Tigo Energy Crosses 500-Installation Engagement Mark With Green Glove Program

Tigo Energy, Inc. (NASDAQ: TYGO) ("Tigo"), a leading provider of intelligent solar and energy software solutions, today announced that more than 520 solar installations have been enrolled in the Tigo Green Glove program, which provides support and resources throughout every phase of system installation. With a primary focus on delivering Total Quality Solar via a premium customer experience for Commercial and Industrial (C&I) installers, the Green Glove program has enriched the installer journey, from design to commissioning, for installers across four continents.

"The Green Glove program has been extremely helpful to me as I work on my first commercial project (500 kWP) using Tigo products,” said Michael P. Stangl, PE, Consulting Engineer at Renewable Power Design Group. “In particular, the Green Glove representative was very competent and answered my questions in a very timely manner. PV Installers need this type of support when using a new product."

The Green Glove process starts with a comprehensive design review before installation, in which Tigo support personnel provide valuable insights and guidance. During installation, Tigo support personnel remain on-call at regional Tigo locations to assist and address any concerns. After installation, a member of the Tigo support team conducts a thorough review and facilitates follow-up discussions, continually addressing outstanding questions and gathering feedback to enhance the installation experience further. Piloted in North America, the region accounts for nearly 60% of Green Glove sign-ups, with nearly 70% of Green Glove sign-ups globally coming from the C&I market segment.

“For Tigo, adopting the Total Quality Solar ethos started with our products and has since expanded far beyond the company walls into what is the Green Glove program today,” said JD Dillon, chief marketing officer at Tigo Energy. “When solar projects go well, you have no shortage of companies ready to publish case studies; when something in solar goes wrong, you never hear about what exactly went amiss. Getting it right is more important than getting credit, and it should be noted that not all systems in the Green Glove program have been Tigo systems. Green Glove participants benefit from a second opinion from a source with thousands of engineering hours spent analyzing issues in C&I installations and a shared commitment to Total Quality Solar."