EY announces modernization of payroll employee care using ChatGPT In Azure OpenAI - Seite 2

Marna Ricker, EY Global Vice Chair, Tax, says:

"EY Tax is committed to improving the client experience with advanced technologies and generative AI that allows for greater conversational capabilities and the ability to parse extremely large volumes of content faster leading to better outcomes for all stakeholders. The expected addition of EY Intelligent Payroll Chatbot on our Next Gen Payroll Platform will highlight our continuous innovation and collaboration, alongside Microsoft, to provide market-leading services."

Eric Boyd, Corporate Vice President, AI Platform, Microsoft, says:

"We are excited that EY is utilizing Azure Open AI Service, to deliver innovative regulatory compliance solutions, that take advantage of the world's most advanced AI models, backed by Azure's trusted enterprise-grade capabilities and AI-optimized infrastructure. As a result of our longstanding alliance with EY, customers around the world, will benefit from new AI-enabled payroll applications." 

Sheri Sullivan, EY Global Payroll Operate Leader, says:

"The Global Payroll World has been waiting for technology that can easily connect the high volume of data elements in different languages and country-specific information to provide real-time visibility, controls, and insights with consumer-grade employee experience. The game changer is the alliance between EY and Microsoft, which combines Microsoft's leading technology with EY's regulatory compliance knowledge. With the combined power of ChatGPT In Azure OpenAI, EY "Smart Agent" and Microsoft VIVA, the future of one-touch payroll is right around the corner."

Ken Priyadarshi, EY Global Tax Prompt Engineering Leader, says:

"The technical strength of the EY Intelligent Payroll Chatbot is its ability to understand the ontological structure of an employee's pay slip using LLMs. We believe that LLMs are the future for encoding knowledge-worker intelligence, and Azure OpenAI Services helps us responsibly build the latest generative AI has to offer into our solutions."

To address the growing complexity of payroll data and international policies, EY teams will continue to work with Microsoft to develop solutions leveraging EY's AI principles, responsible AI capabilities within Azure OpenAI and Azure Data technologies to enhance client payroll employee and administrator experiences with trust.