ServiceNow Boosts Productivity and Strengthens Collaboration Across the Enterprise With the Now Platform Xanadu Release

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced new innovations in its Now Platform Xanadu release that boost productivity and strengthen collaboration across the enterprise. A new integrated development environment (IDE) solution drives deeper collaboration across developer teams to propel innovation. Enterprise Architecture, updates to AIOps, and Service Reliability Management streamline IT processes for business-critical services. Guided Self-Service in Employee Center provides a new way for employees to get help across departments, getting them to the right answers through a visual, interactive Q&A experience.

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ServiceNow boosts productivity and collaboration with the Now Platform Xanadu release (Graphic: Business Wire)

IDC¹ forecasts that growth in IT spend will be 3X that of GDP this year, demonstrating the need for leaders transforming their organizations to prioritize platforms that streamline processes and bring their digital investments to life. The Xanadu release helps customers foster an innovative and connected work environment so any organization can scale to meet the pace of rapid innovation.

“Operational efficiency continues to be one of the top priorities for enterprise businesses today,” said Chris Bedi, chief customer officer and interim chief product officer at ServiceNow. “Our customers need solutions that allow them to take a more strategic, proactive service delivery approach to drive down costs, reduce risk, and remain competitive. With new innovations in the Xanadu release, we are delivering what customers need to improve the way they work, arming them with better speed and scale to accelerate business transformation.”

Strengthening developer collaboration to build applications faster

Developers are under immense pressure to keep up with the evolving tech landscape and create solutions quickly. The Xanadu release includes new features that power faster digital innovation at scale for developers and domain experts working within ServiceNow environments.

• Integrated development environment allows developers to harness the power of industry-standard development tools and workflows to quickly create and modify ServiceNow apps with code, in a matter of minutes. ServiceNow's IDE exponentially accelerates development, allowing developers and ServiceNow SMEs to collaborate seamlessly. Users can quickly start building and scaling their development operations with source-controlled applications in code. IDE empowers developer teams to work more effectively and efficiently when building or maintaining even the most complex of applications.

Supercharging productivity and operational resiliency