Helport AI Launches Helport Remote to Redefine Global Contact Center Management - Seite 2
Built on Decades of Contact Center Expertise
With deep roots in the contact center industry, Helport AI’s founding team brings decades of experience delivering enterprise technology solutions tailored for customer service and business process outsourcing (BPO) environments. The Company has built an established base of contact center clients across geographic regions, supporting high-volume, compliance-driven operations. Helport AI’s newly established Philippines office, launched in January 2025, serves as a proving ground for innovation—hosting over 100 AI-enabled contact center agents who are actively delivering proofs of concept and servicing a wide range of clients across sectors and geographies. This operational foundation ensures Helport Remote is built on a rich understanding of real-world agent workflows and global service demands.
Unlocking Global Talent While Staying Compliant
Helport Remote is expected to be particularly relevant to emerging offshore markets such as the Philippines, where millions of agents serve multinational clients across time zones. Helport Remote seeks to facilitate both operational agility and compliance with statutory work-hour regulations, helping enterprise clients meet service-level agreements while maintaining agent performance and well-being.
As the contact center industry continues to evolve, Helport Remote reflects Helport AI’s commitment to empowering businesses with tools that match the speed and complexity of the modern service landscape.
About Helport AI
Helport AI (NASDAQ: HPAI) is a global technology company serving enterprise clients with intelligent customer communication software and services. Its flagship product, AI Assist, acts as a real-time co-pilot for customer contact teams, delivering smart guidance and tools designed to drive sales, improve customer engagement, and lower costs. The Company’s mission is to empower everyone to work as an expert—using AI to elevate, not replace, human capability. Learn more at www.helport.ai.
Forward-Looking Statements
Certain statements in this announcement are forward-looking, including, but not limited to, Helport AI’s business strategies, expansion plans, and anticipated results. These statements involve risks and uncertainties based on current expectations and projections. Investors can identify these forward-looking statements by words or phrases such as “approximates,” “believes,” “hopes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “plans,” “will,” “would,” “should,” “could,” “may” or other similar expressions, although not all forward-looking statements contain these identifying words. Helport AI undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although Helport AI believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and Helport AI cautions investors that actual results may differ materially from the anticipated results and encourages investors to review other factors that may affect its future results in Helport AI’s registration statement and other filings with the U.S. Securities and Exchange Commission.