EXL and Whitbread renew collaboration to transform finance operations and drive business value

LONDON, Oct. 17, 2025 (GLOBE NEWSWIRE) -- EXL [NASDAQ: EXLS], a global data and AI company, announced the renewal of its collaboration with Whitbread, the UK's largest hospitality company. This renewed joint effort focuses on a data-led approach to transform Whitbread's finance and accounting operations.

EXL provides finance-shared services, optimizes financial operations, and delivers tailored solutions to meet Whitbread's unique needs. Whitbread owner of Premier Inn, the UK’s market leading hotel brand collaborates closely with EXL to implement a comprehensive financial service suite that enhances operational efficiency and drives business value. This three-year renewal focuses on transformation aimed at delivering data-driven financial services, streamlining processes, and optimizing financial operations across Whitbread.

Whitbread seeks to improve overall financial agility, standardize processes, reduce manual efforts and lower operating expenses. To support these goals, EXL and Whitbread work together to build a strong, long-term, and collaborative relationship. This ensures that core processes operate continuously and efficiently, adapting to support the company's evolving business needs. Specifically, EXL helps Whitbread significantly reduce operating expenses, scale service lines quickly and reduce the time required for month-end finance operations.

“EXL supports Whitbread’s growth by providing scalability to our processes and flexibility to support our change programs,” says Iain Strachan, group finance director at Whitbread. “This flexibility, combined with the process insight and the team's dedication, makes EXL a key group partner.”

“Our partnership with Whitbread exemplifies our commitment to delivering transformative finance-shared services,” says Rahul Arora, senior vice president growth and strategy at EXL. “By tailoring our solutions to Whitbread's unique needs in the hospitality industry, we helped them optimize their financial operations and drive business value. Our success together is a testament to the power of a collaborative partnership. We are thrilled with our services' positive impact on Whitbread's efficiency and look forward to continuing this journey of innovation and excellence together.”