oneworld Loyalty Summit Unveils the Future of Loyalty Innovation

• oneworld and its 15 member airlines hosted the inaugural oneworld Loyalty Summit in Fort Worth, Texas, on September 8, 2026—the first event of its kind organized by an airline alliance.
• The summit brought together experts from airlines, travel, hospitality, financial services and technology to discuss the future of customer loyalty beyond the travel journey.
• Key themes included technology, personalization, strategic partnerships and using loyalty programs as growth engines for travel businesses.
• The event featured prominent industry leaders, including executives from oneworld, American Airlines, Capital One, IAG, Qantas, Qatar Airways and The Indian Hotels Company.
• Start-ups were given a platform to pitch new loyalty solutions directly to industry decision-makers, covering areas such as fraud prevention, redemption options, trip assurance, engagement, revenue generation and AI-driven brand identity.
• The oneworld Alliance connects 15 airlines serving nearly 1,000 destinations and offers frequent flyers benefits such as earning and redeeming points, lounge access, priority services and extra baggage allowances.

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