Swiss Firms Balance Data Laws, Microsoft Cloud Initiatives - Seite 2

“Swiss companies face competing pressures to innovate while complying with increasingly complex regulations,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “They are partnering with leading local and global service providers to develop balanced strategies and execute on them.”

The report also explores other Microsoft ecosystem trends affecting enterprises in Switzerland, including growing enterprise interest in multi-cloud and hybrid cloud environments and Microsoft’s increasing investments in data center infrastructure.

For more insights into the Microsoft-related challenges faced by enterprises in Switzerland, plus ISG’s advice for addressing them, see the ISG Provider Lens Focal Points briefing here.

The 2025 ISG Provider Lens Microsoft AI and Cloud Ecosystem report for Switzerland evaluates the capabilities of 42 providers across four quadrants: Managed Services for Azure, Microsoft 365 Services, Power Platform Services and AI Services for the Microsoft Clouds.

The report names Swisscom as a Leader in all four quadrants. It names ELCA/EveryWare and SoftwareOne as Leaders in three quadrants each. Ambit Group, Atos, Aveniq, Bechtle, BitHawk, Data One, isolutions, MDW Group, T-Systems and Wipro are named as Leaders in two quadrants each. Accenture & Avanade, adesso, DIGITALL, Kyndryl, PwC, TCS and UMB are named as Leaders in one quadrant each.

In addition, glueckkanja is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants. BitHawk and Kyndryl are named as Rising Stars in one quadrant each.

In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2025 among Microsoft ecosystem providers. HCLTech earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence program, the premier quality recognition for the technology and business services industry.

Customized versions of the report are available from BitHawk and glueckkanja.

The 2025 ISG Provider Lens Microsoft AI and Cloud Ecosystem report for Switzerland is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.