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     117  0 Kommentare Trip.com Group Selects AWS as Its Strategic Cloud Provider to Enhance the Global Travel Experience

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    At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced that Trip.com Group (NASDAQ: TCOM), an international one-stop travel service provider, has selected AWS as its strategic cloud provider to enhance the travel experience for hundreds of millions of travelers. The multiyear agreement will allow Trip.com Group to leverage AWS’s proven global infrastructure and cloud technologies to expand their business globally, deliver seamless customer experiences, and drive innovation across the travel and hospitality industry.

    Earlier this year, Trip.com Group established a joint innovation lab with AWS that provides resources to help AWS and Trip.com Group experts develop next-generation applications using generative artificial intelligence (generative AI) and large language models (LLMs). The lab focuses on developing innovative applications for critical business areas, including AI-driven customer service, hotel search optimization, and flight ticket demand forecasting using generative AI technologies. Trip.com Group uses AWS Graviton-powered Amazon Elastic Compute Cloud (Amazon EC2) instances, powered by custom-built AWS Graviton processors, to deliver high performance at a lower price for training LLMs. In July, Trip.com Group unveiled its vertical LLM designed to offer increased accessibility, richer customer experiences, and reliable and personalized travel recommendations.

    “We are excited to work with AWS to jointly innovate new ways to make it easier for people to travel and explore the world,” said Chao Ma, vice president of Trip.com Group. “In harnessing the incredible capabilities of generative AI technologies, AWS will play a pivotal role in helping us to speed up the booking process, optimize flight pricing, and curate experiences at price points that fit every budget and travel persona. This collaboration is strongly aligned to our mission to pursue the perfect trip for a better world. We are constantly making travel more personalized by understanding individual preferences; providing real-time recommendations on the latest trends, hotels, flights, and attractions; and integrating AI with customer service for a holistic experience that fits every traveler’s unique needs and lifestyle.”

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    Business Wire (engl.)
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    Trip.com Group Selects AWS as Its Strategic Cloud Provider to Enhance the Global Travel Experience At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced that Trip.com Group (NASDAQ: TCOM), an international one-stop travel service provider, has selected AWS as its strategic cloud provider to …

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