U.S. Public Sector Seeks Partners for Complex Hybrid Clouds - Seite 2

“Colocation adoption is surging in the public sector,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “It gives agencies a secure and reliable foundation for handling growing data and security concerns.”

The report also explores other trends affecting public sector cloud use, including the effects of recent federal grants for SLED IT improvement and providers’ increasing interest in the sector.

For more insights into the cloud challenges of SLED organizations, including the obstacles created by fragmented cloud migration and the complexity of determining which data and applications can be moved, plus ISG’s advice on these topics, see the ISG Provider Lens Focal Points briefing here.

The 2024 ISG Provider Lens Private/Hybrid Cloud — Data Center Services report for the U.S. Public Sector evaluates the capabilities of 38 providers across three quadrants: Managed Services, Managed Hosting and Colocation Services.

The report names Rackspace Technology as a Leader in all three quadrants. It names Ensono, Kyndryl and Unisys as Leaders in two quadrants each. Accenture, CGI, Equinix, IBM, Infosys, Iron Mountain, NTT Global Data Centers, TCS, TierPoint and Wipro are named as Leaders in one quadrant each.

In addition, Zones is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant.

In the area of customer experience, Green is named the global ISG CX Star Performer for 2024 among private/hybrid cloud service providers. Green earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence program, the premier quality recognition for the technology and business services industry.

A customized version of the report is available from Zones.

The 2024 ISG Provider Lens Private/Hybrid Cloud — Data Center Services report for the U.S. Public Sector is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.