AI, Data Integration Transform Brazilian Healthcare

Healthcare organizations in Brazil are steadily adopting digital technologies to improve efficiency, care quality and financial sustainability across the country’s complex public and private ecosystem, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.

The 2025 ISG Provider Lens Healthcare Digital Services report for Brazil finds that enterprises are prioritizing data integration, modernized operations and technology-enabled efficiency and quality amid challenges including limited funding, rising costs and regional inequality.

“Brazilian healthcare systems are under intense pressure to do more with limited resources while expanding access and quality,” said James Burke, partner, Healthcare, at ISG. “Digital transformation has become central to improving outcomes and ensuring long-term viability.”

Enterprises in Brazil are implementing interoperability to connect fragmented care systems and reduce inefficiencies, the report says. The National Health Data Network (RNDS) and standards such as HL7 and Fast Healthcare Interoperability Resources (FHIR) have enabled safer data exchange among hospitals, clinics and laboratories. This capability reduces errors, duplication and administrative delays, enabling faster and more informed clinical decisions. As systems become more connected, organizations can improve communication between the public and supplementary care systems.

The country’s healthcare enterprises increasingly use big data and advanced analytics to improve their operational and financial performance, ISG says. Care providers are applying real-time analytics to monitor clinical outcomes, resource use and financial indicators. These tools help organizations anticipate risks, reduce waste and establish more disciplined spending.

Adoption of AI and telemedicine is expanding as organizations seek productivity gains and broader access to care, the report says. While institutionalized AI use remains limited, it is growing among early adopters, who report reduced administrative workloads, improved medical record management and better patient engagement. Telemedicine and remote monitoring expanded significantly after the pandemic, supported by updated regulations and new hybrid care models. These technologies have reduced costs and improved continuity of care, though limited infrastructure and information security remain challenges.