Cust2Mate Survey Reveals 61% of Shoppers Ready to Embrace Smart Shopping Carts

Highlights Growing Demand for Real-Time Budget Tracking, Personalized Shopping and Speedier Checkout

ONTARIO, CA / ACCESS Newswire / September 25, 2025 / A2Z Cust2Mate Solutions Corp. (NASDAQ:AZ) a leader in smart shopping cart technology, today announced the results of a consumer survey ^[1] which revealed increasing frustration with traditional grocery shopping experiences and openness to new tech solutions. 61% expressed interest in smart shopping cart technology to address persistent pain points around checkout delays, budget tracking, and missed savings opportunities.

The research indicated that checkout inefficiencies are costing retailers significantly, with 25% of shoppers abandoning purchases due to long checkout lines. This challenge is particularly acute among younger consumers, with 43% of those aged 18-44 preferring stores that offer quicker options. Budget accuracy also emerged as a key concern, with nearly two-thirds of shoppers prioritizing an accurate bill before payment. This concern is even more pronounced among older shoppers, with three out of four respondents aged 55 and above emphasizing the need for precise billing. Real-time budget tracking also emerged as a significant desire, with almost 40% of shoppers preferring the ability to monitor spending as they shop. This feature is especially important to younger adults and those with lower incomes.

"These findings demonstrate that today's shoppers value budget tracking, time-saving solutions, and personalized shopping experiences," said Yaniv Zukerman, CMO at Cust2Mate. "Smart shopping cart technology addresses all these core needs while helping retailers reduce operational costs and improve customer satisfaction. Retailers who invest in technology like smart carts will not only meet these expectations but also build stronger loyalty and drive long-term growth."

Personalization Drives Shopping Satisfaction
For grocery retailers, the survey gave some insight into the significant opportunities to enhance customer experience through personalized services. Nearly 42% of shoppers reported missing discounts due to lack of awareness, while 46.6% desire personalized offers tailored to their shopping habits. Furthermore, 40% of shoppers value product suggestions, with interest climbing to 50% among younger demographics aged 18-44.