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     121  0 Kommentare Agilysys to Highlight AI Advantages Along With PMS and POS Innovations at HITEC 2024 June 25 - 27

    Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced the Company has released multiple new hospitality software and technology innovations, some powered by AI, to help properties lift revenue and lower costs. All will be shown in HITEC Booth #1239 at the Charlotte Convention Center in Charlotte, North Carolina, USA, June 25th through 27th.

    Agilysys Senior Vice President and CMO Terrie O’Hanlon commented, “The innovations we will demonstrate at HITEC 2024 reflect the meaningful investment we have made over the past several years to develop the most modern, flexible, secure and impactful hospitality solutions available. Our focus always is creating exceptional technology that empowers staff members to deliver personal and memorable guest service and experiences while also expanding opportunities to capture more revenue and enhance operating efficiency.”

    GUESTSENSE.AI TECHNOLOGY NOW POWERS REVENUE MANAGEMENT AND OPERATING EFFICIENCY IN PMS, POS, GOLF AND SPA SOLUTIONS

    Agilysys has embedded in its POS, PMS, Golf and Spa solutions Guestsense.ai, AI-powered analysis and decisioning capabilities hospitality businesses can use to optimize cross-property revenue and to improve how they offer pricing and amenity availability.

    Guestsense.ai uses contextual variables; real-time data on capacity, demand, guest profiles and more; and user-controlled rules to optimize upgrade and pricing offers, amenity availability, demand forecasting and other elements. Application examples include:

    • A Dynamic Upgrade Engine presents room upgrade availability and pricing and amenity add-ons for guests to select as they check-in. Offers are dynamically presented based on check-in time; real-time availability and capacity; staffing status; guest-supplied preferences; guest preferences inferred from past stay behavior; guest status, such as loyalty program membership; and other property-defined rules.
    • Dynamic Availability and Dynamic Pricing intelligently manage amenity reservations presented for guests to book, as well as associated pricing, based on contextual variables the property defines. For example, when golf demand is forecast to be high, popular tee times and preferred golf courses can be presented only to course members and loyalty program on-property guests. Amenity prices offered can reflect real-time demand and capacity calculations, such as adapting poolside cabana pricing based on utilization. Likewise, the system can prevent low-revenue and low-margin spa services from being presented in high-demand time periods. The same real-time intelligence guides Minimum Gap Restrictions, which dynamically avoids unbookable gaps in therapists’ schedules by matching service time requirements with booked schedules to present only therapists and services that minimize unsold time.
    • Conversational Reservation Booking offers a Generative AI-assisted concierge to guide guests through availability inquiries and booking experiences. Available now in Agilysys Spa and soon in other solutions, this technology enables around-the-clock end-to-end live booking experiences without additional staff, elevating revenue by making it easy for guests to book whenever they are ready to buy.

    INFOGENESIS (v24) OMNICHANNEL ENTERPRISE POS PLATFORM COMBINES GLOBAL ENTERPRISE-PROVEN SCALE WITH “ANY OUTLET, ANY TIME” SALES REACH AND FLEXIBILITY

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    Agilysys to Highlight AI Advantages Along With PMS and POS Innovations at HITEC 2024 June 25 - 27 Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today announced the Company has released multiple new hospitality software and technology innovations, some powered by AI, to help properties …