % of total
At 31 December 2020	£m			£m			£m			£m			£m
Loans and advances to customers
UK Mortgages	251,418			29,018			1,859			12,511			294,806			9.8			0.6
Credit cards	11,496			3,273			340			—			15,109			21.7			2.3
Loans and overdrafts	7,710			1,519			307			—			9,536			15.9			3.2
UK Motor Finance	12,786			2,216			199			—			15,201			14.6			1.3
Other	17,879			1,304			184			—			19,367			6.7			1.0
Retail	301,289			37,330			2,889			12,511			354,019			10.5			0.8
SME	27,015			4,500			791			—			32,306			13.9			2.4
Other	29,882			9,438			2,694			—			42,014			22.5			6.4
Commercial Banking	56,897			13,938			3,485			—			74,320			18.8			4.7
Central items1	57,422			12			69			—			57,503			—			0.1
Total gross lending	415,608			51,280			6,443			12,511			485,842			10.6			1.3
ECL allowance on drawn balances	(1,347	)		(2,125	)		(1,968	)		(261	)		(5,701	)
Net balance sheet carrying value	414,261			49,155			4,475			12,250			480,141
Group ECL allowance (drawn and undrawn)
UK Mortgages	107			468			191			261			1,027			45.6			18.6
Credit cards	240			530			153			—			923			57.4			16.6
Loans and overdrafts	224			344			147			—			715			48.1			20.6
UK Motor Finance2	197			171			133			—			501			34.1			26.5
Other	46			124			59			—			229			54.1			25.8
Retail	814			1,637			683			261			3,395			48.2			20.1
SME	142			234			126			—			502			46.6			25.1
Other	172			475			1,161			—			1,808			26.3			64.2
Commercial Banking	314			709			1,287			—			2,310			30.7			55.7
Central items	410			—			12			—			422			—			2.8
Total ECL allowance (drawn and undrawn)	1,538			2,346			1,982			261			6,127			38.3			32.3
Group ECL allowances (drawn and undrawn) as a percentage of loans and advances to customers3
UK Mortgages	—			1.6			10.3			2.1			0.3
Credit cards	2.1			16.2			56.0			—			6.1
Loans and overdrafts	2.9			22.6			64.2			—			7.6
UK Motor Finance	1.5			7.7			66.8			—			3.3
Other	0.3			9.5			39.3			—			1.2
Retail	0.3			4.4			25.2			2.1			1.0
SME	0.5			5.2			19.1			—			1.6
Other	0.6			5.0			43.2			—			4.3
Commercial Banking	0.6			5.1			38.5			—			3.1
Central items	0.7			—			17.4			—			0.7
Total ECL allowances (drawn and undrawn) as a percentage of loans and advances to customers	0.4			4.6			32.4			2.1			1.3

¹ Includes reverse repos of £58.6 billion.

² UK Motor Finance for Stages 1 and 2 include £192 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.

³ Total and Stage 3 ECL allowances as a percentage of drawn balances exclude loans in recoveries in Retail of £179 million, and in Commercial Banking of £138 million.

ADDITIONAL FINANCIAL INFORMATION (continued)

5. Group Stage 2 loans and advances to customers

	Up to date												1-30 days past due2						Over 30 days past due						Total
	PD movements						Other1
	Gross lending			ECL3			Gross lending			ECL3			Gross lending			ECL3			Gross lending			ECL3			Gross lending			ECL3
	£m			£m			£m			£m			£m			£m			£m			£m			£m			£m
At 31 March 2021
UK Mortgages	20,920			199			3,220			127			1,856			44			1,867			81			27,863			451
Credit cards	2,905			404			190			74			75			23			28			15			3,198			516
Loans and overdrafts	904			202			366			63			131			49			38			20			1,439			334
UK Motor Finance	765			62			1,324			55			128			36			39			18			2,256			171
Other	473			67			589			34			69			9			87			7			1,218			117
Retail	25,967			934			5,689			353			2,259			161			2,059			141			35,974			1,589
SME	3,026			148			208			8			35			3			53			3			3,322			162
Other	5,996			293			77			3			44			3			113			—			6,230			299
Commercial Banking	9,022			441			285			11			79			6			166			3			9,552			461
Central items	19			—			11			1			2			—			1			—			33			1
Total	35,008			1,375			5,985			365			2,340			167			2,226			144			45,559			2,051
At 31 December 2020
UK Mortgages	22,569			215			3,078			131			1,648			43			1,723			79			29,018			468
Credit cards	2,924			408			220			76			93			27			36			19			3,273			530
Loans and overdrafts	959			209			388			68			126			45			46			22			1,519			344
UK Motor Finance	724			62			1,321			55			132			37			39			17			2,216			171
Other	512			56			651			44			69			14			72			10			1,304			124
Retail	27,688			950			5,658			374			2,068			166			1,916			147			37,330			1,637
SME	4,229			219			150			6			40			5			81			4			4,500			234
Other	9,151			469			83			3			28			2			176			1			9,438			475
Commercial Banking	13,380			688			233			9			68			7			257			5			13,938			709
Central items	1			—			11			—			—			—			—			—			12			—
Total	41,069			1,638			5,902			383			2,136			173			2,173			152			51,280			2,346

¹ Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments.

² Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.

³ Expected credit loss allowances on loans and advances to customers (drawn and undrawn).

ADDITIONAL FINANCIAL INFORMATION (continued)

6. Commercial Banking lending in key coronavirus-impacted sectors¹

	At 31 March 2021												At 31 December 2020
	Drawn			Undrawn			Drawn and undrawn			Drawn as a % of Group loans and advances			Drawn			Undrawn			Drawn and undrawn			Drawn as a % of Group loans and advances
	£bn			£bn			£bn			%			£bn			£bn			£bn			%
Retail non-food	2.1			1.5			3.6			0.4			2.1			1.5			3.6			0.4
Automotive dealerships2	2.0			1.6			3.6			0.4			1.7			2.0			3.7			0.4
Oil and gas	1.0			2.1			3.1			0.2			1.1			2.5			3.6			0.2
Construction	0.7			1.5			2.2			0.1			0.8			1.6			2.4			0.2
Passenger transport	1.4			0.8			2.2			0.3			1.1			1.0			2.1			0.2
Hotels	1.6			0.3			1.9			0.4			1.8			0.3			2.1			0.4
Leisure	0.5			0.7			1.2			0.1			0.6			0.7			1.3			0.1
Restaurants and bars	0.6			0.3			0.9			0.1			0.6			0.3			0.9			0.1
Total	9.9			8.8			18.7			2.0			9.8			9.9			19.7			2.0

¹ Lending classified using ONS Standard Industrial Classification codes at legal entity level; drawn balances exclude c.£1 billion lending under the Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme.

² Automotive dealerships includes Black Horse Motor Wholesale lending (within Retail).

7. Support measures

Retail payment holiday characteristics¹

	Mortgages						Cards						Loans						Motor						Total
	000s		£bn				000s		£bn				000s		£bn				000s		£bn				000s		£bn
Total payment holidays granted	491		61.6				341		1.7				304		2.4				161		2.2				1,297		68.0
First payment holiday still in force	6		0.9				10		0.0				7		0.1				5		0.1				29		1.1
Matured payment holidays – repaying	443		55.4				282		1.4				259		2.1				139		1.8				1,123		60.7
Matured payment holidays – extended	15		2.0				9		0.0				14		0.1				6		0.1				43		2.3
Matured payment holidays – missed payment	27		3.3				41		0.2				24		0.2				11		0.2				103		3.9
As a percentage of total matured
Matured payment holidays – repaying	91	%	91		%		85	%	85		%		87	%	87		%		89	%	86		%		89	%	91		%
Matured payment holidays – extended	3	%	3		%		3	%	3		%		5	%	5		%		4	%	5		%		3	%	3		%
Matured payment holidays – missed payment	6	%	5		%		12	%	12		%		8	%	8		%		7	%	9		%		8	%	6		%

¹ Data as at 31 March 2021. Analysis of mortgage payment holidays excludes St James Place, Intelligent Finance and Tesco; motor finance payment holidays excludes Lex Autolease. Total payment holidays granted are equal to the sum of first payment holiday still in force and matured payment holidays. Charged-off balances are included within missed payments. Totals and percentages are calculated using unrounded numbers.

Government-backed loan scheme approvals and value¹

	000s		£bn
Coronavirus Business Interruption Loan Scheme	10.5		2.5
Bounce Back Loan Scheme	343.3		9.7
Coronavirus Large Business Interruption Loan Scheme	0.1		0.7
Total	353.9		12.9

¹ Data as at 2 April 2021.

FORWARD LOOKING STATEMENTS

This document contains certain forward looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, plans and/or results of Lloyds Bank plc together with its subsidiaries (the Lloyds Bank Group) and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical or current facts, including statements about the Lloyds Bank Group's or its directors' and/or management's beliefs and expectations, are forward looking statements. Words such as ‘believes’, ‘achieves’, ‘anticipates’, ‘estimates’, ‘expects’, ‘targets’, ‘should’, ‘intends’, ‘aims’, ‘projects’, ‘plans’, ‘potential’, ‘will’, ‘would’, ‘could’, ‘considered’, ‘likely’, ‘may’, ‘seek’, ‘estimate’ and variations of these words and similar future or conditional expressions are intended to identify forward looking statements but are not the exclusive means of identifying such statements. Examples of such forward looking statements include, but are not limited to, statements or guidance relating to: projections or expectations of the Lloyds Bank Group’s future financial position including profit attributable to shareholders, provisions, economic profit, dividends, capital structure, portfolios, net interest margin, capital ratios, liquidity, risk-weighted assets (RWAs), expenditures or any other financial items or ratios; litigation, regulatory and governmental investigations; the Lloyds Bank Group’s future financial performance; the level and extent of future impairments and write-downs; statements of plans, objectives or goals of the Lloyds Bank Group or its management including in respect of statements about the future business and economic environments in the UK and elsewhere including, but not limited to, future trends in interest rates, foreign exchange rates, credit and equity market levels and demographic developments; statements about competition, regulation, disposals and consolidation or technological developments in the financial services industry; and statements of assumptions underlying such statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward looking statements made by the Lloyds Bank Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; any impact of the transition from IBORs to alternative reference rates; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Lloyds Bank Group’s or Lloyds Banking Group plc’s credit ratings; the ability to derive cost savings and other benefits including, but without limitation, as a result of any acquisitions, disposals and other strategic transactions; potential changes in dividend policy; the ability to achieve strategic objectives; the Lloyds Bank Group’s ESG targets and/or commitments; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality impacting the recoverability and value of balance sheet assets; concentration of financial exposure; management and monitoring of conduct risk; exposure to counterparty risk (including but not limited to third parties conducting illegal activities without the Lloyds Bank Group’s knowledge); instability in the global financial markets, including Eurozone instability, instability as a result of uncertainty surrounding the exit by the UK from the European Union (EU) and the EU-UK Trade and Cooperation Agreement, instability as a result of the potential for other countries to exit the EU or the Eurozone, and the impact of any sovereign credit rating downgrade or other sovereign financial issues; political instability including as a result of any UK general election and any further possible referendum on Scottish independence; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural, pandemic (including but not limited to the COVID-19 pandemic) and other disasters, adverse weather and similar contingencies outside the Lloyds Bank Group’s or Lloyds Banking Group plc’s control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, or other such events; geopolitical unpredictability; risks relating to sustainability and climate change, including the Lloyds Bank Group’s or Lloyds Banking Group plc’s ability along with the government and other stakeholders to manage and mitigate the impacts of climate change effectively; changes in laws, regulations, practices and accounting standards or taxation, including as a result of the UK's exit from the EU; changes to regulatory capital or liquidity requirements (including regulatory measures to restrict distributions to address potential capital and liquidity stress) and similar contingencies outside the Lloyds Bank Group’s or Lloyds Banking Group plc’s control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key laws, legislation and regulation together with any resulting impact on the future structure of the Lloyds Bank Group; the ability to attract and retain senior management and other employees and meet its diversity objectives; actions or omissions by the Lloyds Bank Group's directors, management or employees including industrial action; changes in Lloyds Bank Group’s ability to develop sustainable finance products and Lloyds Bank Group’s capacity to measure the climate impact from its financing activity, which may affect Lloyds Bank Group’s ability to achieve its climate ambition; changes to the Lloyds Bank Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or write-downs caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Lloyds Bank Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed by Lloyds Bank plc with the US Securities and Exchange Commission (the SEC), which is available on the SEC’s website at www.sec.gov, for a discussion of certain factors and risks. Lloyds Bank plc may also make or disclose written and/or oral forward looking statements in reports filed with or furnished to the SEC, Lloyds Bank plc annual reviews, half-year announcements, proxy statements, offering circulars, prospectuses, press releases and other written materials and in oral statements made by the directors, officers or employees of Lloyds Bank plc to third parties, including financial analysts. Except as required by any applicable law or regulation, the forward looking statements contained in this document are made as of today's date, and the Lloyds Bank Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statements contained in this document to reflect any change in the Lloyds Bank Group’s expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments.

CONTACTS

For further information please contact:

INVESTORS AND ANALYSTS
Douglas Radcliffe
Group Investor Relations Director
020 7356 1571
[e-mail]

Edward Sands
Director of Investor Relations
020 7356 1585
[e-mail]

Eileen Khoo
Director of Investor Relations
07385 376435
[e-mail]

Nora Thoden
Director of Investor Relations - ESG
020 7356 2334
[e-mail]

CORPORATE AFFAIRS
Grant Ringshaw
External Relations Director
020 7356 2362
[e-mail]

Matt Smith
Head of Media Relations
020 7356 3522
[e-mail]

Copies of this interim management statement may be obtained from:
Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN
The statement can also be found on the Group’s website – www.lloydsbankinggroup.com

Registered office: Lloyds Bank plc, 25 Gresham Street, London EC2V 7HN
Registered in England No. 2065

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