HEDNO Advances Grid Modernization with Itron Intelligent Edge Solution in Greece

HEDNO Leverages Itron’s AMI and MDM Solutions to Enable Real-Time Insights, Efficiency and Flexibility at the Grid Edge

LIBERTY LAKE, Wash., June 24, 2025 (GLOBE NEWSWIRE) -- Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for utilities and cities to manage energy and water, signed a contract on May 28, 2025 with Hellenic Electricity Distribution Network Operator S.A. (HEDNO), the sole electricity Distribution System Operator in Greece and one of the largest in Europe, to lay the foundation for grid edge intelligence. Itron’s Grid Edge Intelligence portfolio will enable HEDNO to improve its customers’ experience with enhanced energy consumption insights and modernize its electric grid to advance its long-term goals, which include integrating more distributed energy resources and achieving net-zero emissions by 2050.

HEDNO will deploy Itron’s Enterprise Edition (IEE) Meter Data Management (MDM) system, which will manage 7.7 million meters, and Itron’s Utility IQ headend system to manage nearly 1 million new intelligent narrowband-IoT (NB-IoT) cellular smart meters designed and manufactured by Itron technology partner ZIV Automation, a provider of advanced digital solutions for power grids. These solutions will enable HEDNO to improve operational efficiency while enhancing customer service through increased visibility into energy consumption, faster resolution of issues and flexible billing options.

Once deployed, HEDNO will gain immediate access to entire meter datasets, enabling more accurate detection and measurement of technical and non-technical losses, improved revenue collection, powerful asset management, secure data sharing and predictive maintenance capabilities. Itron’s IEE MDM system will connect with HEDNO’s multiple headend and customer information systems, allowing the utility to collect, process, store and analyze smart device data, device events and alarms. As a hosted software-as-a-service (SaaS) solution, Itron’s system ensures reliable availability, allowing HEDNO to focus on business operations while realizing operational and cost-saving benefits more quickly.

The future-proof solution will enable HEDNO to easily adopt new grid edge use cases over time. IEE MDM is pre-integrated with Itron’s Intelligent Edge Operating System (IEOS), a platform-as-a-service that simplifies integration and establishes a strong foundation for advanced grid capabilities like distributed intelligence, energy forecasting, distributed energy resource management, advanced analytics and more. HEDNO, already utilizing the Azure cloud, can also benefit from Itron’s strategic collaboration with Microsoft to integrate generative AI technologies – starting with Microsoft Azure OpenAI, part of Azure AI Foundry – into Itron’s IEOS, further future proofing Itron’s solution.