Alarm.com’s Remote Video Monitoring Console Wins 2024 Most Valuable Product (MVP) Award from Security Sales & Integration

Security Sales & Integration has announced the winners of the 2024 SSI Most Valuable Product (MVP) Awards. Alarm.com’s Remote Video Monitoring (RVM) Console won in the Central Station/Monitoring category this year, recognizing Alarm.com’s commitment to expanding security through innovations that help prevent crime, speed emergency response, and save lives.

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The Remote Video Monitoring (RVM) Console from Alarm.com. (Photo: Business Wire)

The RVM Console is a powerful system that enables central station operators to offer round-the-clock concierge video monitoring and proactive deterrence services to customers with Alarm.com Video Analytics cameras. When cameras detect a person or vehicle within a restricted area, such as a commercial delivery loading dock after hours, the event is immediately escalated to the monitoring station for review. Operators receive an event alert in their monitoring platform that includes a direct link to the RVM Console. They can then review critical property and event data (including video) and assess the situation in real-time. If a threat is verified, operators can intervene using system hardware onsite to talk down through Alarm.com cameras, manually activate camera warning lights and audio alerts, and dispatch law enforcement as needed.

“Alarm.com is honored to again be recognized as an MVP Award winner, especially for a solution that exemplifies the unique value of the Alarm.com for Business unified platform,” said Brian Lohse, General Manager, Alarm.com for Business. “The RVM Console makes it possible for monitoring stations and service providers to deliver a truly end-to-end solution that’s accessible and practical for the broadest possible market. Whereas typical remote video monitoring solutions require integrating disjointed components, Alarm.com’s unified platform streamlines operations by eliminating the need to install separate gateways and configure multiple software systems.”

The cloud-based RVM Console provides monitoring station operators with rich contextual information about suspicious activity (such as the “Person On-Site Likelihood” indicator) as well as a comprehensive array of deterrence measures. Operators can engage and deter trespassers with Alarm.com hardware that pairs seamlessly with the RVM Console, including camera speakers, flashing lights, and warning sounds. With the customer’s permission, operators can also deploy Property Actions to control and activate system panels, locks, Access Control doors, lights and more.