ISG Announces 2024 Digital Innovation Award Winners

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced the winners of the 2024 Digital Innovation Awards, which showcase trailblazing software providers that contribute advancements in technology, drive change and increase value for enterprises worldwide.

The 17th annual awards program, originated by Ventana Research, now part of ISG, recognizes noteworthy software innovations across 10 categories that align with the expertise areas of ISG Software Research. In addition to naming a winner in each category, ISG Software Research names an overall winner that best exemplifies innovation across all categories.

As part of ISG’s scoring process and methodology, ISG Software Research analysts evaluate submissions not only for their innovative technology approach but also for their application to people, processes, information and technology. The analysts also consider the best practices supported, the level of team involvement, and overall business impact and value.

All software providers were invited to nominate their innovations for consideration. Award winners were chosen based on the strength of their technology and how effectively their solution helps organizations innovate or improve the productivity and outcomes of their business or IT processes.

The 2024 Digital Innovation Award winners are:

Overall: This award, the most prestigious offered, is given to the provider that best exemplifies overall innovation and change.

• Salary.com for SalaryIQ

Analytics and Data: This award is for the software provider that best exemplifies innovation in any use or application of analytics or data across the business and/or IT.

• Salesforce for Tableau Pulse

Artificial Intelligence: This award is for the software provider that best exemplifies innovation in any use or application of AI across the business and/or IT.

• IBM for IBM watsonx.governance

Customer Experience: This award is for the software provider that best exemplifies innovation in applications and technologies that support engagement with customers for any purpose.

• Verint for Verint Da Vinci AI-Powered Bots and TimeFlex bot

Digital Business: This award is for the software provider that best exemplifies innovation in applications and technologies that support digital business needs in the following areas: Digital Applications, Digital Communications, Digital Intelligence, Digital Operations, Experience Management, Generative AI, Performance Management, Sustainability & ESG, and Work Management.