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CXApp Inc. (Nasdaq: CXAI) Reports Strong Q1'25 Customer Success Metrics and Adoption of Agentic AI based CXAI Platform
Highest Subscription Revenue Ratio (99%) and Gross Margin (88%) with 3 large customer expansion renewals at 130%+CXAI Kiosk and CXAI VU being utilized for RTO (Return-to-Office) initiatives across large enterprises PALO ALTO, CALIFORNIA / ACCESS …
Highest Subscription Revenue Ratio (99%) and Gross Margin (88%) with 3 large customer expansion renewals at 130%+
CXAI Kiosk and CXAI VU being utilized for RTO (Return-to-Office) initiatives across large enterprises
PALO ALTO, CALIFORNIA / ACCESS Newswire / May 20, 2025 / CXApp Inc. (Nasdaq:CXAI), the global technology leader in employee workplace experiences announced its Q1 2025 financial results and update on its state-of-the-art technology platform CXAI ("Sky").
Chairman and CEO Khurram Sheikh commented," The CXAI platform anchored on customer experience (CX) and artificial intelligence (AI) is the most advanced technology solution solving the biggest problems in our industry post the pandemic - the Return to Office (RTO) and Employee Engagement. The first quarter in 2025 has seen a resurgence of RTO mandates and an increased interest in Agentic AI solutions that are transformational to employee experiences. We had a very successful quarter hitting our business objectives with three large expansion renewals as well as solid engagement on our CXAI platform's new products CXAI Kiosk and CXAI Vu."
The quarterly financials for the Company in Q1 2025 demonstrated significant progress of customer success metrics towards a highly profitable subscription and consumption platform model anchored on AI:
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ARR Expansion Growth: 130%+ Renewals for three large Fortune 500 clients
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Subscription to One time Revenue split: 99% from 87% in Q1 2024 - leading to more recurring revenue
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Gross Margin (GM): 88% from 82% in Q1 2024
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EPS: (.08) from (0.34) Q1 2024 primarily because of reduced Opex and reduced derivative liability
"Overall, the company has seen continued improvement in financial metrics as we start 2025. Our strong performance demonstrates the effectiveness of our shift toward a subscription-based model and our focus on customer success creating value through scalable, recurring revenue," said Joy Mbanugo, Chief Financial Officer of CXApp "With continuing focus on user engagement, operational resilience and our agentic AI platform, we're positioning CXAI for consistent, sustainable growth that aligns with the evolving needs of our clients."
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