UPDATE - Cisco Unveils Industry's First Predictive Services Powered by AI

SAN JOSE, CA--(Marketwired - Oct 17, 2017) - Cisco (NASDAQ: CSCO) today announced a new portfolio of services designed to put IT departments back in the driver's seat. Powered by AI, Cisco's suite of predictive services anticipates IT failures, mitigates risk, reduces maintenance costs, and assists organizations in attaining the necessary skills to transform their businesses. Delivering both advanced predictive and preemptive capabilities, Cisco's new Business Critical Services and High-value Services offerings will enable organizations to invest more of their IT budgets on technology innovation amid a growing technical skills gap that poses an imminent threat to business continuity and growth.

"Today's world is moving faster than ever, and to be successful, businesses must have the right blend of IT talent and services," said Chuck Robbins, chief executive officer, Cisco. "By leveraging AI and machine learning to address critical IT issues, Cisco's new services offerings will truly help our customers free up time to focus on the growing IT talent gap, and remain competitive into the future."

More than ever, organizations look to heads of IT to create new revenue streams for their businesses. Yet the shortage of digital skills and the technical skills gap are putting organizations at peril of losing their competitiveness. Cisco's new suite of predictive services are differentiated by the unique expertise, intelligence and automation that help minimize the impact of the skills gap and free technical staff to focus on accelerating innovation.

Today Cisco is launching two new additions to the services portfolio: Business Critical Services and High-value Services. These two new services offer the power and intelligence of AI and machine learning to optimize IT talent, knowledge and skills and allow organizations to solve their problems first and ultimately get closer to their end user/customer. 

Cisco Business Critical Services:
Technology environments are increasingly more complex and dynamic and organizations seek to aggressively address these challenges. Cisco is introducing a new portfolio of subscription services, Business Critical Services that goes beyond basic optimization to deliver more capabilities including analytics, automation, compliance and security by Cisco Advanced Services' technology experts to enable secure, efficient, and agile technology environment. Business Critical Services will help minimize human error and help extract the most value from products and solutions while creating a highly secure IT environment. These next-generation optimization services enable organizations to: