Agentic AI Solutions Can Bypass Legacy Data Challenges, New ISG Study Says

Agentic AI solutions are being used to address complex enterprise data challenges, with agents being deployed for data monitoring, profiling and enrichment, a new study from global AI-centered technology research and advisory firm Information Services Group (ISG) (Nasdaq: III) says.

The new ISG State of the Agentic AI Market report says 50 percent of organizations engage a service provider to deliver improved data management, but more than half still struggle with legacy data residing in old applications. To accelerate data management adoption and value, providers are designing agentic AI solutions that effectively bypass many legacy data challenges.

The report findings will be presented at the ISG AI Impact Summit, June 23–24 at the Westin Grand in Frankfurt. Leaders from Henkel, Mercedes-Benz Tech Innovation, Pfizer, Siemens AG, Merck KGaA, Lufthansa Innovation Hub, FORVIA HELLA, fischer Group and more will join the event to discuss their organization’s strategies for fully unlocking AI value.

“Agentic AI is not an IT solution – it’s a new way of doing business,” said Olga Kupriyanova, principal consultant, ISG AI and data engineering and co-author of the agentic AI study. “AI agents interact with data differently than humans. Many leading providers are turning to agentic AI to solve the problems inherited by their enterprise clients by bridging disparate data sources and managed context across domains.”

Kupriyanova will present the findings during the ISG Insights session, “From Hype to Impact: Preparing for the Agentic AI Enterprise,” on the opening day of the ISG AI Impact Summit.

The event’s opening day will also feature a keynote presentation by Peter Hartmann, head of digital transformation, and Victoria Sibatorkina, global digital transformation manager, on the GenAI journey of multinational chemical and consumer goods company Henkel.

Leveraging data for the next phase of AI transformation will be covered in the “Make an AI Impact: Focus on Your Data” panel discussion, with Daniel Eckelt, head of the FORVIA HELLA digital office, and Alec Sproten, CDAO of fischer Group. In the “Strategy and Value Realization with AI” panel, Holger Janssen, director of enterprise technology services at FrieslandCampina; Wawi Kantz, director of enterprise AI adoption and enablement at Pfizer, and Pierre Scokaert, IT director, Sonova, will discuss how AI has impacted their operations.