Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience

Qualtrics (Nasdaq: XM), the leader and creator of the experience management category, today announced two new security authorizations that will make it faster and easier for government agencies to collect feedback from key stakeholders, uncover valuable insights and take action to improve experiences for residents, customers and employees. This announcement was made at the AWS Summit Washington, DC taking place June 7-8 at the Walter E. Washington Convention Center.

Qualtrics is one of the first data collection and analytics platform providers to acquire StateRAMP authorization, certifying its commitment to protecting the privacy and security of its customers’ data, particularly for state, local and tribal government entities.

In addition, Qualtrics is the first experience management provider to be accepted into the US Department of Defense Tradewind Solutions Marketplace as a vetted provider of technology solutions for federal agencies.

Ensuring secure data environments for state and local government

StateRAMP, the State Risk and Authorization Management Program, is a highly respected and recognized certification program for cloud cybersecurity excellence. It is awarded to companies that have implemented robust cybersecurity policies, procedures and technologies to safeguard against cyber threats in state and local government. Inspired by and based on the FedRAMP standards and framework, StateRAMP provides a streamlined process for assessing the security of cloud-based solutions and ensuring regulatory compliance.

In achieving StateRAMP certification, Qualtrics demonstrates its dedication to providing state and local government customers with the highest level of cybersecurity protection possible. The certification also reinforces the company's commitment to staying ahead of emerging cyber threats and continuously improving its security measures. State and local government data and processing will be migrated to Gov1, a Qualtrics StateRAMP authorized data center powered by AWS.

Governments around the world leverage Qualtrics to better understand the experiences residents, customers and employees are having with their organization to pinpoint improvements that maximize impact. This StateRAMP certification for state and local governments builds on the company’s 2018 FedRAMP Moderate authorization. Qualtrics will continue to prioritize cloud cybersecurity as a critical component of its operations, and will maintain its certifications to continue providing world-class products and services to government agencies at all levels.