Agilysys Receives The 2025 Gaming & Leisure Gaming & Hospitality Platinum Award For Agilysys Book With S.P.E.N.D. (Stay Package Entitlements New Dynamic) Booking Technology

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software and services, today announced its Agilysys Book with S.P.E.N.D (Stay Package Entitlement New Dynamic) booking technology has earned The 2025 Platinum Award in Gaming & Leisure’s (G&L) Gaming & Hospitality Industry Awards, the most prestigious technology recognition in the sector.

The award, determined by the Gaming & Leisure Board and Roundtable Colleagues—an elite group of senior decision-makers representing the majority of technology investment across the industry—honors the company and solution that best exemplifies Innovation, Transformation and Partnership.

This year, the judges chose the Agilysys Book reservation platform enhanced with S.P.E.N.D. technology for its ability to revolutionize how properties can increase ancillary revenue by offering package bookings that require zero staff involvement to execute. Guests reserve all entitlements in a package – from spa and golf to dining and activities and tours — in a single, guided online experience without requiring calls, emails or manual coordination with property staff. Other booking systems cannot deliver this convenience because they lack the technology to see real-time availability and make reservations in the different systems that manage included entitlements.

Over the past several years, Agilysys has developed and deployed an ecosystem of property-wide hospitality software solutions and data-sharing capabilities that work together to equip properties using Agilysys Book with S.P.E.N.D. technology to gain the following advantages:

• Ancillary revenue increases when guests accept real-time upsell offers during booking.
• Reduced operational overhead as guests can book package entitlements directly online without help from staff.
• Automated and simplified package management as the system removes package promotions when any included entitlement becomes fully reserved.
• Staff empowerment through visibility into the same consolidated itineraries as guests have – without navigating multiple systems.
• Improved guest satisfaction by delivering consolidated itineraries, curated selections and safeguards against booking items that would incur unintended costs.
• Heightened guest personalization and convenience, as guests can select entitlements and itineraries for each person in the booking during one online session and receive consolidated itineraries reflecting all reservations for each guest.

Jeannie Caruso, CEO of Gaming & Leisure, commented, “This year’s Platinum Award underscores how the industry continues to evolve. Agilysys advances that evolution by deploying modern, omnichannel technology solutions that help operators break free from stagnation and push business performance and guest satisfaction levels forward.”