ServiceNow Delivers New Security Integrations with Microsoft to Help Organizations Stay Protected and Resilient in the Hybrid Era of Work

Knowledge 2021— ServiceNow (NYSE: NOW) announced new strategic Security Operations-focused integrations with Microsoft, extending the two companies existing partnership. The announcement was made at Knowledge 2021, ServiceNow’s flagship digital experience for its customers, partners, and developer community. New integrations with the ServiceNow Security Operations Solution Suite include Microsoft Azure Sentinel, Microsoft Threat & Vulnerability Management, Microsoft Teams, and Microsoft SharePoint. These integrations will help security operations teams make smarter decisions across security planning, management, and incident response.

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Azure Sentinel Sample Incident Field Mapping (Graphic: Business Wire)

The last year has seen an alarming increase in cyberattacks aimed at major corporations, governments, and critical infrastructure during COVID-19. Disparate standalone security solutions have proven to be ineffective at assisting security operations teams to effectively detect, investigate, and respond to this increased volume of security threats. This not only wastes time and resources but can also fuel incidents to evolve into full-scale breaches.

According to Gartner, "The threat and attack surface that Security Operations must address continues to grow as businesses expand their use of cloud services like SaaS and cloud infrastructure and platform services, as OT/industrial control system (ICS) environments become more connected, and as workers are more distributed.”¹ With one platform, one data model, and one architecture, the Now Platform is breaking down silos created by solutions that weren’t designed to work together, and the new Security Operations integrations with Microsoft take this a step further.

“Nearly 80 percent of the Fortune 500 rely on ServiceNow’s ‘platform of platforms’,” said Lou Fiorello, VP & GM of Security Products, ServiceNow. “More and more, customers are seeing the value of running security operations processes on the platform, leveraging enterprise business context, and automating workflows across the enterprise in real-time. The powerful new integrations announced today tie Microsoft’s security products into the ServiceNow Security Operations ecosystem, helping security teams gain the context needed to prioritize and act on security incidents faster and more efficiently than ever.”