Blue Prism's Rapidly Growing Tech Ecosystem Drives Success

LONDON and AUSTIN, Texas, May 5, 2021 /PRNewswire/ -- Blue Prism (AIM: PRSM) reveals how its customers are getting better business outcomes by having access to Blue Prism's fast-growing ecosystem of partners whose solutions are available through the Blue Prism Digital Exchange (DX) marketplace. 

Creating an ecosystem around automation is a key strategy for Blue Prism; an effort which is paying dividends as Blue Prism's Technology Alliances Partner (TAP) program grows to over 100 partners strong.  This plethora of service providers, their expertise and best-of-breed technology creates an entire store of automation assets that customers can access to fuel Blue Prism digital workers with artificial intelligence (AI) technologies to extend their capabilities.

Customers have easy access to these pre-built automation assets and end-to-end processes via the Blue Prism Digital Exchange (DX): Blue Prism's marketplace for homegrown and partner solutions.  Processes that may have ordinarily taken months to build are now available, pre-built, for immediate use.  This brings benefits for users who can rollout automation faster and for less, creating more value by saving time, money and resources across the business.     

Deutsche Bank uses Blue Prism partner Re:infer's Communications Intelligence Platform to mine its unstructured data. The proliferation of unstructured comms is increasingly prevalent in everyday life: emails, chatbots, tickets and transcripts hold rich data that needs to be addressed at a speed impossible for human workers to process efficiently.  Converting this data quickly is essential, particularly in a world where expectations of immediacy are higher than ever. Converting unstructured data into structured and quantifiable data means Blue Prism software robots can understand and act on this data quickly and effectively, enabling organizations to give better customer experience.

"With requests coming in through multichannels, unstructured comms is a huge part of day to day life. With that backdrop, how do we respond quickly to clients?  How can we help clients facilitate payments and transactions?  Being able to navigate and create structure out of unstructured data makes it easier to respond to our customers, faster," says Program Director - Robotic Process Automation, Rushabh Shah, Deutsche Bank.