Leading U.S. Auto Claims Organization Selects Sapiens to Modernize Operations

Sapiens ClaimsPro to streamline operations, enhance reporting, and reduce technical debt for nonprofit auto claims servicing organization

ROCHELLE PARK, N.J., May 21, 2025 /PRNewswire/ -- Sapiens International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading global provider of software solutions for the insurance industry, announced today that a leading state-run auto insurance placement and claims organization has selected Sapiens ClaimsPro for Property & Casualty (P&C) to support its modernization efforts.

The client, which specializes in administering auto claims services, selected Sapiens to replace a decade-old legacy system. The decision was driven by the need to streamline manual processes, enhance oversight of servicing insurers, and meet strict government reporting requirements – all while maintaining operational agility without expanding internal staff.

Sapiens ClaimsPro, a feature-rich, SaaS-based solution, offers advanced, out-of-the-box functionality and a user-friendly interface that enables seamless configuration without custom development. The client will benefit from intelligent, rules-based workflows to reduce claim cycle times and expenses, enhanced case management capabilities for complex scenarios including fraud and litigation, and full visibility through robust reporting tools.

By consolidating outdated systems into a single, scalable platform, the organization expects to significantly reduce technical debt and enable its team to focus on innovation and service delivery. The implementation will enable faster processing, consistent operations across teams, and improved experiences for both claimants and adjusters.

"We're proud to support this important organization as they modernize their claims operations," said Roni Al-Dor, President and CEO of Sapiens. "Beyond delivering technology, our role is to be a trusted partner — helping our customers improve efficiency, enhance reporting, and create a foundation for sustainable growth. This project is a meaningful milestone in their digital transformation journey, and we're excited to be part of it."

Sapiens ClaimsPro for Property & Casualty enables insurers to achieve auditable, configurable, and AI-driven automation for all lines of business. The solution's powerful rules-driven workflow and automated claim assignment drives straight-through processing and provides supervisory insights and control over claims operations.