Church's Texas Chicken selected PAR Punchh to Revolutionize Customer Engagement and Loyalty
Ever dreamt of your favorite meals doing more than just satisfying your hunger? Picture this: every crispy, golden bite from Church's Texas Chicken not only delights your taste buds but also brings you closer to exclusive rewards and offers. That’s the new reality for guests of Church's Texas Chicken as they select ParTech, Inc. (PAR)'s industry-leading loyalty and offers solution, PAR Punchh, to enhance their customer experience. This collaboration promises to redefine how customers engage with their favorite chicken brand.
Crafting a Superior Experience
The story of Church's Texas Chicken is one of dedication to quality and customer satisfaction. Known for its bold Texas flavor, legendary hand-battered fried chicken and home-style sides, the brand is committed to putting its guests first and seeking a deeper connection with them leveraging PAR Technology, a leader in restaurant tech innovation.
By choosing PAR’s Punchh platform, Church's Texas Chicken is transforming its guest engagement and loyalty program. This decision was driven by Punchh’s proven expertise in swiftly implementing comprehensive loyalty solutions tailored to the dynamic needs of the restaurant industry.
"Church's Texas Chicken's decision to team up with Punchh shows their commitment to a unified guest experience," stated Savneet Singh, CEO of PAR Technology. “Working together with them, we’re not just strengthening their connection with fans, but also setting them apart from the competition. By blending their iconic offerings with our cutting-edge solutions, we’re creating a winning feast!”
PAR Punchh's platform will empower Church's Texas Chicken to streamline offer management and implement a full loyalty program to drive customer satisfaction and loyalty. This collaboration marks a significant milestone for both Punchh and Church's Texas Chicken, signaling a joint commitment to elevating the customer experience in the quick-service restaurant sector.
"PAR Punchh has consistently demonstrated the ability to quickly implement comprehensive loyalty solutions that meet the dynamic needs of large-scale operations for our brand," said Jessica Wu-McConnell, Vice President of Digital and Loyalty at Church's Texas Chicken. "Their responsive support and proven scalability were key factors in our decision, ensuring a smooth and efficient launch of our loyalty initiatives."