ISG to Study Multi Public Cloud Service, Solution Providers

Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, has launched a research study examining providers of multi public cloud services and solutions that empower enterprises to optimize and accelerate multicloud and AI-native environments.

The study results will be published in two comprehensive ISG Provider Lens reports: Multi Public Cloud Services and Multi Public Cloud Solutions, both scheduled to be released in December 2025.

The Services report, covering multiple geographic markets, will evaluate providers of consulting and transformation services, FinOps and AI-powered optimization services, scalable infrastructure and platform services and other offerings. The global Solutions report will assess multicloud observability and security solutions and Kubernetes management platforms.

Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

Enterprises are rapidly adopting cloud-native technologies and advanced tools across hybrid, multicloud and edge environments to enhance scalability, security and cost efficiency. This transformation is fueling agile application development, automated deployment and efficient resource management. Enterprises are also prioritizing the integration of agentic AI and generative AI into cloud environments to enhance productivity, streamline operations and foster innovation.

“Complex multicloud environments pose steep challenges for enterprises, especially when it comes to observability and security,” said Heiko Henkes, director and principal analyst at ISG. “To address real-time threats and maximize reliability, companies are engaging with providers for a wide range of multi public cloud services and solutions.”

For the Multi Public Cloud Services study, ISG has distributed surveys to more than 300 providers. Working in collaboration with ISG’s global advisors, the research team will produce seven quadrants representing the typical multi public cloud services enterprises are buying, based on ISG’s experience working with its clients. The seven quadrants are:

• Consulting and Transformation Services, evaluating providers that help clients plan and carry out strategies to achieve cloud agility, resilience and scalability. Providers are assessed on their ability to drive scalable, intelligent and sustainable cloud transformations through proprietary frameworks, AI-powered toolsets and vendor-agnostic architectures.
• Managed Services, assessing providers that deliver AI-native and automation-first managed services for complex hybrid and multicloud environments. These providers focus on integrating GenAI, agentic automation and FinOps capabilities, often using AI-native management platforms and industry-specific blueprints.
• FinOps Services and AI-driven Optimization, covering providers that offer intelligent, automated and predictive cost optimization and governance across multiple public cloud environments using FinOps frameworks and AI technologies.
• Hyperscale Infrastructure and Platform Services, evaluating providers that offer enterprise-grade infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) capabilities through scalable, resilient, AI-native platforms. The providers enable high-performance computing and GenAI workloads with self-service IaaS, sovereign architectures and sustainable infrastructures.
• SAP HANA Infrastructure Services, assessing providers that offer scalable, SAP-optimized platforms for hosting SAP S/4HANA and SAP HANA databases. Providers deliver certified infrastructure aligned to SAP’s performance, scalability and compliance standards.
• Secure Enterprise Filesharing Services, covering providers offering enterprise-ready filesharing platforms via SaaS models. These providers enable secure document storage, real-time collaboration and data synchronization.
• Sovereign Cloud Infrastructure Services, evaluating providers that deliver secure, scalable platforms for workloads requiring full data sovereignty in the Eurozone. The providers focus on data location control, encryption management, EU compliance and the adoption of open-source technologies and sustainability principles.

Geographically focused reports from the study will cover the global multi public cloud services market and examine products and services available in Brazil, the EU, France, Germany, the Nordics, Switzerland, the U.K. and the U.S., plus services used by the U.S. public sector, with a separate focus on filesharing services for Germany. ISG analysts Meenakshi Srivastava (U.K., Nordics and EU), Shashank Rajmane (U.S. and U.S. Public Sector), Pedro L. Bicudo Maschio (Brazil and France), Ulrich Meister (Germany and Switzerland) and Wolfgang Heinhaus (Germany and Switzerland) will serve as authors of the reports.